UK LAWs Project, Information Architecture & Standards laws@esd-toolkit.org 2005-10-04 2005-10-04 2005-10-04 2005-10-24 Terms for the the refined and updated services list eng Porism Limited, SW9 8BJ info@porism.com http://www.esd.org.uk/standards/lgsl/lgsl.xml http://www.esd.org.uk/standards/lgsl/2.02/lgsl.xml Version 2.02 Information management Educating your child at home The LEA will arrange to visit a parent thinking about educating their child at home to help them plan the child’s education. They will ensure that the child will receive efficient full-time education suitable to their age, ability and any special needs. Added scope notes in version 2.02 Educational awards and benefits- school clothing grants/vouchers The award of clothing grants or vouchers to assist with the cost of school clothing for families who are on benefits or on low income. Added scope notes in version 2.02 Educational awards and benefits - home to school travel support Free or concessionary home to school transport for pupils aged 5 to16 and to post-16 school leavers under certain circumstances. Free transport is usually provided where a pupil is attending the nearest school to their home and this is outside the statutory waking distance from home. Added scope notes in version 2.02 Educational awards and benefits - free school meals Free school meals are provided for children whose families are in receipt of social security benefits such as income support or income based job seeker's allowance. Added scope notes in version 2.02 School supervised medication Teachers or other non-teaching staff may be required to administer medication or supervise a pupil taking it. There is no legal requirement for teachers to administer medication however they are required to ensure the health and safety of all pupils in their care which may therefore extend to administering medication. Added scope notes in version 2.02 Language and cultural support Support for children who do not have English as their first language. This may be provided by bi-lingual classroom assistants and resources or interpreting and translation in nursery and primary schools. Added scope notes in version 2.02 Psychology, psychiatry or social work services Educational psychologists, psychiatrists and social workers can offer an assessment, advice and support to parents and teachers where there is a concern about the development, learning or behaviour of children. Added scope notes in version 2.02 Special educational needs (SEN) - statement A child may be eligible for a special educational needs statement offered by the local authority. This sets out the special educational needs of the child and the special help they should have at school. Added scope notes in version 2.02 Special educational needs (SEN) - assessment The assessment of special educational needs may be considered when a child has severe or complex educational needs for which additional resources, or alternative provision may be required to meet their needs. Added scope notes in version 2.02 Special educational needs (SEN) - placement in mainstream schools The local authority seeks to meet special educational needs in local mainstream schools, or at a school or unit which has additional resources to meet particular needs. Added scope notes in version 2.02 Special educational needs (SEN) - disabled students allowance The disabled student allowances provides financial assistance towards provision of special equipment and other general expenses for students with disabilities. Added scope notes in version 2.02 Nursery school places Nursery education is offered to children aged four in community maintained nursery classes and schools and are for two and a half hour sessions per week in term time. Added scope notes in version 2.02 Primary school places Dealing with requests for places at primary schools from parents of prospective pupils. Allocation of school places according to LEA policy. Added scope notes in version 2.02 Secondary school places Dealing with requests for places at secondary schools from parents of prospective pupils. Allocation of school places according to LEA policy. Added scope notes in version 2.02 School records for an individual pupil A pupil's educational record is made up of their academic achievements, other skills and abilities and pupil reports. Also, communications of headteachers and teachers or other LEA employees form part of a pupil's record. These must be retained and parents or pupils may request to see them. Added scope notes in version 2.02 School - general information (locations/contacts) The local authority is responsible for providing information and school contact details of every school in the area. Added scope notes in version 2.02 School holiday schemes Out of school holiday playschemes which provide care for school-aged children during school holidays, are usually on school premises or in local community buildings. The LEA generally operates a booking system, offering remaining places on a first come first served basis. Added scope notes in version 2.02 After and/or before school childcare Out of school hours services for children, usually based in or near schools, for families where parents work. Added scope notes in version 2.02 Childminding Information and advice to parents and carers looking for registered childcare, people thinking of going into childcare as a career or setting up as a provider, providers looking for training and funding options andemployers looking at childcare solutions for their employees Added scope notes in version 2.02 Services for childminders Information and support for those interested in becoming a registered childminder and those who are already registered. This may include training, grants and funding, ongoing support and information about setting up childcare. Added scope notes in version 2.02 Educational awards and benefits - school maintenance grant Pupils aged 16-19 attending a community (LEA) maintained school, who live in the area and whose parents are on low income may be eligible for a school maintenance grant payment. Added scope notes in version 2.02 Educational awards and benefits - education maintenance award For students aged 16 at the start of an education year and who are attending full-time courses up level 3 at schools, sixth form colleges and Further Education Colleges there is a national Education Maintenance Allowance (EMA). Entitlement is means tested. Added scope notes in version 2.02 Student awards The student awards scheme provides financial assistance towards the cost of tuition fees to students attending a full time higher education course. Added scope notes in version 2.02 Student loan The student loan scheme provides financial assistance towards the cost of living for students attending a full time higher education course. Students repay loans back once they finish their course and begin employment. Added scope notes in version 2.02 Educational and related European opportunities Details of organisations in the community who provide useful information regarding studying and working in Europe. Added scope notes in version 2.02 Adult education courses A broad range of adult education courses leading to nationally recognised qualifications to citizens. Citizens may be eligible for help towards the cost of the courses. Term name changed from'Courses' to 'Adult education courses' and scope notes added in version 2.02 School governors School governors aged 18 and over work with the staff and the local authority to run community schools and are responsible for managing the school budget, overseeing the curriculum and appointing staff. The LEA provide information and support for governors and for parents about the role and responsibility of school governors. Added scope notes in version 2.02 Attainment/performance - schools Performance and assessment reports help schools look at their strength and weaknesses, compare their performance with other schools and develop plans to raise their standards. Term name changed from'Attainment/performance' to 'Attainment/performance - schools' and scope notes added in version 2.02 School curriculum All pupils in community maintained schools aged 5 to 16 follow the national curriculum programme of study in full range of subjects. The LEA and the school governors have a responsibility to make sure that the National Curriculum is taught. Term name changed from'Curriculum' to 'School curriculum' and scope notes added in version 2.02 School and LEA plans Education Development Plans (EDPs) are a statutory requirement of all LEAs and the key document in which an LEA, in consultation with schools and other stakeholders, sets out costed plans for school improvement and raising pupils standards. Added scope notes in version 2.02 School exclusions A headteacher may decide to permanently exclude a pupil under strict circumstances to protect education or welfare of the pupils and staff in the school. The LEA provide support and advice for parents of excluded children and for the child. Term name changed from'Exclusions' to 'School exclusions' and scope notes added in version 2.02 Truancy Schools and the LEA, through the Education Welfare Service, monitor absence and work with families and young people where the level of absence is giving cause for concern. Added scope notes in version 2.02 Term, holiday and other closure dates The LEA set and publish school term and holiday dates for the forthcoming academic year. Term dates are usually published for up to 3 years in advance. Added scope notes in version 2.02 School catering Schools have a duty to provide a paid meal on request and a free meal to those that are eligible. Nutritional standards are defined by Central Government and under central management the Local Education Authority must use the same menu and price in every school. Added scope notes in version 2.02 Sixth form access funds provision of financial assistance for students aged 16 -19 who wish to stay on at school in the sixth form. Students will need to be assessed for their eligibility for grants from this fund. Added scope notes in version 2.02 Special educational needs [SEN] - transport The LEA provide free home to school transport for a child with special educational needs. Eligibility is based on assessment of individual need. Added scope notes in version 2.02 School libraries - information and advice The school library service works to provide advice, consultancy and training for head teachers, teachers and school librarians, to ensure that the school library is central to learning and supports the curriculum in their schools. Term name changed from'Information and advice' to 'School libraries - information and advice' and scope notes added in version 2.02 Book purchase scheme The library services department offers book purchase schemes that allow schools easy and cost effective ways to buy books for their library. Added scope notes in version 2.02 Exhibitions (educational) The library services department offers schools book exhibitions of currently available children's fiction, non fiction and picture books. Term name changed from'Exhibitions' to 'Exhibitions (educational)' and scope notes added in version 2.02 School library - project loans The library services department offers a project loan service for individual teachers with specially selected resources for all subjects and key stages of the national curriculum. Term name changed from'Project loans' to 'School library - project loans' and scope notes added in version 2.02 Talks (school library) A librarian may visit schools to give talks about books to children, or to parents and may also provide a storytelling service. Term name changed from'Talks' to 'Talks (school library)' and scope notes added in version 2.02 Student organisations - youth groups, clubs and activities Schools may offer clubs and societies for students during lunch times, after school and during scholl holidays Added scope notes in version 2.02 Performance/stage licences for school age children The LEA issues licences for school age children to perform in the theatre or on television. Before granting a licence the Education Authority will liase with the Headteacher of the child's school to ensure that the child's education will not suffer should that licence be granted. Added scope notes in version 2.02 Consultations on education THE LEA consult with all interested parties (schools, teachers, parents, pupils) on all issues concerning education provision and in particluar on any proposed changes to education with schools run by the LEA. Added scope notes in version 2.02 Private nurseries - nursery grants The nursery education grant provides financial assistance towards the cost of private nursery, playgroup or childminder fees. Added scope notes in version 2.02 Instrumental tuition Individual or group tuition may be offered to both primary and secondary school pupils. Instrumental tuition also supports a wider musical experience through participation in ensembles, bands, orchestras and choirs. Added scope notes in version 2.02 Paid work or work experience and school aged pupils Pupils from the start of year ten can take part in work experience which allows pupils to learn about the world of work and experience the key skills needed in the workplace. The LEA assists pupils in finding a placement and offers support and advice for pupils during their placement. Added scope notes in version 2.02 Parents centres Parent centres, often in conjunction with other agencies such as health visitors, offer parents of young children help, advice, support and information on all aspects of parenting. Added scope notes in version 2.02 Business rates (valuation, arrears, refunds etc.) Providing local business with information on who is required to pay business rates, how business rates are calculated for a property (valuation), how to pay business rates. Term name changed from'General information (incl. valuation, arrears, refunds)' to 'Business rates (valuation, arrears, refunds etc.)' and scope notes added in version 2.02 Business rate reductions (relief) Business owners may be eligible for reductions in their business rates. Examples of reductions are transitional relief, empty properties, charity relief, rural rate relief and hardship relief. The council provides advice on eligibility for rate reductions and will provide application forms and process applications for reductions. Term name changed from'Reductions (relief)' to 'Business rate reductions (relief)' and scope notes added in version 2.02 Business rates - individual account enquiries Local businesses can apply to the council for information about their own business rates such as a staement of their account, details of their property valuation etc. New businesses must apply to the council for a valuation of their property and to set up a new business rate account. Term name changed from'Individual account enquiries (incl. new accounts)' to 'Business rates - individual account enquiries' and scope notes added in version 2.02 Council tax (valuation, arrears, refunds etc.) Council tax is payable on domestic dwellings and is charged by the local authority to pay for the services it provides. The coincil tax rates should be published each year together with information on how rates are assessed, eligibility, how to pay etc. The council should also provide information on how to appeal if you think your council tax bill is incorrect. Term name changed from'General information (incl. valuation, arrears, refunds)' to 'Council tax (valuation, arrears, refunds etc.)' and scope notes added in version 2.02 Council tax - individual account enquiries The council tax service provides householders with information relating to their council tax and payments. This may include information on payments, arrears, discount eligibility etc. and copies of bills. Term name changed from'Individual account enquiries (incl. new accounts)' to 'Council tax - individual account enquiries' and scope notes added in version 2.02 Council tax discount Processing of requests and assessment of eligibility for a single person or other discount on their council tax. Term name changed from'Discount' to 'Council tax discount' and scope notes added in version 2.02 Council tax exemptions The council tax exemption scheme may exempt unoccupied and occupied properties from council tax. Term name changed from'Exemptions' to 'Council tax exemptions' and scope notes added in version 2.02 Band tax reductions (incl. disability) The local authority may give a band reduction in order to recalculate the amount of council tax payable if a permanently disabled person lives in a dwelling with certain features which are essential or of major importance to the well being of the disabled person. Term name changed from'Band reductions (incl. disability)' to 'Band tax reductions (incl. disability)' and scope notes added in version 2.02 Backdating A claimant may be eligible for their claim to be backdated if there is a valid reason why they were unable to apply for their council tax benefit earlier Added scope notes in version 2.02 Council tax benefit - new claim A claimant may be eligible to claim council tax benefit if they are on low income or in receipt of income support or job seekers allowance. Term name changed from'New claim' to 'Council tax benefit - new claim' and scope notes added in version 2.02 Current claim (council tax benefit) A claimant in receipt of council tax benefit is responsible for informing the local authority of any changes in their personal and financial circumstances which may affect their benefit. Term name changed from'Current claim' to 'Current claim (council tax benefit)' and scope notes added in version 2.02 Council tax benefit appeals A claimant who may be affected by a relevant decision regarding council tax benefit may request the local authority to revise its decision and also the independent appeals tribunal to consider the revised decision. Term name changed from'Appeals' to 'Council tax benefit appeals' and scope notes added in version 2.02 Council tax benefit - overpayments Where a claimant has been provided with a benefit greater than that to which they are entitled the local authority is required to inform the claimant and where necessary seek to recover the overpayment by issuing a revised council tax bill. Term name changed from'Overpayments' to 'Council tax benefit - overpayments' and scope notes added in version 2.02 Council tax benefit - renewal The local authority will issue any householder who is currently receiving council tax benefit with a renewal claim form a a set period of time before a claim is due for renewal. Term name changed from'Renewal' to 'Council tax benefit - renewal' and scope notes added in version 2.02 Backdating claims A claimant may be eligible for their claim for housing benefit to be backdated (by up to 52 weeks) if there is a good cause why they were unable to apply for their housing benefit earlier. The authority is reposnsible for advising residents about eligibility for backdating claims and for processing applications. Added scope notes in version 2.02 Housing benefit - new claim Processing of a new claim for housing benefit from both council and private tenants. Claims require evidence of tenancy and income in order to assess eligibility for benefit. Term name changed from'New claim' to 'Housing benefit - new claim' and scope notes added in version 2.02 Current claim (housing tax benefit) Review of housing benefit for an existing client usually as a result of a change of circumstances (new job, change of address etc.) Term name changed from'Current claim' to 'Current claim (housing tax benefit)' and scope notes added in version 2.02 Housing benefit - overpayments The local authority has a duty to recover overpayments of benefit for which there was no entitlement from tenants and landlords and where necessary take criminal proceedings in respect of fraudulent overpayments. Term name changed from'Overpayments' to 'Housing benefit - overpayments' and scope notes added in version 2.02 Housing benefit appeals Anyone who has claimed housing benefit and disagrees with the decision made in their assessment can challenge the decision by submitting an appeals form within one month of the date of the original decision. The authority is responsible for advising claimants of appeal procedures and investigating each appeal. Term name changed from'Appeals' to 'Housing benefit appeals' and scope notes added in version 2.02 Housing benefit - renewal Housing benefit is generally paid for a maximum of 60 weeks (5 years if the claimant is over 60). The local authority is responsible for issuing the claimant with a renewal form approximately 8 weeks before the current benefit period is due to end and for assessing the eligibility of the claimant to continue to receive housing benefit. Term name changed from'Renewal' to 'Housing benefit - renewal' and scope notes added in version 2.02 Asylum seekers support Provision of temporary accommodation, meals and other advice and support for asylum seekers i.e. those waiting for an application for refugee status to be assessed by the government. Added scope notes in version 2.02 Housing allocations - general information The local authority is responsible for providing information and support for local citizens on the process of applying for council accommodation. This may include publication of the housing register, information on allocation priorities, advice on how to apply etc. Added scope notes in version 2.02 Housing allocations - hard to let/easy access properties A dwelling is defined as 'Hard to Let', when there have been three offers refused or where there are no suitable applicants on the waiting lists for the type of property in that area. The authority will advertise 'Hard to Let' properties actively seeking applications to live in them. Priority will be given to applicants already on the Housing Register. Added scope notes in version 2.02 Housing allocations - allocated council home/lettings The local authority will allocate vacant properties according to priority on the housing register and suitability for the available property. New tenants will be required to sign a tenancy agreement prior to occupation of a property. Added scope notes in version 2.02 Housing association - nomination to join the register Housing Associations are 'Registered Social Landlords' not private landlords. They provide housing in a very similar way to the Council and are non-profit making. People on the local authority transfer list or housing register may be offered a Housing Association property instead of a Council home. Added scope notes in version 2.02 Mutual council home exchange This service provides lists of tenants wishing to move, either within the area or to other areas. Existing tenants can exchange their home with another tenant provided the landlord agrees the mutual exchange. Added scope notes in version 2.02 Housing allocations - allocation points The local authority uses a housing point system as a guide to priority when allocating housing. The points system reflects the current situation or condition in which an applicant lives. Added scope notes in version 2.02 Housing allocations - rehousing decision appeal An applicant who has been refused a place on the housing register, who is unhappy with their allocation of housing points or who has been suspended from the waiting list can ask the local authority to review their decision. The authority should publish details of their appeals procedure. Added scope notes in version 2.02 Council housing - tenancy issues As well as officers taking repair reports, collecting rents and other payments, managing rent arrears and dealing with breaches of the tenancy agreement; local estate staff can also help and advise on a number of other issues including moving, adaptations and multiple tenancies Added scope notes in version 2.02 Housing allocations - registering for a council property The local authority processes applications to go on the housing register and allocates points to prospective tenants according to their current circumstances. The criteria under which an authority are likely to accept/reject applications to go on the register are published together with information on the application procedure. Added scope notes in version 2.02 Commercial lettings Each local authority provides a list of properties or land currently available to let or purchase within the area. Term name changed from'Lettings' to 'Commercial lettings' and scope notes added in version 2.02 Council housing - crime The local authority provides support and asisstance to tenants who are victims of a crime such as homophobic crime, racist crime, or general crime committed in their home or whilst in the vicinity of their home. Where the council are unable to relsolve the problem they may offer the tenant the chance of being rehoused in a different area. Added scope notes in version 2.02 Council housing - nuisance/threatening behaviour The local authority will provide support and assistance to tenants who are victims of harassment, anti-social behaviour and noise and nuisances and where necessary take appropriate actions in conjunction with other agencies (police etc.). Added scope notes in version 2.02 Housing - community safety The council work with tenants to ensure the safety of all council housing estates. They will address issues of nuisance and harrassment and ensure all areas are well lit and secured (entry doors etc.). Added scope notes in version 2.02 Council housing - squatters and unauthorised occupants The local authority deals with squatters and unauthorised occupants in council property and will take action against a person who is squatting or who has unauthorised occupants in empty properties. Added scope notes in version 2.02 Sheltered housing for the homeless Homeless people who fit eligibility criteria (age and needs) for council run sheltered accommodation can apply for a place and will be assessed for suitability. Where they do not fit eligibility for sheltered accommodation they will be considered for other council run housing in the standard way. Term name changed from'Homeless' to 'Sheltered housing for the homeless' and scope notes added in version 2.02 Non-council tenants Accommodation in sheltered housing is unfurnished properties specially designed or adapted for elderly people. Local residents who are not currently a council tenant may be eligible for sheltered housing according to age and needs. The council carry out an assessment of applicants and maintain a waiting list until suitable properties become available. Added scope notes in version 2.02 Housing association tenants Accommodation in sheltered housing is unfurnished properties specially designed or adapted for elderly people. Local residents who are currently housing association tenants may be eligible for sheltered housing according to age and needs. The council carry out an assessment of applicants and maintain a waiting list until suitable properties become available. Added scope notes in version 2.02 Council tenants Accommodation in sheltered housing is unfurnished properties specially designed or adapted for elderly people. Current council tenants may be eligible for sheltered housing according to age and needs. The council carry out an assessment of applicants and maintain a waiting list until suitable properties become available. Added scope notes in version 2.02 Existing private tenancy A local authority may be able to provide help and advice to existing private tenants who may be a victim of harassment, illegal eviction or experiencing trouble or issues with their landlord. Added scope notes in version 2.02 Existing council tenancy A local authority will provide existing tenants with advice and assistance on matters such as rents, transfers, mutual exchanges and general matters relating to tenancy. Added scope notes in version 2.02 Representation on court County court housing advice and representation schemes aim to provide free, independent and confidential advice and representation to homeowners and tenants attending hearings in possession proceedings brought on grounds of arrears, who either have not previously obtained advice and/or are without legal representation Added scope notes in version 2.02 Homelessness (help and advice) This service provides information and advice about housing to people who are homeless or at risk of becoming homeless. They may be offered temporary accommodation or permanent home. Term name changed from'Homelessness' to 'Homelessness (help and advice)' and scope notes added in version 2.02 Council estates - parking The local authority is responsible for determining parking regulations (residents and visitor parking) on council property and for enforcement of those regulations. Added scope notes in version 2.02 Council lettings - garages Garages may be available for rent to council tenants, leaseholders and private tenants and a waiting list is usually maintained for these. The authority will process applications and issue rental agreements which usually include restrictions on the use of the garage. Added scope notes in version 2.02 Council housing - current tenancy arrears The local authority deals with tenants who are in rent arrears by arranging mutual repayment of arrears by instalments. If the arrears continue to rise the local authority may take the tenant to court. Added scope notes in version 2.02 Council housing - evictions If a tenant fails to pay rent or breaches any aspects of their tenancy agreement the local authority has the right to evict the tenant by applying to the court to repossess the property. Added scope notes in version 2.02 Council housing - current garage arrears The local authority may decide to automatically repossess the garage where rent arrears rise to an unacceptable level or an account is in arrears for too long. Added scope notes in version 2.02 Council housing - late tenancy arrears - rents When a person leaves a Council tenancy they become known as a 'former or late tenant'. If there are arrears at the end of the tenancy the Council will continue to pursue these. The council will discuss repayment terms with the tenant and could, if payment is not made, summons the former tenant to Court to get an Order for payment Added scope notes in version 2.02 Housing rents Every council tenant must pay rent for their property.Rent is usually payable weekly and may include other regular or communal charges associated with the property. The local authority will help tenants to claim any available assistance with paying their rent. Added scope notes in version 2.02 Communal heating charges Communal heating charges for council properties are divided among all residents on an estate, the proportion is added to their rent account. Added scope notes in version 2.02 Housing - home insurance Local authorities manage and maintain tenants homes but do not insure tenants pesonal belongings, household goods and contents. However, they offer comprehensive insurance cover for contents which is exclusively available to its tenants. Tenants are advised to take out home contents insurance. Added scope notes in version 2.02 Housing - insurance claims against the council Council tenants may make insurance claims against the council for any damage that the council causes to the tenants' possessions, or injury to the tenant or members of their family. This includes damage caused by contractors working on behalf of the council. Added scope notes in version 2.02 Property demolition - services for council tenants affected by - alternative housing Where the demolition of nearby property may pose a risk to tenants in council property the authority may offer the tenant alternative housing either temporarily or on a permanent basis. Added scope notes in version 2.02 Property demolition - services for council tenants affected by - disturbance allowance Where the demolition of nearby property causes disturbance to tenants in council property the authority may pay a disturbance allowance in compensation for the disruption while the demolition work is taking place. Added scope notes in version 2.02 Property demolition - services for council tenants affected by - tenants responsibilities The tenant is responsible for arranging for meter reading and disconnecting of supplies of gas/electricity and for handing in the keys of vacted property. The council provide advice and support in these circumstances. Added scope notes in version 2.02 Property demolition - regeneration service - properties affected The local authority will continually review and assess housing conditions in the area to help determine which properties are unfit for occupancy or are abandoned. Added scope notes in version 2.02 Home modernisation - council properties All Councils have been set a target of raising the standard of all its properties by the year 2010 by the Government. Improvements should include double-glazed windows, replacement kitchens & bathrooms, updated heating systems. Added scope notes in version 2.02 Home improvements - adaptations to a council property The Council provides adaptations to Council properties to suit the needs of disabled people or people with mobility problems. These can include providing a rail, lever taps, ramp, shower or stairlift. If the adaptations are non-essential a tenant has the right to carry out improvements with permission from the local authority housing department. Added scope notes in version 2.02 Home improvements - temporary accommodation The local authority may arrange temporary accommodation to tenants who may be disturbed by major works carried out in their own or neighbouring properties. Added scope notes in version 2.02 Home improvements - renovation grants The house renovation grants scheme provides council tenants with financial assistance towards the cost of home improvements. Added scope notes in version 2.02 Home improvements - home repair assistance grant The repair assistance grant scheme provides financial assistance towards the cost of materials required to carry out repairs, improvements or adaptations to rented council property. Added scope notes in version 2.02 Home improvements - disability facility grant for a private property The disabled facilities grant scheme provides financial assistance towards the cost of essential adaptation work to make a house fit for a disabled person. Added scope notes in version 2.02 Home improvements - housing renovation grant for a private property A renovation grant scheme provides financial assistance towards the cost of larger scale works required to make a house fit for occupancy or to put a dwelling into reasonable repair. Added scope notes in version 2.02 Housing repairs - emergency out of hours repairs The local authority operates an emergency repair service to deal with essential repairs outside of normal working hours where there may be risk to tenants, the public or the environment if the repairs are not carried out immediately or where the property may not be secured. Added scope notes in version 2.02 Housing repairs - communal areas The local authority deals with repairs to communal areas within council accommodation such as communal lighting in a block of flats, or the communal drainpipes to a block of garages. Added scope notes in version 2.02 Housing repairs - council property The council are generally responsible for structural repairs to council property, for repairs to essential supplies (water, gas, electricity etc.) or any repairs where they may be a risk to health or safety. Where the damage has been caused by the resident they may be asked to pay for the repairs. Added scope notes in version 2.02 Housing repairs - overdue repairs - discretionary allowance The local authority may make a discretionary allowance to tenants where it has not been possible to carry out essential repairs to their home or to communal areas around their home within a reasonable or agreed timeframe. Added scope notes in version 2.02 Housing repairs - decoration and disturbance allowances A new or existing tenant may be eligible for a decoration or disturbance allowance whre the council need to carry out major repairs or redecorataion work to a property whilst the tenant is still living there. Added scope notes in version 2.02 Modernisation schemes For council owned properties which are particulalrly old the council will implement a modernisation scheme to bring the property up to acceptable standards. This may involve rewiring, new windows, new doors etc. Added scope notes in version 2.02 Council initiatives (housing improvements) The Government requires all local housing authorities to achieve a new 'decent homes' standard by 2010 and to consult with tenants, leaseholders and other stakeholders about how best to achieve this and other wishes for service improvements. Term name changed from'Council initiatives' to 'Council initiatives (housing improvements)' and scope notes added in version 2.02 Housing repairs - rechargeable repairs Where a property requires repair as the result of damage or negligence caused by the tenant the local authority will charge for the cost of work to rectify the problem. Added scope notes in version 2.02 Garden maintenance Garden maintenance for elderly (aged 60 or over) or disabled tenants who are not capable of doing the work themselves. Added scope notes in version 2.02 Housing - rent setting The local authority is responsible for setting the level of rent based on how much it needs to spend on services for its tenants. Rents should be published giving reasonable notice of any changes (usually at least one month). Added scope notes in version 2.02 Fair rents inspection - homes in multiple occupation Private tenants who think they are paying too much rent can get the council’s rent services to inspect the property and set a fair rent appropriate to the property. Inspections are also carried out into homes in multiple occupation to look for disrepair, inadequate facilities, means of escape, dangerous or defective lifts, general mismanagement and overcrowding. Added scope notes in version 2.02 Safety inspection - homes in multiple occupation The local authority carries out safety inspection on homes in multiple occupation to ensure that it is safe, fit to live in and meet the legislative standards. Added scope notes in version 2.02 Home ownership service - right to buy The right to buy scheme allows a secure tenant who has held a local authority tenancy for two years to purchase their property at a discounted price. Added scope notes in version 2.02 Home ownership service - services and communal repairs When a council property has been purchased in a leasehold agreement by the tenant the local authority remains responsible for carrying out repairs and maintenance in communal areas and structural and exterior repairs. The leaseholder is expected to contribute a share of the cost. Added scope notes in version 2.02 Home ownership service - deeds The local authority does not retain the deeds where a property has been sold under the right to buy scheme it will be retained by the leaseholders mortgage or loan lender. Added scope notes in version 2.02 Home ownership service - home move purchase grants Under the home move purchase scheme the local authority will pay a tenant a grant to help them buy their new home. The tenant must give up their property to be eligible for this scheme. Added scope notes in version 2.02 Fostering Fostering provides homes for children who are temporarily unable to live with their own families but who wish to maintain contact. Fostering may provide respite care or shared care for children with disabilities. Support is provided for the children, the foster carers and the family of the fostered children. Added scope notes in version 2.02 Adoption The local authority attempts to find adoptive homes for children who are no longer able to live in their own homes. The authority reviews applications from prospective adoptive parents to assess suitability. Ongoing support is provided for adopted children and their new families. Term name changed from'Adopting' to 'Adoption' and scope notes added in version 2.02 Advocacy for carers Provision of advice, counselling and support for those who are caring for adults or children with special needs. Advocacy on behalf of carers may include raising awareness of carers issues and helping to keep them on the agenda of all relevant agencies, setting out key values and principles for services to carers in the form of a local Carers Charter and improving the quality and increasing the availability of information to carers. Added scope notes in version 2.02 Counselling Access to counselling services for individuals who have been identified as having particular needs to help sort through personal difficulties. The local authority may well not provide this service themsleves but should provide information on the availability and requirements of a counselling service Added scope notes in version 2.02 Harassment help Advice and support to those who feel that they are being harrassed at home, in the workplace, in public, at school. Depending on the nature of the harassment and the age of the victim this may invlove other authorities such as the police, legal services, education services, child protection agencies etc. Added scope notes in version 2.02 Interpreting and translating The local authority provides interpreting and translation service to people who need help because English is not their first language and also sign language interpreting to deaf people. Added scope notes in version 2.02 Action plan orders for juveniles An action plan order is to prevent a young offender from further offending by working with them to deal with problems which may have led them to get into trouble. It is a sentence of the court, which is supervised by a member of the council Youth Offending Team. The content of the Order will vary for each young person Term name changed from'Action plan orders' to 'Action plan orders for juveniles ' and scope notes added in version 2.02 Final warning for young offenders The Final Warning system is part of the 1998 Crime and Disorder Act. Final warnings are give to young people aged between 10 to 17 where their offence is deemed by the police to be appropriate for such action. This will also be an opportunity to inform the young person about offence related issues and make clear the consequences of further offending. Term name changed from'Final warning' to 'Final warning for young offenders' and scope notes added in version 2.02 Implementation of orders The Youth Offending Team is responsible for the supervision and implementation of nearly all orders imposed by the Youth Court on young people who have been convicted of a criminal offence. The court can also impose a Parenting Order on the parents of young offenders and this is also supervised by the Youth Offending Team. Added scope notes in version 2.02 Parenting orders A court may make an order on a parent or guardian of a juvenile (10 to 16 years old) who is convicted of an offence , a child of 10 and over whom is made subject of an anti-social behaviour order or a sex offender order, and a child under 10 whom is made subject to a child safety order. The court will also be able to impose this order when someone has been convicted of failing to ensure their child attends school regularly. The council are responsible for supervision of the implementation of any parenting orders issued by the court. Added scope notes in version 2.02 Court procedures The purpose of the programme is to prevent offending by children and young people at an early stage and ensure appropriate and effective action to help prevent re-offending. This is a programme designed for people who have not yet been sentenced by a court. Added scope notes in version 2.02 Reparation orders A Reparation Order is a sentence of the Court, which will be supervised by a member of the council Youth Offending Team. The aims of a Reparation Order are to prevent further offences by helping the offender to understand the effects of crime on the victim and to make amends. Added scope notes in version 2.02 Equipment and adaptations to the home If a client is visually impaired, hard of hearing or has other disabilities for which he/she may need special equipment or adaptations to his/her home the local authority will provide such equipment which will assist in overcoming difficulties subject to an assessment of personal needs to determine eligibility. Added scope notes in version 2.02 Occupational therapy Occupational therapy aims to help those with physical disabilities to achieve an optimum level of functions and mobility. This may include arranging for walking aids or other equipment or referring clients to other agencies that can also assist. The authority usually works with local health providers to assess need and provide appropriate support. Added scope notes in version 2.02 Welfare rights Information and advice about entitlement to welfare benefits, other allowances, grants and general financial difficulties. Added scope notes in version 2.02 Financial assessment (benefits) The local authority benefit advisors offer benefit assessment and provide advice about entitlement to welfare benefits to individuals in receipt of benefit or claiming benefit. Term name changed from'Financial assessment' to 'Financial assessment (benefits)' and scope notes added in version 2.02 Health advice Advice and information on health issues of concern to individuals and the community. Providing advice on how to live active and healthy lives for all members of the community. The local authority may work with other agencies (health services) and organisations to provide this service. Added scope notes in version 2.02 Pet care when hospitalised The local authority provides information and advice regarding pet care when people go into hospital. Term name changed from'Pet care' to 'Pet care when hospitalised' and scope notes added in version 2.02 Support for adults with HIV This service provides a confidential service, counselling and emotional support, financial advice and practical advice to people diagnosed with HIV. Added scope notes in version 2.02 Rehabilitation Rehabilitation provides people with physical and sensory disabilities with help to recover and regain their independence often following an illness or injury/stay in hospital. A care worker will provide advice on how to cope with illness or disability, or organise the provision of aids and equipment to help in everyday tasks. Added scope notes in version 2.02 Specialist equipment Advice on purchase and/or loan of specialist equipment to help those with physical or sensory disability manage at home. Usually a needs assessment is made in order to determine the equipment which may be required. Added scope notes in version 2.02 Needs assessment by social services The need assessment is a programme carried by the local authority to try to establish the needs of an individual who requires help from social services and to arrange services to meet their needs. Term name changed from'Needs assessment' to 'Needs assessment by social services' and scope notes added in version 2.02 Rail card A rail card (or other travel concession) is available to local citizens if they are aged 60 and over, they are physically disabled or they have a learning difficulty. Eligibility for a rail card or a combined travel concession card will need to be assessed. Depending on the degree of need the rail card may offer either free travel or travel at a reduced rate. Added scope notes in version 2.02 Adult carers The local authority provides advice and support for adult carers who care for the elderly, children with special needs and adults with physical or learning disabilities. Carers may be entitled to receive additional help and support for their own needs from the local authority. Added scope notes in version 2.02 Respite care for adults Carers and the people they are caring for may be entitled to respite care in the form of a temporary place in residential accommodation or provision of an alternative qualified carer to give both the the carer and their families a break. Term name changed from'Respite care' to 'Respite care for adults' and scope notes added in version 2.02 Shared care Shared Care offers short term care to adults who are unable to live on their own (without a full-time carer) and the people who care for them. The care can vary in length from a few hours up to a maximum of two weeks at a time and is provided by people approved by Social Services to be shared carers. Added scope notes in version 2.02 Sheltered and supported housing Sheltered housing is a flat or bungalow especially designed and built with the needs of elderly people in mind. Sheltered housing is run and maintained by the council and is usually available to residents in the local area who feel that they require support to live independently. Added scope notes in version 2.02 Missing or out of contact client Procedures for dealing with an existing social services client who has gone missing or is out of contact for a period which gives cause for concern. The local authority will usually act jointly with the police in dealing with such incidents. Added scope notes in version 2.02 Employment and training Advice and support on training and employment available to people with physical, sensory or other disabilities. This includes advice on legal issues surrounding employment. The advice may be provided by the local authority or through third party organisations. Term name changed from'Employment/training' to 'Employment and training' and scope notes added in version 2.02 Leisure and social activities Providing information and advice about local organisations and clubs that provide leisure and social activities in the area, which are targeted at specific groups of people such as people with disabilities, the elderly, ethnic communities etc.. Added scope notes in version 2.02 Home care Care in your own home is offered to people who require assistance with personal care such as washing or dressing, or other practical daily tasks such as help with domestic chores like cooking and cleaning, or in some instances, help in managing finances. Added scope notes in version 2.02 Support for children with HIV Social Services and a number of voluntary organisations work with families where a child is HIV positive to deal with any immediate problems, and to help the family plan for the long term care of children. Added scope notes in version 2.02 Babysitting service The local authority may hold lists of registered childminders and some childminders may be willing to do some evening or weekend babysitting. There may be a subsidy available for those who qualify for financial assistance, are aged 16-19 and are studying full-time or part-time. Added scope notes in version 2.02 Respite care for children Respite care is a form of short-term substitute care provided by someone other than the parents or usual carers for a child. Respite care is a key support to families and is organised to suit the needs of the particular child and family. It can take place in a hospital, residential setting or in the child's own home.It gives parents free time to give them a rest, to spend time with their other children or in an emergency. Added scope notes in version 2.02 Shared care for children The Shared Care Scheme aims to provide regular short term breaks for children and young people with disabilities, by linking them with approved carers who look after them for short periods of time. This can be from a few hours to a weekend a month. Added scope notes in version 2.02 Residential care for children Provision of residential accommodation for children up to 16 years of age who cannot live with their natural families. Prior to a placemnet in residential accommodation there will be assessment of need undertaken in conjunction with the young person (and their family if appropriate), social workers and residential staff. Added scope notes in version 2.02 Hospice care for children Children's hospices provide respite and terminal care for children suffering from life-limiting conditions in a home-from-home environment. Care is provided for the child and their family at no cost to them for as long as is necessary, including post bereavement support. Added scope notes in version 2.02 Child protection The child protection scheme takes measures to safeguard vulnerable children and young people at risk or suffering from physical, emotional or sexual abuse. Added scope notes in version 2.02 Keeping warm in winter service The local authority provides information and advice about keeping warm in winter (commonly for those over 60 or with special needs) and may also offer financial assistance towards the cost of winter supplies. Added scope notes in version 2.02 Incontinence laundry service People suffering from incontinence may be eligible for a laundry service. Added scope notes in version 2.02 Community transport Provision of non-profit making transport for members of the community who do not have full mobility and therefore do not have suitable conventional public transport services available for their travel needs. Includes schemes such as 'dial-a-ride', shopmobility, community bus and car schemes. Added scope notes in version 2.02 Older persons bus pass The older persons bus pass entitles the holder to concessionary travel on buses, trains and other forms of local public transport. To be eligible for a bus pass the applicant must be aged over 60 and resident in the area. Added scope notes in version 2.02 Parking bays for disabled Designated parking bay areas may be provided for registered disabled drivers (i.e. blue badge holders). These may be on-street parking bays outside the residents home where parking difficulties are experienced or marked bays within residential car parks. Term name changed from'Parking bay' to 'Parking bays for disabled' and scope notes added in version 2.02 Taxi card The taxi card scheme allows people with serious mobility impairment who find it difficult to use buses or trains to travel in a black taxi at subsidised rates. To qualify applicants must have a long term or permanent illness or disability, which prevents them from using or significantly limits their use of public transport. Added scope notes in version 2.02 Personal transport The Motability Scheme provides disabled people with safe, reliable and affordable personal transport through a contract or hire purchase arrangement. Cars account for 99% of the Scheme's activities, with powered wheelchairs and scooters making up the balance. Added scope notes in version 2.02 Parking permits (blue badge) Blue parking badges allow cars carrying people who are registered blind or people who have severe walking difficulties to be parked near shops, stations and other facilities. Blue Badges can only be issued to people who meet the eligibility criteria, not to relatives or carers. They can be used in any car the badge holder is driving or is a passenger in. Added scope notes in version 2.02 Disabled bus pass A bus pass (or other travel concession) is available to local citizens if they are aged 60 and over, they are physically disabled, they have a learning difficulty or they would be refused a driving licence under section 92 of the Road Traffic Act 1988. Eligibility is automatic if the applicant is already in receipt of other services as a result of their age/disability. Added scope notes in version 2.02 Direct payments A direct payment is a cash payment allowing clients to buy their own support instead of Social Services providing it. The money can be used to employ a personal assistant or to use an agency to provide staff for you. A client can 'mix and match' and have some support provided by Social Services and take some as a direct payment. Added scope notes in version 2.02 Residential care The local authority may arrange residential or nursing home for elderly people and people with disabilities who are unable to manage at home. Added scope notes in version 2.02 Hospice care (excludes children) The local authority may provide access to information about hospices in the area for terminally ill people and their carers. Term name changed from'Hospice care' to 'Hospice care (excludes children)' and scope notes added in version 2.02 Community/day centres Social services may run day centres which provide a range of activities and facilities for groups of people (typically the elderly). Places at a day centre are usually allocated following an assessment of needs by a social services officer. Added scope notes in version 2.02 Community support groups and organisations The social services department provides a list of recognised groups and organisations that provide advice and support for those who may be in need of community care such as the elderly, disabled or those with learning difficulties. Term name changed from'Support groups and organisations' to 'Community support groups and organisations' and scope notes added in version 2.02 Carer support groups and organisations The social services department provides a list of recognised groups and organisations that provide advice and support for those who are caring for adults or children with special needs. Term name changed from'Support groups and organisations' to 'Carer support groups and organisations' and scope notes added in version 2.02 Employment advice Advice and support for those with special needs who may wish to seek full-time or part time employment. This may include advice on the requirements of the Disability Discrimination Act for employers. Added scope notes in version 2.02 Young carers The local authority Social Services team offer young carers and their families support information and advice. The service provides recreational respite, advocacy, a befriending service and therapeutic support to young people who have caring responsibilities for a relative with a long-term illness or disability. Added scope notes in version 2.02 Legal aid Free legal advice may be obtained from solicitors under the advice and assistance scheme. If you are on a low income Legal Aid may pay for your solicitor. Added scope notes in version 2.02 Power of attorney Power of Attorney is a legal document whereby one person gives another person or persons the power to act on his or her behalf with regard to his or her property and financial affairs. The local authority Social Services department may be involved in applications for Power of Attorney for their clients and may work with other agencies to monitor abuses. Added scope notes in version 2.02 Protection order The social services department can apply for emergency protection order of 8 to 15 days to safeguard a child who may be in danger living at home. Added scope notes in version 2.02 Wills and testaments Wills and testaments service provides general advice on making a will and offers contacts who will assist people wishing to make a will. Added scope notes in version 2.02 Out of hours social services support Social Services will have an 'out of hours' team who will deal with emergencies (child protection issues, homelessness, mental health assessment etc.) which occur outside normal working hours. Details of how to contact the out of hours team should be published. Term name changed from'Out of hours support' to 'Out of hours social services support' and scope notes added in version 2.02 Care/scan/community alarm services The community alarm service provides peace of mind for people who feel at risk in their own homes. It is a 24 hour 365 day monitoring service which works via a special alarm unit connected to the telephone line. Added scope notes in version 2.02 Mobile meals (meals on wheels) The Mobile Meals service delivers meals to older or vulnerable people in their own homes on a short or long term basis according to need. Added scope notes in version 2.02 Home assessment The home assessment scheme is designed to carry out an assessment to determine individuals who may need help overcome any difficulties with daily living tasks. Added scope notes in version 2.02 Marriage - arrangement and ceremony The local authority provides register offices and venues licensed to hold civil ceremonies. Added scope notes in version 2.02 Marriage - registering a building of worship The local authority may approve and grant a licence to minister, proprietor or trustee of a place of worship to become a place where marriages can take place. Added scope notes in version 2.02 Registering births Every birth in England or Wales must be registered in the district in which it takes place within 42 days of the date of birth. A registrar from the local authority completes the registration in the presence of a parent or guardian and issues a birth certificate. Term name changed from'Birth - registering' to 'Registering births' and scope notes added in version 2.02 Re-registering births Re-registration of a birth may be required if there is a need to change the details of the original registration either because a mistake was made on the original registration or because of a change of circumstances. Re-registration is carried out by the Register Office and a new birth certificate is issued. Term name changed from'Birth - re-registering' to 'Re-registering births' and scope notes added in version 2.02 Death - registering Death should be registered in the district in which it takes place within five days of the date of death. Upon receipt of all required information pertaining to the deceased person a death certificate is issued by the registrar. Added scope notes in version 2.02 Stillbirth - registering Every still-birth in England or Wales must be registered in the district in which it takes place, normally within 42 days. This normally takes place at the Register Office (although the still-birth may be registered in the hospital in which it took place). Following registration a certificate will be issued. Added scope notes in version 2.02 Births- historical searches Searches of the records in a Registrars Office for details of births usually for copy certificates. Copy certificates can only be obtained from the district in which the birth was first registered. The minimum information needed to find an entry is the name of the person, place of birth and year the birth took place. Term name changed from'Births historical searches' to 'Births- historical searches' and scope notes added in version 2.02 Deaths historical searches Searches of the records in a Registrars Office for details of a previously registered death. Copy certificates can only be obtained from the district in which the death was first registered. The minimum information needed to find an entry is the name of the person, place and year of death. Added scope notes in version 2.02 Mortuary service The mortuary service handles deaths that have been referred to the coroner or deaths where no death certificate can be issued. Added scope notes in version 2.02 Repatriation of a deceased body from abroad to England or Wales If a death occurs abroad, the death should be registered according to the local regulations of that country. To bring a body back to England or Wales either the Death Certificate or an authorisation for the removal of the body from the country of death is needed. The registrar in the district in which the funeral is to take place has to issue a 'Certificate of No Liability to Register'. Added scope notes in version 2.02 Repatriation of a deceased body abroad Some countries require a Cadaver Certificate before they will allow a body into the country for burial. The certificate, if issued, confirms that no epidemic of infectious disease occurred in the borough for some three months preceding the death. The certificate is issued by the Environmental Health Officer for the Council in whose area the person died, or is to be exhumed from before reburial elsewhere Added scope notes in version 2.02 Help with bereavement The local authority may provide support and advice to relatives about the arrangements that need to be made after a bereavement, such as registering the death and obtaining a death certificate. Term name changed from'Bereavement' to 'Help with bereavement' and scope notes added in version 2.02 Burial The local authority may be responsible for promoting and administering a community funeral service. This is a low fixed price scheme that is available for all funerals where a local resident has died. A local officer may also deal with general enquires on issues relating to bereavement. Added scope notes in version 2.02 Cremation The local authority may be responsible for promoting and administering a community funeral service. This is a low fixed price scheme that is available for all funerals where a local resident has died. A local officer may also deal with general enquires on issues relating to bereavement. Added scope notes in version 2.02 Funeral expenses Information about services available from the local authority and the associated costs for those who would like to organise an independent funeral. Added scope notes in version 2.02 Exhuming a deceased body Exhumation of both buried and cremated remains generally requires aHome Office licence. An Environmental Health Officer must be present at the exhumation and supervises the event to ensure that respect for the deceased person is maintained and that public health is protected Added scope notes in version 2.02 Buying a grave In cemetries run by the local authority citizens may buy a grave plot usually for a period of up to 50 years. There may be conditions attached to the purchase according to the type of grave i.e. whether a memorial can be placed on the grave etc. Added scope notes in version 2.02 Ordering a memorial Memorials may be erected on graves which have exclusive rights of burial. Applicants must contact the Council with exact details of the construction of the memorial, the method of erection and the inscription. Permission from the Council to erect the memorial is required before the memorial is erected. Added scope notes in version 2.02 Burial and grave details The Registrar's Office maintains burial and cremation records for all cemeteries in the area. Citizens may apply to the Registrar to search burial and cremation records. Term name changed from'Burial/grave details' to 'Burial and grave details' and scope notes added in version 2.02 Municipal golf courses Golf courses which are owned and run by the local authority. Members of the public are usually able to 'pay and play' on these courses or to book tee times in advance. Municipal golf courses may also have their own membership schemes and tee times reserved for members. Added scope notes in version 2.02 Job vacancies Publication of current job vacancies within a local authority. Term name changed from'Vacancies' to 'Job vacancies' and scope notes added in version 2.02 Employment and training initiatives Programmes to promote the development of learning communities, ensure local people have access to lifelong learning and training opportunities, provide local people with opportunities to gain skills needed for employment in growth industries and ensure residents benefit from employment opportunities created within the area. Added scope notes in version 2.02 Equal opportunities information Publication of equal opportunities policy and provision of advice/information on equal opportunities to emplyers and employees in the area. Added scope notes in version 2.02 New deal traineeships New Deal is a key part of the government's Welfare to Work strategy. Personalised programmes of work and skills training opportunities, delivered locally, are aimed at helping unemployed people into work. Added scope notes in version 2.02 Business planning Information and advice to local businesses on how to set up a successful business plan. May well include directing businesses to third party organisations which offer advice to business. Added scope notes in version 2.02 Community economic development Programmes to develop and regenerate the local economy and community, with key objectives being to create employment opportunities and secure external funding for the benefit of the area. Active promotion of the area, offering business development and support, and attempting to remove barriers to investment. Added scope notes in version 2.02 Economic intelligence Working with other local organisations such as the Chamber of Commerce, Business Link, Job Centre etc. to increase employment, encourage business growth and investment and tackle economic disadvantage by improving understanding of the economy, and identifying the issues facing the local population and workforce. Added scope notes in version 2.02 Business advice Providing advice to new or existing businesses in the area on all aspects of running a business from starting a business to property, tax, employment law, business rates etc. Added scope notes in version 2.02 Business grants Providing business grants to new businesses, existing businesses who want to grow or businesses who want to move to the local area. Added scope notes in version 2.02 Co-operative development A co-operative is a way for two or more people to go into business together and reducing personal financial risk. The council can help set up a new co-operative in any sector or help existing co-operatives by providing advice and information on issues such as business planning, finding premises, legal advice, business information, suppliers etc. Added scope notes in version 2.02 Credit unions A credit union is a profit sharing, democratically run financial co-operative which offers convenient savings and low interest loans to its members. The council may offer support to local credit unions by providing advice and information to help them get started and manage their affairs in a legal and efficient way. Added scope notes in version 2.02 Complaints - procedure The local authority should provide a way for local residents and businesses to comment or complain about any of the services it provides. Complaints may be about the quality of the service, delays in providing the service, discrimination or the behaviour of coucil staff or council representatives. Added scope notes in version 2.02 Elected members - minutes, agendas and reports The local authority records and publishes all decisions taken and recommendations made by the local authority and its committees and panels. Added scope notes in version 2.02 Councillors declaration of interest Local councillors have to abide by a code of conduct part of which requires them to declare any interests, gifts or hospitality which they have or receive which could influence any decisions they may make as councillors. The local authority are required to publish these declarations. Added scope notes in version 2.02 Councillors services and advice Councillor advice surgeries are available to the public who want to obtain information and advice, make a complaint or enquire about local authority services. Added scope notes in version 2.02 Councillors - general information The local authority provides general information on local councillors, including details of who they are, which area they represent and what they do within the council. Added scope notes in version 2.02 News or press releases This service provides the latest news on the local authority services and what's happening within the local area. Term name changed from'News/press releases' to 'News or press releases' and scope notes added in version 2.02 Mayoral invitations local organisations may invite the Mayor to attend an event they are organising. The council will review and respond to invitations and organise and publish the Mayors' diary Added scope notes in version 2.02 Elections - proxy votes Provision of a facility whereby people who cannot attend the polling station (usually for reasons of ill-health or employment) on an election day can nominate another person who will vote on their behalf. The proxy must be eligible to vote in the election themself in order to act on behalf of another person. Added scope notes in version 2.02 Elections - voting A programme enabling the members of the public whose name appears on the register of electors to exercise their right to vote in the election. Providing facilities for voting and counting and declaring results following an election. Added scope notes in version 2.02 Elections - electoral register A record of everyone who lives within the boundaries of the local authority and who is eligible to vote at elections. This must be kept in two versions, full which includesall electors and edited which only includes those electors who have given permission for their details to be on the list. The edited version may be sold commercially. Added scope notes in version 2.02 Elections - electoral nominations The local authority provides information on the process of electoral nominations (how to stand in an election), and publishes a list of nominations for forthcoming local elections. Added scope notes in version 2.02 District assemblies - agendas minutes and reports The local authority provides minutes and agendas of meetings, and reports of district assemblies. Added scope notes in version 2.02 Census information Publication of information from the 2001 census relating to the local area. The information published should not disclose any information about individuals or households but should summarize details across the whole area. Added scope notes in version 2.02 CCTV procedure for the release of evidence Publication of the procedure and conditions under which CCTV evidence may be released to third party organisations (police, statutory authorities etc.) or to members of the public. Added scope notes in version 2.02 Approved suppliers An approved list of suppliers and or contractors is maintained and is amended as required from time to time by the local authority. Local businesses may apply to be placed on the list of approved suppliers for work to be caried out for or on behalf of the council Added scope notes in version 2.02 Generic change of circumstances form Providing information and advice on when and how local residents are required to notify the council about a change in circumstances which may effect their entitlement to other council services. Providing residents with a standard means of notifying a change of circumstances. Added scope notes in version 2.02 Abandoned vehicles The local council will deal with any vehicles reported as abandoned on local roads or property (usually including private property). The vehicle will be removed if it is causing a public nuisance, is untaxed or if has not been removed by the owner a specified length of time after a notice of removal has been placed on the vehicle. Added scope notes in version 2.02 Hall or venue bookings Details on any venues the local authority may have available for private/business hire including the location, size, facilities available, cost and how to book. Term name changed from'Hall /venue bookings' to 'Hall or venue bookings' and scope notes added in version 2.02 Licence - boarding animals The Animal Boarding Establishments Act 1963 requires that premises for boarding dogs and cats (kennels and catteries) must be licensed by the local authority. Officers visit each premises to check compliance with the legislation and licence conditions prior to issuiung of a licence. Added scope notes in version 2.02 Licence - pet shop The Pet Animals Act 1951 requires any shop that sells pets (livestock) to be licensed by the local authority. Officers inspect the premises to check compliance with general health and safety requirements and also the welfare of the animals prior to issuing of the licence. Added scope notes in version 2.02 Licence - exotic, dangerous or wild animals The Dangerous Wild Animals Act 1976 states that licences are required from the local authority to keep certain animals. An application must be made to the local authority who will inspect the premises where the animal is to be kept with a vet to ensure that the conditions, cages, food, etc. is suitable. Added scope notes in version 2.02 Licence - dog breeding Under the Breeding of Dogs Act 1973, as amended by the Breeding and Sale of Dogs (Welfare) Act 1999, you must have a licence from the local authority to keep a breeding establishment for dogs. Premises must be inspected by a local authority officer and a vet prior to issuing of the licence. Added scope notes in version 2.02 Licence - scrap metal The Scrap Metal Dealers Act 1964 requires that all persons or businesses defined by the Act as a scrap metal dealer, register with their local authority. Added scope notes in version 2.02 Licence - auction premises The Greater London Council (General Powers) Act 1984 gives local authorities in London the power to licence premises (including stalls) where the sale of goods by competitive betting takes place. The local authority may set out conditions which auction houses must comply with, relating to matters such as public safety, fire prevention and lighting. Some local authorities outside London also require auction premises to register with them. Added scope notes in version 2.02 Licence - non-medicinal poisons Registration of persons entitled to sell poisons included in part II of the poisons list. In order that a business is able to supply these types of products then it must be registered with the local authority and retained on that authority’s list of persons entitled to sell poisons. Term name changed from'Licence - non medicinal poisons' to 'Licence - non-medicinal poisons' and scope notes added in version 2.02 Licence - nursing agencies Any agency which supplies nurses to hospitals, old peoples homes or other outlets can only do so if they are licensed.  This applies to employment agencies or any organisation or individual operating in this area of work. With effect from 01 Apr 2003 the licensing of nursing agencies was moved to the National Care Standards Commission. Added scope notes in version 2.02 Licence - scaffolding and hoarding Any scaffold or hoarding which encroaches or projects over the Highway requires a scaffold permit. These permits are only issued to the scaffolding company. Added scope notes in version 2.02 Licence - building materials A licence is required for placing building materials on any part of a highway. Any such materials must be kept on private if possible in which case a license is NOT required.Licences are only issued in exceptional circumstances for any duration up to a month.The applicant can extend this before the granted license expires. Added scope notes in version 2.02 Licence -sell explosives Under the Explosives Acts 1875 to 1976, Fireworks Act 1975 to 1976, and Keeping of Fireworks Order 1959 a license is required to hold or sell fireworks in any premises. The local authority (often jointly with local fire services) inspect premises to ensure that safety conditions are met prior to issuing a licence. Added scope notes in version 2.02 Licence - butchers' shop Food Safety (General Food Hygiene) (Butchers Shops) Amendment Regulations 2000 require butchers' shops to be licensed by the local authority. Licenses are required for all businesses which handle or sell unwrapped raw meat and ready-to-eat foods. Term name changed from'Licence - butchers shop' to 'Licence - butchers' shop' and scope notes added in version 2.02 Licence - gaming machines In accordance with the Gaming Act 1967 and the Lotteries and Amusement Act 1976 any prospective occupiers of amusement parks, arcades and other premises where gaming machines which give prizes will be provided, must first obtain a permit issued by the local authority. The precise permit required depends on the maximum prize value. Added scope notes in version 2.02 Licence - voluntary mini-cab licensing scheme Mini bus permits for voluntary and non-profit making organisations are issued by the Department of Transport. The local authority may wish to provide details of when such a permit is required and how to apply for the permit. Added scope notes in version 2.02 Licence - sex establishment Schedule 3 of the Local Government (Miscellaneous Provisions) Act 1982, covers the licensing of sex shops. All applications must be advertised in the local press. In addition, where the application is in respect of a premise, a notice must be displayed outside the premises. The local authority is responsible for processing applications and issuing of licences. . Added scope notes in version 2.02 Licence - massage and special treatment licence (MST) Except where the premises is under the control of a medical practitioner a licence is required for any premises in which the following treatments are carried out - acupuncture, aromatherapy, EVR (sunbed), steam, sauna, manicure, pedicure, electrolysis, body and ear piercing, tattooing, shiatsu, reflexology, colour therapy, GS, and hydrotherapy. Added scope notes in version 2.02 Licence - food business UK law requires registration of premises used for a food business (including market stalls, delivery vehicles and other moveable structures). Registration allows local authorities to keep an up-to-date list of all those premises in their area so they can visit them when they need to. The frequency of the visits will depend on the type of business. Added scope notes in version 2.02 Licence - late hours catering A late night refreshment house licence is required when a building (that does not have a justices licence in force) is kept open for public refreshment between 10 o'clock at night and 5 o'clock the following morning. Applications may be considered jointly by the local authority, police and fire authorities. Added scope notes in version 2.02 Licence - game dealers The Game Act 1831 requires shops that sell game to be licensed by the local authority. The Game Act 1831 is a historical piece of legislation and simply involves carrying out the usual checks associated with food businesses (cleanliness, temperature control, etc). Term name changed from'Licence - deal in game' to 'Licence - game dealers' and scope notes added in version 2.02 Licence - public entertainment A Public Entertainments Licence is required for premises that hold such entertainment as music, singing, dancing, or indoor sport, that is conducted for the entertainment of the public. Applications must be accompanied by an electrical safety certificate and a scale plan of the premises. Added scope notes in version 2.02 Licence - cinema An application must be made to the local authority for a cinema licence/video jukebox licence. Such a licence is required for the showing of wireless broadcasts. Local authority officers and the Fire Service make inspections of the premises prior to issuing of a licence. Added scope notes in version 2.02 Licence - theatre Any premises which are to be used for the public performance of a play, whether for payment or not, must hold either an annual theatre licence or an occasional theatre licence. The Licence will be issued upon satisfactory inspection by local authority officers, local police and fire authorities. Added scope notes in version 2.02 Licence - amusement (with prizes) In accordance with the Gaming Act 1967 and the Lotteries and Amusement Act 1976 any prospective occupiers of amusement parks, arcades and other premises on which amusements with prizes will be provided, must first obtain a permit issued by the local authority. Added scope notes in version 2.02 Licence - lottery under the Lotteries and Amusements Act 1976 (as amended by the National Lottery etc. Act 1993) A licence is required to conduct small lotteries, raffles etc. by societies raising money for charity, sports and other similar purposes, for non-personal or non-commercial reasons. Added scope notes in version 2.02 Licence - door supervisor Any person who intends to carry out work in the capacity of a door supervisor (bouncer), in premises licensed for public entertainment, must first obtain registration with the local authority. Applications are usually subject to a satisfactory police check. Added scope notes in version 2.02 Street trading - illegal Monitoring and regulation of street traders to ensure that trading is only taking place under licence from the local authority. Dealing with reported instances of unlicensed street trading. Added scope notes in version 2.02 Licence - street trading Consent to trade is required for all street trading activities such as hot food vehicles, ice cream vans and flower stalls. Food business may be subject to inspection and permission to site a mobile stall will be required from the Highways Department and from the landowner. Added scope notes in version 2.02 Advice to business Trading standards provides advice and information to local traders to help ensure they comply with trading standards legislation. Routine visits are usually carried out to most local traders. Added scope notes in version 2.02 Product safety The Trading Standards service has an important role in supporting and advising businesses, as well as cracking down on unsafe products and unscrupulous traders. The local Trading Standrds team ensure that traders (and the products they sell) comply with the requirements of the Consumer Protection Act 1987, and the General Product Safety Regulations 1994. Added scope notes in version 2.02 Retail- trading standards This service aims to ensure that any retailer operating in the area is confident that they can do so in the knowledge that they are operating in a fair, safe and equitable trading environment. Term name changed from'Retail' to 'Retail- trading standards' and scope notes added in version 2.02 Weights and measures Trading Standards are required to ensure that all goods sold are correctly weighed and measured in accordance with current legislation. This is done by checking the accuracy of weighing/measureing equipment regularly, checking goods in stock are of the correct weight, investigating complaints of short measure. Added scope notes in version 2.02 Food business - food safety inspections The local authority carries out regular checks on all food premises to ensure the public is protected and that high standards are maintained. Inspections take place on a frequency determined by the perceived risk in each premises and ensure that risks have been identified, staff are adequately trained and the condition and cleanliness of the premises meets required standards. Added scope notes in version 2.02 Food business - food safety regulations The Food Safety Act 1990 and regulations made under it make it an offence for anyone to sell or process food for sale which is harmful to health. They also place an obligation on businesses to ensure that their activities are carried out in a hygienic way. The council is responsible for ensuring that local businesses comply with these regulations. Added scope notes in version 2.02 Food business - food safety - infectious diseases This service investigates food poisoning and certain other food borne illnesses to prevent the spread of illness within the community and to try and establish possible causes. Added scope notes in version 2.02 Risk assessment (environmental health) Risk assessments are a legal requirement for all food businesses. The local authority require a risk assessment to be carried out prior to registration of a food business. Term name changed from'Risk assessment' to 'Risk assessment (environmental health)' and scope notes added in version 2.02 Pollution control - air handling units Ventilation and air-conditioning systems which are poorly installed or maintained may be a health risk to the public. The local authority can provide advice and guidance on all apsects of installation and can require that detailed plans are submitted for inspection prior to installation of new units. This particularly applies to catering establishments. Added scope notes in version 2.02 Pollution control - noise Complaints about excessive noise are investigated by the local authority who can take action if the noise is considered to be a statutory nuisance. Added scope notes in version 2.02 Pollution control - air Each council has responsibility for measuring the quality of ambient air to ensure that it meets required standards in relation to the concentration of a defined range of pollutants such as lead, nitrogen dioxide, benzene etc. Added scope notes in version 2.02 Pollution control - hazardous substances The Control of Substances Hazardous to Health (COSHH) Regulations 2002 were introduced to control exposure to all substances hazardous to health arising from work activities. The local authority usually has responsibility for ensuring that these regualtions are adhered to by catering establishments, offices and shops. The HSE is generally responsible for manufacturing premises. Added scope notes in version 2.02 Pollution control - asbestos Residents and business may be given advice on what to do if they believe asbestos may be present in a building. Council inspectors may visit the premises to confirm the presence of asbestos and advise on procedures for removal and displosal. Added scope notes in version 2.02 Pollution control - penalty notice In the event of justified complaint of statutory nuisance such as emissions of smoke, fumes or gases, dust, steam and smell is justified, a penalty notice will be served upon the person responsible by the local authority. Added scope notes in version 2.02 Pollution control - construction information Advice and information for developers and for the local community on risks of pollution from construction work. The local authority will monitor construction work to minimise pollution caused by noise, dust and other nuisances. Added scope notes in version 2.02 Pollution control - contaminated land The local authority maintains a list of contaminated land and regularly inspects and determines lands that may be contaminated and takes necessary action to clean up the pollution. Added scope notes in version 2.02 Health and safety at work - regulation and inspection A local authority carries out regular checks on local businesses and business premises to ensure that safe and healthy working conditions are provided for all employees and visitors. Added scope notes in version 2.02 Prosecutions register The local authority will keep information on any businesses that have been prosecuted for Health and Safety breaches. Added scope notes in version 2.02 Training courses (health and safety) The local authority provide food hygiene and occupational health and safety training courses for managers and staff of local businesses. Some of the courses may also be open to members of the public. Term name changed from'Training courses' to 'Training courses (health and safety)' and scope notes added in version 2.02 Home safety Advice and information about safety in the home including accident prevention, what to do in the event of an accident, risks in the home etc. Some authorities may run safety awareness training sessions for the local community. Added scope notes in version 2.02 Firework safety A local authority provides guidance leaflets and materials for organisers of firework displays for the public, retailers selling fireworks, schools and the media, including the firework safety code. Term name changed from'Fireworks' to 'Firework safety' and scope notes added in version 2.02 Syringes (health and safety) The local council will arrange for the removal and disposal of needles, syringes and other drug related items that are discarded in the environment and which may pose a risk to public safety. Term name changed from'Syringes' to 'Syringes (health and safety)' and scope notes added in version 2.02 Accidents Employers have a duty to report certain dangerous occurrences and accidents at work to the Local Authority who will investigate any incidents. The outcome of these enquiries usually involves the giving of advice to the employer. If a blatant breach of requirements is identified as the main reason for an accident happening, then formal action will be taken. Added scope notes in version 2.02 Pest control The service is provided for pests considered to be a risk to public health or food safety including rats, house mice, cockroaches and fleas. A service may also be provided to control pests that may become a nuisance in houses such as a wide range of beetles, silverfish, earwigs and wasps. Added scope notes in version 2.02 Dog warden service The local authority may have a dog warden service which promotes and monitors responsible dog ownership, enforces dog fouling and dog nuisance legislation and deals with stray dogs. Added scope notes in version 2.02 Renovation grants Home renovation grants may be available to owner-occupiers and landlords of accommodation which is deemed unfit to live in, is in a bad state of repair, shows evidence of extensive dampness, lacks basic amenities such as bathroom or toilet facilities and where the applicant is unable to pay for essential repairs. Added scope notes in version 2.02 Animal welfare The Animal welfare sections responds to both reports from the public, and undertakes proactive patrols. The aims of the service are to reduce the risk to human health from domesticated animals and/or the premises where they are kept, to prevent nuisance from pet animals or from the keeping or boarding of pet animals and to reduce the risk to animal health arising from commercial keeping of pet or similar non-livestock animals. Added scope notes in version 2.02 Infectious diseases Investigation of notifications of infectious diseases such as food poisoning received from GPs, the public, businesses and other local authorities. Added scope notes in version 2.02 Vaccinations Information and advice on vaccinations for children and travellers. This is generally provided in conjunction with local health providers. Added scope notes in version 2.02 Library facilities (incl. location, opening hours) Information about libraries and library services in the area will be provided by a local authority. Added scope notes in version 2.02 Library membership and joining Processing of requests to join a local library including assessment of eligibility, issiung of library cards etc. Publication of information about joining a library. Term name changed from'Membership/joining' to 'Library membership and joining' and scope notes added in version 2.02 Catalogue - searches, availability and reservations Provision of access to a library catalogue allowing library members to search the catalogue, check availability and reserve an item. Added scope notes in version 2.02 Library loans - renewing/extending Loans from libraries may be renewed or extended subject to availability. The library will check eligibility for renewal and advise the borrower of the revised return date. Term name changed from'Loans - renewing/extending' to 'Library loans - renewing/extending' and scope notes added in version 2.02 Library ordering service Library members can reserve any item which is not currently available for loan but which exists in the library catalogue, usually upon payment of a small charge. The librarian will inform the member when their ordered item is ready for collection. Term name changed from'Ordering service' to 'Library ordering service' and scope notes added in version 2.02 Internet enabled computers Iinternet access facilities available to library members usually in bookable slots. This facility may be available free of charge or a small charge may be required. Term name changed from'Internet computers' to 'Internet enabled computers' and scope notes added in version 2.02 Library fines Issuing of reminders and porcessing of fines for borrowed items which are not returned by the due date. Term name changed from'Overdue/late fines' to 'Library fines' and scope notes added in version 2.02 Mobile library Mobile libraries serve communities and locations that are some distance from a local library building. The facilities provided are usually similar to those of a local library but the availability of items, unless ordered in advance, may be restricted. Added scope notes in version 2.02 Library research service The research service can search a range of specified historical documents, and local studies collections for specified names, properties, or topics to assist in a library users' research project. Term name changed from'Research service' to 'Library research service' and scope notes added in version 2.02 Library sales (old books etc) The library service may offer books which are no longer required in the library collection for sale to the public. Term name changed from'Sales (old books etc)' to 'Library sales (old books etc)' and scope notes added in version 2.02 Libraries - restricted/reserve collections Management of special collections (often of old or rare books or archives) which may be available on request from library users but are not generally kept on public display. Term name changed from'Restricted/reserve collections' to 'Libraries - restricted/reserve collections' and scope notes added in version 2.02 Archives Archives are original documents produced by official bodies, societies and individuals that are no longer in current use. The council may provide a way for local residents and business to view their archives, often in a local library. Added scope notes in version 2.02 Children's library service The childrens library service offers books and computer learning facilities for children. The library may also provide CDs and cassettes and there will often be organised activities during shool holidays. Added scope notes in version 2.02 Sports and activities (facilities, booking etc.) Information about sports facilties which are run by the council. This will include location, types of facility, opening times, booking conditions etc. Term name changed from'General information and booking' to 'Sports and activities (facilities, booking etc.)' and scope notes added in version 2.02 Coaching courses and schools Providing courses and schools to assist local people in becoming qualified coaches in a range of sports and activities. This may also include associated courses such as first-aid, chiild protetction etc. Added scope notes in version 2.02 Grants and development fund The council may offer grants to clubs who can demonstrate a commitment to developing sporting opportunities for young people. Grants will be issued subject to the club meeting conditions laid down by the authority which may vary according to the nature of the club and the purpose of the grant. Added scope notes in version 2.02 Leisure passes Passes which give access to leisure facilities such as swimming pools, gymnasiums, sports halls run by the local authority. The pass entitles the holder to use the facilities, usually at a reduced charge and to book facilities where available. The pass may be issued free of charge or at a concessionary rate to those meeting certain eligibility criteria (disabled, on benefits etc.) Added scope notes in version 2.02 General information (parks and open spaces) Information about parks in the local area including location, facilities, opening times, events etc. Term name changed from'General information' to 'General information (parks and open spaces)' and scope notes added in version 2.02 Sports pitches/courts Information and booking facilities for sports facilities owned and managed by the local authority (or on their behalf) which are available for hire to local residents, businesses and sports clubs. Added scope notes in version 2.02 Events (parks, open spaces) Events and outdoor activities in local parks and public open spaces may be organised by the council. These may be available to local residents, schools or other organisations and are aimed at promoting the facilities of the local area and providing education and enjoyment for all. Term name changed from'Events' to 'Events (parks, open spaces)' and scope notes added in version 2.02 Grazing Open land owned by the local authority which may be used by the public for grazing animals. The precise use of the land (e.g. for horses, cattle etc.) may differ according to location and the local authority may issue grazing permits to limit the number of animals on the land. Added scope notes in version 2.02 Fishing Rod licences are now issued by the Environment Agency. The local authority may wish to provide information on local fishing areas and on how to obtain a rod licence. Added scope notes in version 2.02 Countryside information (location, facilities etc.) Providing information about the facilities available in the local countryside and how to enjoy them Term name changed from'General information (location, facilities etc.)' to 'Countryside information (location, facilities etc.)' and scope notes added in version 2.02 Educational packs Countryside educational packs may be provided by the local authority. Added scope notes in version 2.02 Events (countryside) Provision of information on countryside events that have or will take place in the local area. Events may be run by the local authority, local volunteer groups or other organisations (e.g. national trust, national parks). Term name changed from'Events' to 'Events (countryside)' and scope notes added in version 2.02 Countryside visitor centres Countryside visitor centres may provide facilities for the public to learn about the local area by means of exhibitions, talks and guided walks etc. Visitor centres may also provide refreshments and toilet facilities. Term name changed from'Visitor centres' to 'Countryside visitor centres' and scope notes added in version 2.02 Countryside surveys The local authority in conjunction with partner organisations (wildlife trusts etc.) or volunteer groups may carry out surveys of the local countryside in order to determine the diversity and density of flora and fauna within the local environment. Term name changed from'Surveys' to 'Countryside surveys' and scope notes added in version 2.02 On street parking enforcement - parking fines Parking fines may be payable where a vehicle is parked in a marked bay without a permit/ticket or outside a marked bay (on yellow lines etc.). The council will issue a ticket for an illegally parked vehicle which will advise the owner how to pay the required fine or appeal agaianst the ticket. Added scope notes in version 2.02 On street parking enforcement - wheel clamps - car removal Use of vehicle clamps to immobilise illegally parked vehicles. If such a vehicle is taking up much needed space the local authority will organise the removal of the vehicle. Added scope notes in version 2.02 Parking zones A controlled parking scheme in a street or area where parking is organised in order to help residents park their vehicles. Added scope notes in version 2.02 Parking permits Issuing of parking permits to residents who keep and use a car, a van or motorcycle on a full-time basis within a controlled parking zone. Businesses operating within a controlled zone area may also qualify for permits. Added scope notes in version 2.02 Pavement parking Pavements are constructed and provided for pedestrian use. The local authority has a responsibility to keep the roads and footpaths safe to use. Term name changed from'Pavements' to 'Pavement parking' and scope notes added in version 2.02 Dropped kerbs /crossover The council will construct vehicle crossovers at the request of residents. There is usually a charge payable for this service and in some locations, such as on major highways, planning permission may be required. Added scope notes in version 2.02 Car parks - council Car parks within the geographic boundaries of a local authority which are owned and run by the local authority. The authority may publish a list of the car parks, their locations and tariffs. Added scope notes in version 2.02 Car parks - private Car parks within a loacal authority geographic area which are owned and operated by private companies. The local authority ensures that they operate in accordance with authority parking policies. Added scope notes in version 2.02 Planning - residential If a resident is thinking of making alterations to their house/flat they will need to consult the planning section to see if they require planning permission. Applicants will need planning permission if the applicant's premises is a listed building, if the applicant is planning to alter or extend their home, if there is a change of use (working from home) and no longer a main home or if the applicant is interested in putting up a new home. Added scope notes in version 2.02 Planning business A person proposing to alter, extend, build or change the use of premises must apply for planning permission for development from the local authority. Planning permission for businesses is usually granted in line with the development plan for the area which will include policies relating to commercial and industrial development. Added scope notes in version 2.02 Planning policies - transport policy A costed and affordable 5-year implementation programme of schemes and policy measures to improve transport in the local area. The plan should contain a set of targets and performance indicators and other outputs which can be used to assess whether the plan is delivering its objectives. Added scope notes in version 2.02 Sites and special projects policy The local authority prepares local plans to address conservation and development issues and set out policies on these matters. Local plans provide the basis for making decisions on planning applications. Added scope notes in version 2.02 Planning policies - environmental issues (agenda 21) The local authority is committed to sustainable development through its local agenda 21 process in which it continuously improves its services, policies and practices to contribute to a better quality of life. In the UK Agenda 21 covers social progress, environmental protection, use of natural resources and economic growth. Added scope notes in version 2.02 Town centre management - shop front grant Local shop owners may be eligible for a grant to renovate their shop front in order to improve the overall appearance of the local area. Shop front grants provide financial assistance towards the cost of materials subject to eligibility and meeting local criteria. Added scope notes in version 2.02 Town centre management - crime prevention The council should have a strategic approach to town planning and use which aims to reduce the incidence of crime. This may include the use of CCTV, good lighting, landscaping, supervised car parks etc. Added scope notes in version 2.02 Town centre management - CCTV Closed circuit television (CCTV) is designed to take measures to prevent and detect street crime such as assualt, vehicle theft, drugs offences etc. The council are responsible (often in consultation with local police) for the siting and monitoring of town centre CCTV cameras. Added scope notes in version 2.02 Building control The council is responsible for ensuring that buildings are properly designed and constructed so as to ensure the health, safety, welfare and convenience of people using them. All buidlings should comply with the current Building Regulations (issued in 1991) . The local authority inspect plans for new buildings to check compliance with regulations and periodically inspect the site during construction to ensure approved plans are adhered to. Added scope notes in version 2.02 Conservation and urban design planning - tree management The local authority is responsible for the efficient management of trees in their ownership within urban and rural environments. This includes the application of tree preservation orders and the protection of other trees on council owned land. Added scope notes in version 2.02 Conservation and urban design planning - tree preservation orders TPOs prohibits the cutting down, uprooting, topping, lopping, wilful damage or wilful destruction of trees without the local authorities consent. TPOs can be placed on any tree that has amenity value. Trees that are exempt from TPOs are those that are dead, dying, diseased or dangerous and fruit trees grown for the commercial production of fruit. Added scope notes in version 2.02 Conservation and urban design planning - allotments Plots of land for use to grow vegetables, fruit and flowers available for rent by local citizens. Water supplies, sheds/storage and skips are usually provided on allotment sites, car parking may also be available. The authority will determine the regualtions concerning the use of allotments and is responsible for ensuring adequate security (fences etc.) is provided. Added scope notes in version 2.02 Conservation and urban design planning - conservation areas Section 69 of the Civic Amenities Act 1969 gives local Councils the power to designate as Conservation Areas, areas of special architectural or historic interest, the character or appearance of which it is desirable to preserve or enhance. It is the responsibility of the council to ensure that any new development should be sympathetic to the special architectural and aesthetic qualities of the area, particularly in terms of scale, design, materials and space between buildings. Added scope notes in version 2.02 Conservation and urban design planning - conservation advice The local authority provide advice and consultation to local residents who are considering carrying out any works on property within a conservation area. The authority can advise on the need for permission, their procedures, what should be submitted with an application and the matters that will be taken into account in deciding an application. Added scope notes in version 2.02 Statutory register - street naming and numbering The local authority is repsonsible for providing names for new streets and for the numbering or naming of new properties in the area. The authority will assign street names and numbers and provide public utilities, emergency services, Land Registry, Ordnance Survey and relevant Council services with a copy of the nameing/numbering schedule. Added scope notes in version 2.02 Statutory register - listed buildings A 'listed building' is a building, object or structure that has been judged to be of national historical or architectural interest. The council are responsible for considering applications to demolish a listed building or for any alteration or extension which would affect its character as a building of architectural or historic interest Added scope notes in version 2.02 Statutory register - zoning Zoning is an instrument of the local authority to guide and control permissible developments or land use for each parcel of land to prevent land use conflicts by allowing only compatible uses to locate in the same area. Zones are generally divided into residential, commercial or industrial. Added scope notes in version 2.02 Statutory register - decision notice The local authority is required to issue a formal decision notice on all planning applications. Notices should clearly state whether planning permission is granted or refused and should also provide the applicant with information on how to appeal any decision. Added scope notes in version 2.02 Commercial waste - collection Provision of a regular commercial trade waste collection from local businesses. Businesses are required to provide a written description of their waste and ensure that it is packed in suitable containers. Added scope notes in version 2.02 Commercial waste - spillage Trade waste must be packed in suitable containers so that it cannot fall out, blow away or escape from the receptacle such that it could cause pollution or harm to anyone. The local authority should deal with notifications of spillage of commercial waste. Added scope notes in version 2.02 Commercial waste - trade bins Provision of bins for the collection of trade waste. Bins are usually offered in a variety of sizes to suit the requirements of all local businesses. Charges are determined by the number and size of bins required. Added scope notes in version 2.02 Commercial waste - disposal sites Disposal of commercial waste is the responsibility of the business owner. The local authority may provide sites which business may use (for a fee) to dispose of their waste. If available the authority will publish details of the location, opening times, terms and conditions of use and charges for the use of sthe sites. Added scope notes in version 2.02 Skip permits Builders’ skips require a permit if they are to be placed on the highway. This is a requirement of the Highways Act 1980. The local authority has the right to specify conditions relating to the position of highway skips. Added scope notes in version 2.02 Commercial waste - special trade collections Any waste generated by a commercial organistaion is the responsibility of the organisation to dispose of correctly. Advice on how to dispose of waste may be given by the council (including details of local organisations who offer waste collection services). The council may also provide a service which can arrange for special collections of large amounts of waste or bulky materials from commercial premises for a fee. Added scope notes in version 2.02 Commercial waste - clinical waste disposal Collection and disposal of clinical waste as identified in by central government in Safe Disposal of Clinical Waste (Health Services Advisory Committee 1999). This includes items such as surgical waste, used syringes, drugs and pharmeceuticals. Added scope notes in version 2.02 Household waste - collection The local authority provides a regular (usually weekly) collection of household rubbish from all residential premises within the authority boundaries. Added scope notes in version 2.02 Household waste - domestic bins The local authority may provide dustbins, wheelie bins or bags for household waste. The type and size of bins available may vary according to local circumstances and to the nature of the property (e.g. the number of residents). Added scope notes in version 2.02 Household waste - special collections for large items The local authority may arrange special collections for large items such as furniture or items with special disposal requirements (e.g. refrigerators, tyres). The householder can usually book this service in advance and there may be a charge for the collection Added scope notes in version 2.02 Household waste - garden waste Garden waste is not usually collected as part of the standard household waste collection service. The householder will need to contact the local authority to request a garden waste collection for which there may be a charge. Added scope notes in version 2.02 Household waste - disposal sites Sites which may be used by local residents to dispose of unwanted household items and garden waste. Added scope notes in version 2.02 Recycling - bags Provision of a container (bag, green box etc.) for door-to-door collection of household waste for recycling. Added scope notes in version 2.02 Recycling - collection sites Provision of civic amenity sites which may be used by local residents (usually free of charge) and businesses (usually charged). The sites provide facilities for collection of all recycleable materials. Smaller sites may provide facilities only for such items as glass, plastic, paper etc. Added scope notes in version 2.02 Recycling - composters Provision of composters for recycling garden waste. These may be available to local residents free of charge or for purchase at a subsidised rate. Added scope notes in version 2.02 Obstructed pavements Streetworks, roadworks, skips, scaffolds, hoardings, advertising boards and building materials that block the pavement are all considered to be causing an obstruction to pedestrians. The council is responsible for ensuring that such obstructions are removed. Added scope notes in version 2.02 Pavements (including dangerous paving) The local authority has responsibility for the maintenance of pavements within the area. They should provide advice on reporting dangerous pavements and what to do in the event of an accident resulting from trip hazards (holes, uneven paving slabs etc.) on the pavement. Added scope notes in version 2.02 Road markings and signage - yellow lines The local authority authorise yellow line road marking where there is a need to restrict parking to help increase traffic flow and to prevent obstructions on the highway. Added scope notes in version 2.02 Road markings and signage - cycle lanes and routes Provision for cycle routes on the carriageway, on footways either shared with or segregated from pedestrians, or specially designated cycle paths. Added scope notes in version 2.02 Road markings and signage - road signs The local authority has responsibility for installing signs to regulate traffic and to provide warnings to drivers of hazards ahead. The signs that may be used on the public highway are controlled by government regulations, covering the designs of the signs, where they can be used and whether they must be illuminated. Added scope notes in version 2.02 Road markings and signage - street name plates The local authority responsible for the naming of streets within their local area and for ensuring that street name plates are provided and fitted in suitable positions. Added scope notes in version 2.02 Road markings and signage - red routes On certain main roads yellow lines indicating a parking ban have been replaced by red lines. Unlike yellow lines, single and double red lines ban all stopping, parking and loading. Double red lines apply at all times and single red lines usually apply during the working day. Red route controls are rigorously enforced by the Police and their Traffic Wardens. They are not enforced by the Council's Parking Attendants. Added scope notes in version 2.02 Road markings and signage - speed humps In areas where excessive speed is considered a risk to public safety the local authority may construct 'speed humps' for the purpose of reducing traffic speeds. Speed humps are typically constructed in residential roads and in areas where there may be a large amount of pedestrian traffic (such as near school entrances).'The local authority makes provision for speed road humps to reduce speeds and improve safety of residential roads. Added scope notes in version 2.02 Road safety - dangerous road junctions The Council should have a continuing programme of schemes to improve the safety and operation of the highway network. Many of these schemes originate from requests made by the public. As well as concerns about the safety of individual road junctions, there are requests for pedestrian crossing facilities, speed restraint measures (such as road humps), and minor issues such as new warning signs. Added scope notes in version 2.02 Road safety - cycling and walking to school Promotion of safer, more environmentally sustainable and healthier ways of getting to and from school with particular emphasis on walking and cycling. Added scope notes in version 2.02 Road safety - cycling proficiency The RoSPA national cycling proficiency test is offered free to children over the age of nine to help develop their essential cycling skills, often through their school and generally administered by the local authority. Some authorities may also offer similar training to adults. Added scope notes in version 2.02 Road safety - traffic schemes The local authority is repsonsible for proposing and implementing traffic schemes to reduce road accidents and congestion on roads in the local area. Local residents/businesses may apply to the authority for a review of traffic where they believe there is a problem. Added scope notes in version 2.02 Roads and highways - maintenance programme structural surveys The council is responsible for carrying out repairs and for administering highway legislation via the Highways Act 1980 and the New Roads and Street Works Act 1991 (NRSWA). This includes planned and emergency maintenance, surveys and street works Added scope notes in version 2.02 Roads and highways - obstructions Highways must be kept clear of obstructions for safety reasons. The local authority has the power to serve notice on a person who commits an offence of wilful obstruction on the highway. In certain circumstances the courts allow the highway authority to remove obstructions and recover reasonable costs incurred in doing so from the offender. Added scope notes in version 2.02 Roads and highways - enforcement The Council has a duty to protect the public rights on the road and footpath network. The effectiveness of legislation in protecting the public is dependant on the compliance of others. The Council, as Highway Authority, has a duty to maintain adopted highways to safe and serviceable standards Added scope notes in version 2.02 Roads and highways - weight limits The local authority can impose weight restrictions on public roads for structural or for environmental reasons. Such restrictions prevent large vehicles from using inappropriate roads, routes and areas. It is the responsibility of the local authority to monitor and deal with abuse of any imposed weight restrictions. Added scope notes in version 2.02 Roads and highways - bridges (general) The local authority is responsible for any highway bridges it owns. These bridges should be inspected regularly and a programme of maintenance work drawn up to ensure their safety. Added scope notes in version 2.02 Roads and highways - bridge strengthening Work carried out under the strengthening programme gives priority to principal road bridges. For substandard bridges on the non-principal road network, decisions are made whether to permanently weight restrict rather than strengthen. Added scope notes in version 2.02 Roads and highways - flooding (drains and gullies) Routine ditch and gully emptying (usually annual). Emergency clearance of ditches, gullies and drains when flooding of roads or pavements is occuring. Added scope notes in version 2.02 Canals Inland waterways in the UK are owned and managed by a variety of authorities. Most commonly it is British Waterways but some local authorities have responsibility for the maintenance of canals running through their area. Added scope notes in version 2.02 Road maintenance Maintenance and repair of potholes where the surface of the road has been eroded posing a risk to road users. Term name changed from'Potholes' to 'Road maintenance' and scope notes added in version 2.02 Personal injury Deaking with reports of perosnal injury caused by damage and/or hazards on roads and pavements which it is the responsibility of the local authority to maintain. Added scope notes in version 2.02 Street furniture Provision and maintenance of street furniture such as seating, decorative lighting, cycle racks etc. to enhance local public areas. Added scope notes in version 2.02 Paving stone - theft Dealing with pavement theft, ensuring there is no risk to public safety resulting from the theft and handling of reports regarding theft of paving stones. Added scope notes in version 2.02 Gritting Gritting of primary and secondary roads within the local authority area when weather conditions may prove hazardous (i.e. frezzing tempaeratures). The local authority may also provide grit bins for public use on roads and pavements in potentially dangerous areas. Added scope notes in version 2.02 Snow clearance Keeping roads and pavements clear of snow and ice in severe winter weather conditions. Added scope notes in version 2.02 Walls Maintenance and repair of walls or fences in a state of disrepair where there is a risk to public safety. This will include highway retaining walls and walls providing a safety barrier. Added scope notes in version 2.02 Lighting - street lights The local authority is responsible for maintenance and repairs of street lights, and lighting faults including illuminated bollards, signs and beacons. Added scope notes in version 2.02 Lighting - council communal flats The local authority is responsible for repairs to communal areas in blocks of flats including stairs, door entry systems, communal lighting, landings, communal windows, courtyards and sheds. Added scope notes in version 2.02 Lighting - traffic lights Placement and maintenance of traffic lights to improve traffic safety and help reduce road accidents and hazards. Added scope notes in version 2.02 Road safety - pedestrian crossings Provision and maintenance of pedestrian crossings in locations where it is likely that pedestrians may need to cross roads within the local authority area e.g. at major road junctions, near shopping areas, ouside schools. Added scope notes in version 2.02 Roads and highways - works Notification of road closures, diversions and possible traffic disruption as a result of road works that are underway or programmed to take place within the area. Added scope notes in version 2.02 Roads and highways - closures and diversions A traffic regulation order issued by the local authority where works on the highway, or some large deliveries, require a road to be closed temporarily to general traffic. Added scope notes in version 2.02 Roads and highways - speed limits The local authority (often with the local police) is responsible for setting speed limits on roads within their area. In setting a speed limit the authority will consider the alignment of the road , the speed most motorists expect to travel along this road and the type of road and where it is located. Applications to revise speed limits may be considered by the authority. Added scope notes in version 2.02 Roads and highways - access requests Providing access to residential or commercial property over the pavement i.e. dropped kerbs for vehicle access. Added scope notes in version 2.02 Roads - school crossing patrols Provision of school crossing patrols in locations where children frequently need to cross the road on their way to school (e.g. opposite school premises, at major road junctions near a school) and where children may be in danger from road traffic. Added scope notes in version 2.02 Verges The majority of grass verges adjacent to roads are within the public highway. The local authority is required to keep these safe and unobstructed. Added scope notes in version 2.02 Animals - stray The local authority has a legal duty to collect and detain stray animals if they remain unclaimed. Added scope notes in version 2.02 Animals - dead The local authority will arrange removal of dead animals from all publicly accessible areas. Added scope notes in version 2.02 Animal - fouling Under the Dogs (Fouling of Land) Act 1996, any person who permits a dog that is in their charge to foul any area to which the public has access is committing an offence. The local authority may provide bins in parks and other public areas to which may be used by dog owners. The local authority are responsible for monitoring dog fouling and for initiating court proceedings against offenders. Added scope notes in version 2.02 Public conveniences Provision of public conveniences. Where these are provided the local authority is also responsible for maintenance and cleaning of the facilities. Added scope notes in version 2.02 Street litter [incl. street sweeping] The local authority is responsible for the sweeping of streets and removal of litter. Added scope notes in version 2.02 Street litter bins Litter in a public place is unsightly, dangerous to animals, and an offence. The average fine for littering is around £95, but can be up to £2,500. The council provide and maintain bins to try and prevent the depositing of litter in public places and arrange for the bins to be emptied on a regular basis. Added scope notes in version 2.02 Street cleaning programme The local authority street cleansing programme provides a frequent cleansing of streets, gullies, car parks, public conveniences and other public areas to remove litter, build up of leaves or any other conditions which could pose a risk to public health and safety. Added scope notes in version 2.02 Markets - cleaning The local authority is responsible for keeping the local market grounds clean and free from litter. Added scope notes in version 2.02 Graffiti Provision of a facility whereby members of the public cab report graffiti to the council. The council will arrange for the removal of the graffiti in a timescale determined by the content with the highest priority likely to be given to graffiti which is racist or offensive in some other way. Added scope notes in version 2.02 Vandalism The local authority implement measures aimed at preventing vandalism within the area (CCTV, wardens, improved street lighting etc.) and provide advice and information on measures which can be taken by individuals to deter vandals and how to notify the council about incidents of vandalism. Where the vandalism has taken place on public property the council will carry out repairs. Added scope notes in version 2.02 Flytipping The council has responsibility for acting on reports of flytipping to both remove the waste and to locate and prosecute the offenders. Where the waste is hazardous the council has a responsibility to ensure public safety until such time as the waste can be removed. Added scope notes in version 2.02 Flyposting The local authority is repsonsible for the removal of illegally posted advertisements, leaflets etc. on both council and privately owned property in the area. Each council provides information on how to report instances of flyposting. Added scope notes in version 2.02 Grass cutting Cutting of grass on public land within the local authority area. Added scope notes in version 2.02 Spillage - roads The local authority is responsible for keeping the highway clean and free from spillages. Where spillages are of a hazardous nature the local police and fire service may also be involved in the incident and road closures may be required. Added scope notes in version 2.02 Council owned land and premises Information about all land and property owned by the council which is made available to the public on request. Added scope notes in version 2.02 Land and property - availability lists Information on residential and commercial land and property which is available for purchase or for rent in the local area. Added scope notes in version 2.02 Proposals for land use The local authority decides on the use to which local land can be put in accordance with their economic, planning and environmental strategies. Any proposals for change in use of land have to be approved by the local planning department. Term name changed from'Land use - proposals' to ' Proposals for land use' and scope notes added in version 2.02 Geo-technical services The local authority provides a range of services including feasibility studies, desk studies, geotechnical site investigations, site and laboratory testing and contaminated land studies. Added scope notes in version 2.02 Ecological/geological services Working in partnership with other local organisations to support the conservation and enhancement of the wildlife and natural environment of the local area. Added scope notes in version 2.02 Landscape - character assessment The landscape character assessment involves systematic analysis, description and classification of the landscape. This helps develop appropriate recommendations for its future conservation and management. Added scope notes in version 2.02 Property - searches Searches on individual properties - usually on behalf of prospective purchasers - to identify any town planning, statutory orders, highways, housing and environmental health matters which might impact on the property. Added scope notes in version 2.02 Statutory development plans Development plans focus on land use development and protection set within the context of wider social, economic and environmental trends and considerations. Added scope notes in version 2.02 Dangerous structures and public safety The local authority has a responsibility to deal with buildings which have become dangerous due to old age, deterioration or settlement, or by more dramatic causes. Added scope notes in version 2.02 Environmental services - out of hours emergencies Out of hours emergency cover to deal with environmental health problems involving serious events, fatalities, noise pollution, imminent risks to health. Added scope notes in version 2.02 Demolitions - control and advice Owners wishing to demolish a building must give notice to the local authority under Section 80 of The Building Act 1984 and if all is satisfactory Building Control will issue a consent notice with a schedule of requirements including termination of services. When demolition has taken place the site should be cleared and made safe. Added scope notes in version 2.02 Demolitions - enforcement The council deal with incidents of nusiance being caused as a result of demolition work. This includes noise, smoke and obstruction/damage to pavements and verges. Term name changed from'Demolitions - enforcements' to 'Demolitions - enforcement' and scope notes added in version 2.02 Loans, donations, bequests and sale to the Records Office Information of local interest which is available for viewing by the community are often donated, bequested or loaned to the records office by local residents and historians. The local authority should have a stnadard agreement which is used to details terms of the loan or donation. Added scope notes in version 2.02 Withdrawal of records A depositor may permanently withdraw their records at any time, provided notice is given to the Record Office. During this period of notice, the Council reserves the right to copy the records and to make these copies available for private research Added scope notes in version 2.02 Access to records Records will be made available to the public for research during the advertised opening hours of the record office and in accordance with the search room rules. Added scope notes in version 2.02 Demonstrations and parades The local authority may in special circumstances close roads to allow sporting events or parades to take place. Added scope notes in version 2.02 Development control Development Control is responsible for the determination and monitoring of planning applications, and other associated applications (listed building consent, advertisement consent etc) submitted to the Council under the Planning Acts. Added scope notes in version 2.02 Local land charges - personal search A personal search is an inspection of the local land charges register. It can be carried out by anyone upon payment of the fee. Added scope notes in version 2.02 Dogs - registration Dangerous dogs (certain breeds) need to be registered - this is a service usually carried out by the local police. Some authorities may operate a vluntary dog registration scheme which will enable the dog to be returned to its owner if lost. Added scope notes in version 2.02 Public rights of way - general Advice and information about the location and status of public rights of way within the local area. Added scope notes in version 2.02 Public rights of way - enforcement It is the responsibility of the local authority to ensure that public rights of way are kept clear of obstructions and that landowners meet their responsibilities in this respect. The local authority should offer advice and where appropriate take action over blocked or disputed public rights of way. Added scope notes in version 2.02 Funding (voluntary organisations) The local authority may offer grants to local voluntary organisations. Grants are usually available for projects/organisations that meet the councils criteria and comply with the terms and conditions imposed on the issue of funding. Term name changed from'Funding' to 'Funding (voluntary organisations)' and scope notes added in version 2.02 Market stalls Traders are able to rent stalls in local markets from the council subject to payment of the required fee and production of required documentation (insurance etc.). Stalls may be available for rent on the day or by a regular arrangement. Term name changed from'Stalls' to 'Market stalls' and scope notes added in version 2.02 Farmers' markets Farmers' markets gives the opportunity to buy fresh and quality local produce. The local authority provides a list of farmers market in the area. Added scope notes in version 2.02 Archaeological consultancy Provision of archaeological services and consultancy to both commercial and public sector clients in the local area. May offer talks, exhibitions to the public and to local schools. Added scope notes in version 2.02 Archaeological excavations and surveys Protection and conservation of historic sites which includes advising on planning proposals for new developments where the development may impact on archaeological sites and monuments. Added scope notes in version 2.02 General information (museums, galleries) Information and advice on museums and galleries in the local area. The galleries and museums may be owned and operated by the local authority or by other public bodies. The council may also choose to provide information on privately run museums and galleries in the local area. Term name changed from'General information (location, facilities etc.)' to 'General information (museums, galleries)' and scope notes added in version 2.02 Museums and galleries (loans, donations and bequests) Items exhibited in local museums and galleries may be provided by private individuals either on loan (usually for the duration of an exhibition), as a donation or as a bequest upon the death of the owner. The local authority makes arrangements to receive the items, ensure their safety while on display and (where on loan) their return to the owner. Term name changed from'Loans, donations and bequests)' to 'Museums and galleries (loans, donations and bequests)' and scope notes added in version 2.02 Publicity grants A tourism publicity grant is a funding available to groups and organisations to help them fill a gap in current tourism provision and encourage visitors to the local area. The grant may be offered for publicity material (leaflets, guidebooks). Grants will generally only be awarded for a proportion of the cost of any project. Added scope notes in version 2.02 Tourist information centres This service provides citizens as well as visitors expert advice on a wide range of topics such as what’s on, where to eat and drink and local walks and talks. Added scope notes in version 2.02 Temporary exhibitions Details of any temporary exhibitions which are currently running or a re planned in coucil run facilities such as libraries, council offices etc. Added scope notes in version 2.02 Forensic science service This service provides scientific support in the investigation of crime and expert evidence to the courts. Added scope notes in version 2.02 Coroners Coroners are independent judicial officers appointed by the local authority to investigate any death which is violent, unnatural, sudden or unexplained or occurs in prison. Added scope notes in version 2.02 Becoming a mentor to students Learning mentors provide an additional service to teachers and pastoral staff in schools to help children overcome barriers to learning, both inside and outside the school, and to achieve their full potential. The local authority provides assistance and support to mentors or thoose who wish to become mentors. Term name changed from'Becoming a mentor' to 'Becoming a mentor to students' and scope notes added in version 2.02 Obtaining a mentor Young people who are in need of a mentor to provide additional support and assistance alongside their normal education can do so through their school. The DfES Aim Higher/Excellence Challenge programme can arrange for a school to have the servicesw of a mentor. Added scope notes in version 2.02 Youth projects - volunteering Training development and support for individuals who would like to volunteer to work with children, young people or on developing youth projetcs in the local area. Added scope notes in version 2.02 Complaints procedure - something that has happened at school A complaint about an incident or school must be made to the headteacher. A further formal complaint can be made to the governing body and later to the secretary of state for education. It is the responsibility of the LEA to investigate complaints and to take appropriate action. Added scope notes in version 2.02 Chaperone service A child taking part in a performance, which can include TV or filming, theatre, sporting activities or modelling, will require chaperoning. Chaperones are licensed by the local Education Authority. Added scope notes in version 2.02 Licence - hackney carriage (taxi) A hackney carriage is more commonly called a taxi. It is the responsibility of the local authority to regulate the number of hackney carriages it licences. Added scope notes in version 2.02 Licence - private hire vehicle (minicab) Private hire vehicles (mini cabs) have to be licensed. Private hire vehicles are vehicles that cannot be hailed from the street, and journeys must be pre-booked. Vehicles must be tested and inspected before a licence can be issued to ensure that they are mechanically fit, safe and comfortable. Added scope notes in version 2.02 Licence - private hire driver's licences A licence is required before any person can drive a private hire vehicle. Licenses are issued subject to proof of eligibility (age, driving licence, criminal records check, medical assessment etc.). Added scope notes in version 2.02 Licence - hackney carriage driver's licences A licence is required before any person can drive a hackney carriage (taxi). Licenses are issued subject to proof of eligibility (age, driving licence, criminal records check, medical assessment etc.). Added scope notes in version 2.02 Licence - private hire operator's licence A private hire operator's licence is required to enable a person to accept or invite bookings for private hire vehicles. Added scope notes in version 2.02 Bus shelters The local authority offers advice concerning the positioning of bus stop signs and bus shelters. The provision and maintenance of bus shelters is normally the responsibility of the local transport authority. Added scope notes in version 2.02 Sports employment Publication of the councils' policy on training and employment within the sports and leisure service. Advertising of current vacancies and providing advice and information to those seeking employment in sport and leisure in the local area. Added scope notes in version 2.02 Sports grants The sport grants scheme provides financial assistance towards the cost of sporting facilties and equipment. Grants may be available to both sports clubs and individuals. Advice may also be given on others sources of sports funding (lottery - Sport England etc.) Added scope notes in version 2.02 Activities for older people Provision of leisure activities for older people within the community. This may include cultural, sporting and other organised social activities. Added scope notes in version 2.02 Sports clubs A directory of local sports clubs and organisations which provide sporting facilities to local residents. Added scope notes in version 2.02 Young people's drop-in activities This service provides details of youth clubs as well as information about a wide range of drop-in activities for young people in the area. Added scope notes in version 2.02 Young people's organised activities Provision and support of a range of educational services and social activities for children and young people. Added scope notes in version 2.02 Sports facilities Publication of details of sports facilities provided by the local authority. This would usually include locations, facilities available, charges, opening hours etc. Added scope notes in version 2.02 Complaints - advocacy Provision of an advocate who can act on behalf of a customer who has made a complaint about one or more services provided by the local authority. Added scope notes in version 2.02 Licence - private club - late hours If a private members club wishes to extend its permitted hours it must obtain a special hours certificate from the local authority. Added scope notes in version 2.02 Licence - street collection Permission must be granted by the local authority before a street collection can take place. Application should be made to the local authority with sufficent notice prior to the date on which the collection is due to take place. This requirement applies to all organisations that collect from a street or a public highway. Added scope notes in version 2.02 Licence - house to house collection Permission must be granted by the local authority before a house to house collection can take place. Application should be made to the local authority with sufficent notice prior to the date on which the collection is due to take place. Added scope notes in version 2.02 Statutory register - common land and village greens The local authority is responsible for maintaining a register of common land and village greens within its boundaries. Added scope notes in version 2.02 Accommodation certificates (fitness for human habitation) The aim of this service is to identify properties which fail to meet the fitness for habitation requirement and determine the most satisfactory course of action to be taken with that property. Added scope notes in version 2.02 Debt counselling This service offers free confidential debt counselling service to citizens. They can advise on different types of debt such as rent and mortgage arrears, credit card debts and bank loans. Added scope notes in version 2.02 General housing information and advice Advice to tenants and landlords in the private sector on housing related matters such as tenancies, welfare benefits, rent, repairs etc. Added scope notes in version 2.02 Customer satisfaction surveys Asking customers for feedback on council performance in relation to services or other aspects of council business. Added scope notes in version 2.02 Property alteration by tenant A tenant who wishes to carry out improvements and alterations to their local authority property must request permission from the local authority. Added scope notes in version 2.02 Gypsy and traveller sites Provision and management of permanent or transit sites for use by travellers within the area. Also delaing with unauthorised use of land by traveller communities. Added scope notes in version 2.02 Alley gating This service provides installation of security gates across footpaths and alleyways in residential areas and housing estates in order to combat crime. Added scope notes in version 2.02 Involvement with budgetary process Arrangement of public meetings or other means by which citizens can be consulted on budget plans for the forthcoming year. Previous consultations may be published or available for view on request. Added scope notes in version 2.02 Requests for official guides Provision of official publications about the council and the surrounding area. This may include information about the council and its services or may be more general information about local atrractions, accomodation, events etc. in the surrounding area. Added scope notes in version 2.02 Pollution control - water Working with the Environment Agency in a number of ways to prevent or control pollution. This is done by prompt reporting of incidents, ensuring that emissions from industries controlled by the Council are properly controlled and by preventing pollution of water by dealing with any contamination of land. Added scope notes in version 2.02 Public health - housing Providing advice and information to the public on all aspects of public health relating to housing. Enforcement of public health and housing regulations. Added scope notes in version 2.02 Town twinning A local authority may have twinning agreements with towns in one or more different countries in order to promote cultural understanding between the communities. Local people may hold exchange visits with the residents of the twinned towns. Added scope notes in version 2.02 Copy certificates Issuing of copies of a certificate for a birth, marriage or death that was registered in the area. Term name changed from'Copy certficates' to 'Copy certificates' and scope notes added in version 2.02 Public health - drainage The local authority provides help and advice on highway drainage, land drainage or private drainage and may arrange for clearance of a blocked drain. Added scope notes in version 2.02 Supported tenancies The aim of the service is to provide support to new tenants. A support worker will be assigned to each individual who will work towards helping the tenant to live independently. Added scope notes in version 2.02 Surveying (major repairs) The local authority is under a duty to gain access to properties to undertake surveys for number of reasons such as major repairs and to carry out specialist surveys. Added scope notes in version 2.02 Conservation and urban design planning - building and landscape design services Ensuring that new development meets local criteria in respect of land use, practicalilty (draingae, parking, access etc.) and environmental considerations. Added scope notes in version 2.02 Grounds maintenance - landscaping Design and maintenance of cultivated areas, open areas and woodland in public parks and open spaces Added scope notes in version 2.02 Outdoor play facilities The local authority is responsible for managing play facilities such as playgrounds, outdoor and indoor play areas catering for age groups ranging from four years to twelve years. Term name changed from'Play facilities' to 'Outdoor play facilities' and scope notes added in version 2.02 Municipal funerals Provision of a low cost funeral service for citizens. A person in receipt of benefits or on low income may be entitled to get financial assistance towards the cost of the funeral. Added scope notes in version 2.02 Local land charges search The Local Land Charge Section carries out all official searches covered by the Local Land charges Act 1975, guaranteeing comprehensive replies to the official LLC1 (registerable charges, improvement grants, tree preservation orders etc.) and CON29 (road schemes, planning history etc.) enquiries. Added scope notes in version 2.02 Local plan - minerals Every local authority in the country has a legal duty to publish a minerals local plan. The plan should provide detailed development control policies relating to minerals working and the treatment and disposal of waste. Added scope notes in version 2.02 Local plan - waste Where the Council is the local Waste Planning Authority it is required under the Town and Country Planning Act 1990 to prepare a 'Waste Local Plan'. A Waste Local Plan is a statutory plan that addresses the land-use aspects of waste management. It deals with all waste managed in the area including that generated by businesses and the construction industry in addition to that produced by households. Added scope notes in version 2.02 Legal advice Access to the Community Legal Service which aims to ensure that people can get information and advice about their legal rights and help with enforcing them Added scope notes in version 2.02 Property enquiries Information and advice on vacant industrial/office/retail/land and development opportunities in the area. Added scope notes in version 2.02 Licence - Sunday trading notification Restrictions on opening times on Sundays are confined to large shops (defined as those having an internal sales area of over 280m2). These shops must be registered with the council for trading on a Sunday, and specify the six hours of trading on a Sunday which must be between the hours of 10.00 to 18.00. Smaller shops may trade freely on a Sunday. Added scope notes in version 2.02 Licence - car boot sales In order to run a car boot sale a licence is required from the local authority. Added scope notes in version 2.02 Licence - tattooists, ear-piercing and electrolysis The Local Government (Miscellaneous Provisions) Act 1982 requires that all persons that carry out tattooing, ear piercing and electrolysis be registered with the local authority. Officers will visit the premises to ensure they comply with the requirements of both the Act and any local Bylaws. Added scope notes in version 2.02 Licence - acupuncturist The Local Government (Miscellaneous Provisions) Act 1982 requires that all persons that carry out acupuncture be registered with the local authority. Officers will visit the premises to ensure they comply with the requirements of both the Act and any local Bylaws. Added scope notes in version 2.02 Licence - second hand goods A registration certificate, issued by the local authority, is required if a person is involved in the business of dealing in second-hand goods. Added scope notes in version 2.02 Licence - credit If a business offers credit or lends money to consumers, or allows customers time to pay for goods and services, it must be licensed with the office of fair trading. Added scope notes in version 2.02 Open and derelict properties Ensuring that long-term empty properties are secure and do not pose any risk to the public. In some circumstances the Council may compulsorily purchase such properties for renovation or demolition. Added scope notes in version 2.02 Export forums The local authority provides information to local exporters who would potentially be interested in participating in regular export networking and information-gathering events. Added scope notes in version 2.02 Fairground Fairground operators require a licence from the Council before an event can take place. Prior to issuing a licence the Council will inspect all rides for safety and check the operator is adequately insured. Added scope notes in version 2.02 Local MPs and MEPs - general information Information about local MPs and MEPs, their roles, how they are elected and where to find out who are your current representatives. Added scope notes in version 2.02 Witness support Support and advice to victims of crime and people who are witnesses to crimes. Added scope notes in version 2.02 Commercial waste - skip services Council owned skips available for hire to local businesses for commercial waste. Skips will be delivered and collected as part of the hire agreement. Added scope notes in version 2.02 Business awards Awards made to local businesses by the Council to disseminate the lessons learned from successful businesses - their skills, achievements and innovations provide valuable inspiration to the business community and help inspire business leaders of the future. Added scope notes in version 2.02 Pollution control - Clean Air Act approval The Clean Air Act, 1993 details regulations such as those which control smoke emissions and the height of chimneys and those relating to the content and composition of motor fuels. The local authority is responsible for ensuring compliance with the requirements of the Act. Added scope notes in version 2.02 Security services Help and advice to businesses who seek assistance to secure their properties and upgrade security. This may include independent security risk assessments, help in conducting security surveys in conjunction with council grant schemes, information to businesses about developing crime problems, crime trends and criminal activity. Added scope notes in version 2.02 Business security grants Grants towards the installation of security systems for local businesses. Funding may be available to cover alarms, closed circuit television, security grills and shutters, security fencing, anti-ram posts, security landscaping etc. Added scope notes in version 2.02 Licence - hairdresser Hairdressers and barbers are required to be registered with the local authority. Following an application an Officer will visit premises to check they meet health and safety guidelines and conform with local Byelaws. Premises will be inspected on a regular basis once registered. Added scope notes in version 2.02 Licence - skip operators Builders’ skips require a permit if they are to be placed on the highway. This is a requirement of the Highways Act 1980. The council has the right to specify conditions relating to the position of highway skips. Added scope notes in version 2.02 Licence - riding establishment In order to provide riding lessons or hire out horses for payment, a licence is required under the Riding Establishments Acts 1964 and 1970. Licenses are issued by the local authority and are subject to a satisfactory vets inspection. The local authority may impose additional conditions before issuing a licence. Added scope notes in version 2.02 Petroleum filling stations The local authority is responsible for ensuring safety at sites where petrol is delivered, stored and dispensed. Added scope notes in version 2.02 Marriage - historical searches Searches of the records in a Registrars Office for details of marriages which took place in the area. Copy certificates can only be obtained from the district in which the marriage was first registered. The minimum information needed to find an entry is the name of the persons and the date and place of the marriage Term name changed from'Marriages historical searches' to 'Marriage - historical searches' and scope notes added in version 2.02 Licence - zoo Under the Zoo Licensing Act 1981 any establishment where wild animals are kept for exhibition to the public otherwise than for the purposes of a circus or a pet shop requires a licence from the local authority. In order to issue the licence the authority will inspect the premises and consult other local agencies such as police, fire, planning authority etc. Licences are usually granted for 4 years. Added scope notes in version 2.02 Advice for young people Integrated advice, guidance and access to personal development opportunities for young people aged between 13 and 19 to help them make a smooth transition to adulthood and working life Added scope notes in version 2.02 Road adoption New roads that have been constructed in accordance with the Council's guidelines are normally adopted by way of an agreement between the developer and the Council under section 38 of the Highways Act 1980. Added scope notes in version 2.02 Countryside management projects Countryside Management Projects care for the countryside through practical action. They rely on the active involvement of local communities - enabling people to play a vital part in looking after their local environment. Countryside Management focuses on nature conservation, access and informal recreation issues. Term name changed from'Management projects' to 'Countryside management projects' and scope notes added in version 2.02 Major emergency incident The Council should have an Emergency Plan in order to deliver services during a major incident which poses a threat to the welfare of the community. It is the role of the council to support the emergency services in the case of a major incident. Officers should be on call 24 hours and coordinate the Councils response during a major incident. Added scope notes in version 2.02 Instrumental provision - assisted purchase scheme The assisted instrument purchase scheme is strictly for pupils attending community schools who receive musical tuition as part of the curriculum. This allows students to purchase new instruments without paying VAT. Added scope notes in version 2.02 School admissions - appeals A pupil may appeal for a place at any community school to which they apply and for which they have been refused a place. The responsibility for appeals rests with the local education authority. Added scope notes in version 2.02 Licence - animal movement This service provides animal movement licensing which controls the movement of a range of animals. The most common animals whose movements have to be licensed are sheep, pigs and cows. Licenses are issued by DEFRA. Added scope notes in version 2.02 Public health - cooling tower notification All premises where cooling towers and evaporative condensers are situated must register with the local authority under The Notification of Cooling Towers and Evaporative Condensers Regulations 1992. Added scope notes in version 2.02 Pollution control - Part B authorisation Inspection and regulation of premises where Part B processes which have the potential to cause air pollution are undertaken. These include activities such as vehicle re-spraying, furniture manufacture and unloading of petrol. Added scope notes in version 2.02 Horticultural standards The local authority should have established standards of horticultural maintenance for local parks and open spaces. This includes grass cutting, shrub/flower beds, sports pitches, weed control etc. Added scope notes in version 2.02 Food and agriculture Ensuring standards are maintained in all aspect of food production and distribution, animal health and agriculture. This may involve inspections, investigation of complaints and enforcement. Added scope notes in version 2.02 Housing allocations - change of tenancy Dealing with requests to change the terms of a tenancy for existing tenants. This covers transfer of tenancies, requests for joint tenancy, succession to tenancy. Added scope notes in version 2.02 Housing allocations - furnished tenancies This scheme provides a specified range of furniture and appliances up to a certain value when a tenant moves into their property. They sign an agreement to pay over a fixed period of time. This is subject to eligibility. Added scope notes in version 2.02 Introductory council tenancies A new tenancy in local authority property does not generally become secure until 12 months after it starts. If at any time before this 12 month period ends the tenant misbehaves the local authority can initiate proceedings to evict the tenant. Term name changed from'Introductory tenancies' to 'Introductory council tenancies' and scope notes added in version 2.02 Private property compulsory acquisition The Council can be granted the power to buy or take rights over private property if it falls within a public or private construction project such as housing regeneration or a redevelopment area / project. Prior to issue of CPOs there should be a consultation and may be a public enquiry. Added scope notes in version 2.02 Private property voluntary acquisition Where private property if falls within a public or private construction project such as housing regeneration or a redevelopment area / project the Council may come to an agreement with the property owner regarding the purchase of the property before considering the issue of a Compulsory Purchase Order. Added scope notes in version 2.02 Homes in multiple occupancy - register The landlord or person having control of or managing homes in multiple occupancy must apply to register the premises with the local authority. Added scope notes in version 2.02 Landlords accreditation scheme A set of standards (or code) relating to the management or physical condition of privately rented accommodation. Landlords who join a scheme and abide by the standards are accredited. Accreditation schemes are voluntary. There is no compulsion for landlords to join, but there may be many advantages. Added scope notes in version 2.02 Health and safety - occupational health services The Council has a legal duty to enforce the Health and Safety at Work etc Act 1974 and related legislation. As part of this duty the Council should ensure that work premises are safe for employees and visitors to them and that accidents are prevented wherever possible. Added scope notes in version 2.02 Assemblies and committees - diary and year book Publication of details of local assemblies and committees and the dates and venues for forthcoming meetings. Added scope notes in version 2.02 Community strategy The Local Government Act introduces a duty for local authorities to develop comprehensive community strategies to promote or improve the social, economic and environmental well-being of their areas and contribute to the achievement of sustainable development in the UK. Added scope notes in version 2.02 Elections - publishing results The local authority should publish the results of all local elections in a variety of formats to make them accessible to all members of the community. Added scope notes in version 2.02 Freedom of Information Act The local authority provides information on the freedom of information act and advises citizens how to request public information an authority may hold. Added scope notes in version 2.02 Parish/Town councils and councillors Councillors help facilitate the provision of local services and facilities and take decisions that form the policy of the local authority. Parish and town local authorities undertake many duties such as street lighting, managing cemeteries and allotments. Added scope notes in version 2.02 Referenda - general information Information on the different referenda which can take place and legal terms under which they may be carried out (in accordance with the Elections and Referendums Act 2000). Added scope notes in version 2.02 Best Value or CPA - performance information The government requires each local authority to collect and publish a range of performance indicators reflecting the services the authority provides. The indicators are verified by an external auditor from the District Audit service. Added scope notes in version 2.02 Fraud investigation The local authority aim to detect and prevent any fraudulent benefit claims, stopping and reducing payment in fraudulent cases and preventing over-payment claims. Added scope notes in version 2.02 Alcohol advisory service This service provides counselling advice and support for people affected by alcohol abuse/dependency. Added scope notes in version 2.02 Advocacy for social services clients Providing access to someone who can advocate on behalf of a social services client to ensure that they receive equal rights by wrting letters, making phone calls, liaising with relevant agencies etc. on the clients behalf. Added scope notes in version 2.02 Civil emergencies - Trauma Support Service Provision of a range of social and psychological support services in the aftermath of a major incident affecting residents or visitors. The council will most probably work closely with voluntary and statutory agencies, so that the services they provide are complementary to those already available. Added scope notes in version 2.02 Drugs advisory service This service offers confidential help and support to people affected by abuse of both illegal drugs and prescribed drugs. Added scope notes in version 2.02 Protection of vulnerable adults The adult protection procedure aims to provide a system that a range of organisations or individuals can use to report and respond to situations where it is suspected, alleged or known that a vulnerable adult has been abused Added scope notes in version 2.02 Alternative providers of care There are number of independent agencies who provide care that the local authority has approved and use depending on the need of the person. Added scope notes in version 2.02 Local attractions Advice and information for visitors on attractions in the local area. This will include descriptions, opening hours, admission prices and how to get there. Added scope notes in version 2.02 Tourist accommodation Information on holiday/business accommodation available in the local area. This includes local hotels, guest houses, bed & breakfast accommodation, holiday cottages etc. There may also be a facility to make bookings in local accommodation - usually through the Tourist Information Centre. Term name changed from'Accommodation' to 'Tourist accommodation' and scope notes added in version 2.02 Educational visits Schools or the LEA may arrange visits by pupils from short trips to local parks or museums to overnight stays in foreign countries. It is essential that all such visits are carried out with the highest regard for the safety and welfare of the pupils taking part in them. Added scope notes in version 2.02 Inclusion - teenage pregnancy Schools and the LEA should provide information and advice aimed at getting more teenage parents into education, training or employment, to reduce the risk of long term social exclusion. Added scope notes in version 2.02 Inclusion - gypsies or travellers The traveller service has teachers and home or school support staff who can help with attendance issues and supporting gypsy or traveller children whilst they are in schools. Term name changed from'Inclusion - gypsies/travellers' to 'Inclusion - gypsies or travellers' and scope notes added in version 2.02 Licence - water sports A person wishing to offer water sport activities to young people under the age of 18 years and who intend to operate these activities in a commercial manner must obtain a licence by the local authority. Added scope notes in version 2.02 Licence - pleasure boats Processing applications and issuing of licences to a person wishing to be in charge of a pleasure boat or vessel for the purpose of letting it out for hire to members of the public or to be used for carrying passengers for hire. Added scope notes in version 2.02 Licence - self drive boats Any person wishing to use a boat or other craft in British rivers and canals are required to register, or obtain a British waterways licence, or pay a toll. The registration certificate expires usually on 31 December each year and requires renewal. Renewal reminders are sent out each year during December this may differ from borough to borough) Added scope notes in version 2.02 Licence - boatman Any person wishing to become a boatman must obtain a license. Boatman refers to a person or operators who wish to hire out boats or crafts. There are two types of licence that can be obtained, restricted, which applies only to persons on the shore or pier or a full boatmans licence, which applies to persons who assist in the charge and navigation of pleasure boats, craft or vessels to be let for hire or be used for carrying passengers for hire. Added scope notes in version 2.02 Licence - street café Processing of applications and issuing of licences to use a portion of a public street road or place for the sale of food and drink and for the placing of tables chairs and other furniture outside a restaurant. Term name changed from'Licence - street café' to 'Licence - street café' and scope notes added in version 2.02 Licence - caravan site The local authority processes applications for licences for caravan sites or mobile home parks and inspects sites to ensure that all required legislation and good practice is adhered to. Added scope notes in version 2.02 Licence - highway projection A local authority is responsible for processing applications for licences are required for any display or temporary construction which may protrude or project over a public highway. Added scope notes in version 2.02 Countryside conservation The countryside conservation service provides advice on the protection and enhancement both the local rural environment and wildlife. Grants may also be provided to develop areas of the countryside for public use and education. Term name changed from'Conservation' to 'Countryside conservation' and scope notes added in version 2.02 Farm management The local authority may own farms and smallholdings and manage these on behalf of the community. Councils may also offer advice on help on all aspects of conservation and farming, including production of grant applications to local residents. Added scope notes in version 2.02 Rural development The authority should have a published plan for the ongoing development of their rural communities. The plan should take account of the needs of the local community blanaced with conservation, economic regeneration and environmental considerations. Added scope notes in version 2.02 Forest and woodland management Advice and information on trees, woodland and tree-related issues to local organisations and the public. Where woodland/forests are on council owned land the local authority has a responsibility to maintain them in a way which is beneficial to the local environment and ensures public safety. Added scope notes in version 2.02 Ranger services The countryside ranger service manages the countryside sites. The rangers carry out practical conservation work and environmental education in addition to organising events and activities. Added scope notes in version 2.02 Countryside volunteers This is a voluntarily service available to anyone who would like to take an active part in looking after the countryside. Added scope notes in version 2.02 Residential study centres Educational Study Centres or Field Centres which provide courses for schools and/or members of the public on topics related to the local environment, countryside and wildlife. Some Study Centres may provide residential accommodation for the duration of a course. Added scope notes in version 2.02 Health and safety at work - advice and training The local authority is responsible for carrying out routine inspection of commercial premises to ensure health and safety practices at work and also provide basic health and safety training courses. Added scope notes in version 2.02 Health and safety at work - investigation Investigation of reports of accidents at work to ensure that the workplace is safe and that employers are not contravening health and safety regulations. Added scope notes in version 2.02 Land reclamation Promoting the reclamation or improvement of derelict, neglected or unsightly land utilising grants. The Council's role is to facilitate reclamation projects as they are often central to the regeneration of the economy. The Council selects, determines the priorities, and provides finance at an appropriate level for these projects. The Council is responsible for the implementation of its reclamation schemes. Added scope notes in version 2.02 Village halls (advice, grants etc.) The Council may provide grants for improvements to village halls and other local facilities subject to local terms and conditions. Added scope notes in version 2.02 Beach patrol This service generally operates during the hours of popular use of a beach. Its purpose is primarily to ensure the safety of beach users and to prevent anti-social behaviour which disturbs other beach users. Added scope notes in version 2.02 Boat and trailer parking The local port/harbour authority may provide boat/trailer parking for rent daily, overnight or for longer periods. This may also apply to inland lakes/reservoirs where sailing is available. Term name changed from'Boat & trailer parking' to 'Boat and trailer parking' and scope notes added in version 2.02 Boat moorings Provision of permanent and/or temporary boat moorings for boat owners. Moorings will be subject to charge and may be subject to restrictions (time, vessel size etc.). All boat owners are required to have a permanent mooring for their vessel. Added scope notes in version 2.02 Cranage Port and harbour authorities where cargo is handled provide mobile cranes for the loading/unloading of cargo. They also provide equipment for handling of cargo once unloaded such as fork lift trucks etc. Added scope notes in version 2.02 Events (marine) Provision of information and advice on events which may be ongoing or planned on waterways, in port/harbour areas or in coastal locations within the authority area. Added scope notes in version 2.02 Fork lift hire Fork lift trucks are provided for hire by port/harbour authorities for the use of loading/unloading and handling cargo. Added scope notes in version 2.02 Launching and recovery facilities Port and harbour authorities and local authorities with coastline or inland waterways provide slipways which may be used for the launch and recovery of trailed boats. Term name changed from'Launching & recovery facilities' to 'Launching and recovery facilities' and scope notes added in version 2.02 Personal watercraft registration Personal watercraft users must register their craft with the local authority in order to use its beaches or launches to launch their craft. Users will generally need to prove their competence in order to obtain a permit. Added scope notes in version 2.02 Pilotage (harbours) Certain vessels usually dependent upon size or cargo require to be escorted into/out of harbour by a pilot. The port authority will provide pilotage both where it is required and upon request (with sufficient notice) for other vessels. Term name changed from'Pilotage' to 'Pilotage (harbours)' and scope notes added in version 2.02 Port information Information about port facilities within the local area. Port facilities are usually operated by the local port authority but information and some services may be jointly provided with the local authority in whose are the port is situated. Added scope notes in version 2.02 Storage lockers Provision of storage lockers for rent to leisure or commercial boat users at some of the ports or harbours. Added scope notes in version 2.02 Towing for marine and waterway vessels Towage by tugs is controlled by the port authority. Vessels which wish to operate as ship towage tugs are required to be licensed by the port authority having undergone the appropriate fitness inspection. Term name changed from'Towing' to 'Towing for marine and waterway vessels ' and scope notes added in version 2.02 Waiting lists Waiting lists for people requiring moorings. Waiting periods vary considerably depending on the size and type of boat to be accommodated. Added scope notes in version 2.02 Waste reception / disposal Provision of waste reception facilities for all port users including pleasure boats, private yachts/boats and houseboats Added scope notes in version 2.02 Weather data Port authorities provide access to current tidal and weather information for shipping within the local area and in national (sometimes international) waters. Added scope notes in version 2.02 Winter storage (marine and waterway) Winter storage facilities for boats and other watercraft can be offered by the local authority (or port authority). The authority processes applications for winter storage and maintains records of stored vessels. Term name changed from'Winter storage' to 'Winter storage (marine and waterway)' and scope notes added in version 2.02 Importation of animals In order to ensure that animal diseases are not imported into Great Britain Defra enforces a system of controls which rely primarily on imported animals being accompanied by health certification and being subject to post-import veterinary inspection. Implementation of import regulations is the responsibility of the port authority into which the animals are imported. Added scope notes in version 2.02 Notification of vessel or aircraft ETA Information on arrivals and departures at airports or ports within the local authority area. This is most often the repsonsibility of the port or airport operator (which can be the local authority). Term name changed from'Notification of vessel/aircraft ETA' to 'Notification of vessel or aircraft ETA' and scope notes added in version 2.02 Application for new (docking) beds Works which are proposed at sea or elsewhere in tidal waters, particularly where they would involve operations on the inter-tidal area or that span the high tide mark, may be subject to a range of statutory controls. Consents are the responsibility of the Marine Consents and Environment Unit. Term name changed from'Application for new beds' to 'Application for new (docking) beds' and scope notes added in version 2.02 Notification of consignment to be imported When importing goods an application detailing the nature of the goods, value and unloading, storage etc. must be completed. The port authority into which the goods are to be imported is responsible for ensuring that the application has been made and that all import regulations are complied with. Added scope notes in version 2.02 PH control exercised The local authority has a responsibility to monitor the quality of water in rivers, lakes, estuaries, coastal waters and groundwater. This includes issues such as sewage treatment and disposal, bathing waters, dangerous substances, nitrates from agricultural sources, and economic instruments for water pollution. Added scope notes in version 2.02 Detention and further action Port authorities have the power to detain individuals who do not comply with local, national or international regulations relating to shipping, importing of goods etc. and to proceed with further action where appropriate. Added scope notes in version 2.02 Launch service Provision of facilities to launch boats or other watercraft into waterways controlled by the local authority. Added scope notes in version 2.02 Lifebelts A local authority is required to provide and maintain lifebelts next to rivers and waterways in the area. Added scope notes in version 2.02 Houseboats Advice and regulation concerning the use and mooring of houseboats that are located in waters maintained by the local authority. Added scope notes in version 2.02 Reservoir management Where reservoirs exist within the local authority area the council (often jointly with the Environment Agency or the local water authority) is responsible for the maintenance of the reservoir and the surrounding land and the management of reservoir use for recreation. The En Added scope notes in version 2.02 Markets (general information,locations, times etc.) Information on the locations, opening times and facilities of permanent or temporary markets within the local authority area. Also includes information for prospective and existring stallholders. Term name changed from'General information (locations, times etc.)' to 'Markets (general information,locations, times etc.)' and scope notes added in version 2.02 Road safety - driver training Driver education programmes that are available to both recreational and professional drivers. Added scope notes in version 2.02 Road safety - speed checks Speed calming safety cameras are designed to detect and prevent speed limit offences and provide evidence for a fixed penalty notice. Added scope notes in version 2.02 Abnormal loads A hauler who intend to move an abnormal load such as gross weight exceeding 40 tonnes or more must notify and gain consent from the police or the local authority.. Added scope notes in version 2.02 Taxi ranks Provision of designated taxi ranks at key areas within the authority boundaries. Taxi ranks should be sited so that passengers board or alight from the taxi onto the footway on the nearside of the vehicle. Added scope notes in version 2.02 Advice to consumers Providing consumers with information and advice on minimum standards of buying and selling of goods and services. Added scope notes in version 2.02 Animal health and welfare Enforcement of all animal health and welfare legislation designed to protect both domesticated and wild animals. Added scope notes in version 2.02 Fair trading The aim of fair trading is to ensure truthfulness of trade and prevent consumers being misled during contractual negotiations for goods and services. This legislation covers a wide area of consumer protection law . Added scope notes in version 2.02 Nurses agencies registration The national care standards commission issues a licence for a person wishing to run a nurses agency. Added scope notes in version 2.02 Food labelling and composition A local authority trading standards department will provide information on general labelling of pre-packed food. They will ensure that any legislation on food labelling is complied with by manufacturers and suppliers. Added scope notes in version 2.02 Major accident hazards Planning for civil emergencies to ensure the efficient and speedy management of the response to these incidents between all the possible agencies; the Police, Fire Brigade, Ambulance Service, the Council, utilities providers and voluntary agencies. Added scope notes in version 2.02 Emergency plans for flooding Providing advice and information on what to do in the event of a flood. The council may also provide equipment such as sandbags and engineering advice to help residents/businesses in the event of flooding. Term name changed from'Flooding' to 'Emergency plans for flooding' and scope notes added in version 2.02 Pipelines (emergency plans) The local fire authority working with other agencies should have procedures to investigate reports of any accidents or emergencies involving gas pipelines which run through their area. Term name changed from'Pipelines' to 'Pipelines (emergency plans)' and scope notes added in version 2.02 Radiation Radioactive materials that are stored, used and transported are the subject of stringent legislative controls. The local fire authority should have plans that cover known sources and any sources in transit. The local fire authority may also have personnel who are specifically trained to deal with radiation incidents. Added scope notes in version 2.02 Explosives licence Explosives must not be stored unless the premises are registered with the local authority. Premises can only be registered on the application of the occupier. Where different premises adjoin each other and are occupied together they are deemed to be one set of premises and cannot be separately registered. Added scope notes in version 2.02 Entertainments licensing A public entertainment licence is issued by the local authority for all buildings at which entertainment is provided to the public. The licence will only be issued subject to a satisfactory inspection to assess fire safety and emergency procedures. Added scope notes in version 2.02 HAZCHEM information Attending incidents involving hazardous chemicals to protect life and mitigate the effects on the environment. Providing advice and information on hazardous chemicals and emergency procedures to deal with them. Added scope notes in version 2.02 Fireworks registration Retailers must register with or obtain a licence from their local authority before storing fireworks. The local authority is repsonsible for processing applications, inspections of premises where appropriate and issuing of a licence or permit to store fireworks. Added scope notes in version 2.02 Arson reduction Advice on measures which can be taken by businesses and residents to reduce the likelihood of arson on their premises. Added scope notes in version 2.02 Automatic fire alarms The local fire authority can provide advice to residents and business on the installation of automatic fire alarms and on the testing of such alarm systems following installation or any building/redecoration work undertaken in the alarmed area. Added scope notes in version 2.02 Community fire safety The local fire authority will help residents and businesses minimise the risk of fire in their homes or place of work by providing advice on fire prevention and protection. Added scope notes in version 2.02 Enforcement - residential Businesses that provide residential services are required to comply with specific fire safety duties, which may include notifications to or consultation with the local authority. Added scope notes in version 2.02 Enforcement - non-residential The local authority has responsibility for the supervision and enforcement of fire regulations. They visit workplaces to ensure that the owners adopt the fire risk assessment and emergency plans. Added scope notes in version 2.02 Fire certificates - factories A fire certificate is required for any premises used as factory where there are more than 20 people employed (in one or more buildings) at any one time or more than 10 people employed other than on the ground floor of the building. The local fire authority is repsonsible for processing applications, inspecting premises and issiung certificates. Added scope notes in version 2.02 Fire certificates - offices A fire certificate is required for any office premises where there are more than 20 people employed (in one or more buildings) at any one time or more than 10 people employed other than on the ground floor of the building. The local fire authority is repsonsible for processing applications, inspecting premises and issiung certificates. Added scope notes in version 2.02 Fire certificates - shops A fire certificate is required for any retail premises where there are more than 20 people employed (in one or more buildings) at any one time or more than 10 people employed other than on the ground floor of the building. The local fire authority is repsonsible for processing applications, inspecting premises and issiung certificates. Added scope notes in version 2.02 Fire certificates - hotels/boarding houses A fire certificate is required for any premises used as a hotel or boarding house where there is accommodation for more than 6 people. The local fire authority is repsonsible for inspecting premises and issuing the certificate. Added scope notes in version 2.02 Fire warden/commercial training Fire safety training for employees is a legal requirement under fire legislation. The local fire brigade run courses for fire wardens and marshalls on fire prevention, fire safety, use of breathing apparatus and for managers who are responsible for determining fire safety procedures. Added scope notes in version 2.02 Petroleum licensing The local fire authority is responsible for ensuring safety at sites where petrol is delivered, stored and dispensed. Any premises where petroleum products are stored must have a licence issued by the local fire authority. Added scope notes in version 2.02 Health and safety - construction regulations The construction of domestic, commercial and industrial buildings are bound by fire safety requirements including safe means of escape, internal/external stability, accessibility for fire equipment, containment of smoke/fire. The local fire service inspect premises to ensure compliance with all legislation. Term name changed from'Health & safety - construction regulations' to 'Health and safety - construction regulations' and scope notes added in version 2.02 Schools (fire safety) The Community Fire Safety Department is responsible for educating children in schools on fire safety and ensure that schools are trained in evacuation procedures and carry out fire evacuation drills. Term name changed from'Schools' to 'Schools (fire safety)' and scope notes added in version 2.02 Workplace regulations The local fire authority provides advice to employers on current fire regulations, fire prevention and safety in the workplace. Added scope notes in version 2.02 Railway regulations A fire certificate is required for any railway premises where there are more than 20 people employed (in one or more buildings) at any one time or more than 10 people employed other than on the ground floor of the building. The local fire authority is repsonsible for processing applications, inspecting premises and issiung certificates. Added scope notes in version 2.02 Attending fires The fire services directs emergency calls to the emergency call handling centre which routes all calls for an area to fire control. Control will confirm with the address of the incident and help will be despatched immediately. Added scope notes in version 2.02 After care for victims Providing advice and support to residents or businesses who have suffered damage to their property following a fire, flood or similar incident. This may include advice on ventilation, drying out, cleaning, insurance matters etc. Term name changed from'After care' to 'After care for victims' and scope notes added in version 2.02 Special services In addition to attending fires the fire service may deal witha range of incidents including; road traffic accidents, trapped people, trapped animals, floods, and chemical spills. The fire authority could charge for calls relating to special services although they may be provided free of charge where there could be a risk to the public or to the environment. Added scope notes in version 2.02 Hydrants maintenance The local fire authority have a responsibility to check water hydrants in their station area on an annual basis for defects and to ensure that they are serviceable and ready for use in the event of a fire. Added scope notes in version 2.02 Securing premises after incidents The local fire authority are responsible for securing premises after they have been damaged by fire to an extent which could either prove a danger to the public or leave the premises and contents accessible (i.e. unlocked). Added scope notes in version 2.02 Property valuations Information and avice on property valuation for local business and on local chartered surveyors who may be available to carry out a valuation. Term name changed from'Valuations' to 'Property valuations' and scope notes added in version 2.02 Estates management The Council provides an estates management service for land and property in the area. Services provided include sales, lettings, acquisitions, property management, asset valuations, insurance valuations, professional property advice. Added scope notes in version 2.02 Media and publicity protocols In 2001, the national Code of Recommended Practice on Local Authority Publicity was amended to include changes in council constitutions introduced by the Local Government Act 2000. These amendments were approved by Parliament and a new Code has been issued. Local authorities are required to 'have regard to the provisions' of this Code in the way they approach communication. Added scope notes in version 2.02 Regeneration projects The purpose of regeneration is to improve the social, economic and environmental wellbeing of our local communities. Regeneration programmes are groups of projects, which work together to make this happen. Examples of these might be a programme to help new businesses get started across the borough or programme to reduce crime on a housing estate. Added scope notes in version 2.02 European Resource Procurement - European funding This funding scheme offers four European structural funds each used to promote the economic and social development of the regions perceived to be in need of assistance. Added scope notes in version 2.02 Independent funerals Advice and information on how to organise a funeral without the use of a funeral director. Added scope notes in version 2.02 Data Protection Act This legislation is designed to cover the collecting, storing, processing and distribution of personal data. It gives rights to individuals about whom information is recorded. The local authority is responsible for ensuring that they comply with the ter Added scope notes in version 2.02 Sale of sundry items and publications The Council may provide goods and publications relevant to the local area for sale to the public. This may include such items as local maps, photographs, cards, locally made items etc. Items are often sold in local Tourist offices. Added scope notes in version 2.02 Tenders The local authority may provide a list of contracts for work to be undertaken on behalf of the local authority that are currently available for tender, or are coming up for tender. Added scope notes in version 2.02 Contract management Management of contracts for goods or services provided by suppliers to the council. Added scope notes in version 2.02 Procurement policy The procurement process spans the whole cycle from identification of needs, through to the end of a services contract or the end of the useful life of an asset. Added scope notes in version 2.02 Support groups for children, young people and families Information and advice about organisations in the local area who may be able to provide support to children and their families. Term name changed from'Support groups' to 'Support groups for children, young people and families' and scope notes added in version 2.02 Tax relief and benefits when hospitalised A person claiming benefits who is admitted to hospital must notify the local authority that deals with their claims for housing and council tax benefit. Term name changed from'Benefits and bills' to 'Tax relief and benefits when hospitalised' and scope notes added in version 2.02 Help leaving hospital A person claiming benefits who has been admitted to hospital may be entitled to receive additional financial help or specialist services on their return home from hospital. Added scope notes in version 2.02 Supervision orders A Supervision Order is a sentence for a young offender which is organised by a supervising officer according to standards required by the Home Office. The order may be for a period of up to 3 years. The purpose of supervision is to help the offender to do what is necessary to stop offending and to protect the public from harm. Added scope notes in version 2.02 Probation orders on young offenders Now known as a 'Community Rehabilitation Order'. These orders may last between 3 months and 3 years. The young person is required to see a Youth Offending Team worker at set intervals during the term of the order (this may become less frequent if good progress is made). Specified activities may be attached to this order to address particular factors in the young person's life. Term name changed from'Probation orders' to 'Probation orders on young offenders' and scope notes added in version 2.02 Referral orders Referral orders are given to aged 10 to 17 year olds pleading guilty and being convicted for the first time in court. Added scope notes in version 2.02 Preventative services (young children) The aim of pre-crime prevention scheme is identifying children and young people who are at high risk of offending and helping them to avoid entering the youth justice system. Term name changed from'Preventative services' to 'Preventative services (young children)' and scope notes added in version 2.02 General arts information (inc. location, events) Provision of information and advice on local arts organisations, exhibitions and events. Added scope notes in version 2.02 Commercial activities (arts) Sale of prints, pictures, books etc. in galleries and arts centres run by the local authority. Term name changed from'Commercial activities' to 'Commercial activities (arts)' and scope notes added in version 2.02 Educational support for looked after children A local authority monitors the educational progress of all children in its care and offers advice and support to both children and carers. Where required any special needs will be considered when making educational arrangements for looked after children. Added scope notes in version 2.02 Sites and ancient monuments Maintenance and preservation of sites of historical or cultural interest and ancient monuments within the local authority area. In many cases this may be undertaken jointly or wholly by third party organisations (English heritage, National Trust etc.) or Added scope notes in version 2.02 Licence - sports ground Any sports ground with a capacity of more than 10,000 spectators must be certified by the Local Authority. This certificate is issued after inspections to ensure that the ground meets safety criteria laid down by the government. There is also an input by the Police, Fire and Ambulance Services. The local authority will advertise the application to invite any objections or comments from residents or potential spectators. Added scope notes in version 2.02 Licence - weighbridge operator Operators of public weighing equipment must hold a certificate of competence from a Chief Trading Standards Officer. Applicants will be expected to show that they can operate the weighbridge safely and correctly and complete all necessary paperwork satisfactorily. Added scope notes in version 2.02 Licence - track betting A licence is required by anyone carrying on bookmaking on any betting track. This extends to any premises on which races, of any description, athletic sports or other sporting events take place. Added scope notes in version 2.02 Food business - health promotion The local authority provides advice and information to food businesses in the local area to ensure that all food supplied is wholesome and produced in a clean, hygienic manner Added scope notes in version 2.02 Environmental health training To develop a career in Environmental Health you need to undertake an accredited course that is recognised by the Environmental Health Officers Registration Board, together with a 48 week work experience placement. Local authorities may run appropriate courses and offer placements to students. Added scope notes in version 2.02 Rabies protection All rabies susceptible animals entering the UK are required to spend six months in quarantine, unless arriving under and complying with all the conditions of the Pet Travel Scheme (PETS). The port authority is responsible for ensuring that such animals are taken directly into quarantine on arrival. Added scope notes in version 2.02 Coastal protection Review and maintenance of coastal protection (sea walls etc.) within the local authority area. Added scope notes in version 2.02 War memorials Cleaning and maintenance of war memorials situated within the local authority boundary. In some cases this may be undertaken by church or other local organisations rather than the local authority. Added scope notes in version 2.02 Hazardous waste collection Collection of waste which is of a hazardous nature and cannot be disposed of through regular household or business waste collections. This service is generally available free of charge to residents but the local authority may charge for commercial collection. Added scope notes in version 2.02 Recycling -general information A council may provide local citizens and businesses with general information about waste, recycling, greener alternatives, how to reduce waste and provide access and information about other organisations who may provide associated services (reducing junk mail, furniture reselling etc.) Added scope notes in version 2.02 Citizenship ceremonies Citizenship ceremonies should be provided for local citizens who have had their application for British citizenship accepted. Added scope notes in version 2.02 Internet service standards The local authority is expected to provide information via it's web site in a way which is accessible to all citizens and to advise citizens of the steps it has taken to meet the required government standards on acessibility Added scope notes in version 2.02 Assisted refuse collection An assisted refuse collection service provided to residents who, through illness or infirmity, are unable to put out their refuse and do not have anyone else to assist them. Planning consultations The involvement of the public in the planning process. When planning applications are submitted there is a comprehensive system in place which ensures that proposals are publicised in order to invite comments from the local community. Local Development Framework The Planning and Compulsory Purchase Act 2004 introduced a new type of plan called a Local Development Framework. This is made up of a series of documents called Local Development Documents (LDDs). LDDs will provide the planning framework for the consideration of planning applications by the Borough Council. They replace the previous system of plan making, which comprised Local Plans and Structure Plans. Financial assistance to housing associations Councils may provide funding to Housing Associations to provide new affordable and/or supported housing in their area Mortgages Local authorities may provide financial assistance (in the form of a mortgage or secured loan) to existing or prospective homeowners to enable them to carry out improvements and repairs on their property. Household waste - clinical waste Collection and disposal of clinical waste as identified in by central government in Safe Disposal of Clinical Waste (Health Services Advisory Committee 1999). This includes items such as surgical waste, used syringes, drugs and pharmeceuticals. Licence - liquor The Licensing Act 2003 amalgamates six existing licensing regimes covering the sale and supply of alcohol, the provision of regulated entertainment, the provision of late night refreshment and replaces them with a single system of premises licences. Existing licensee's already holding justices licences granted by the magistrates court and/or public entertainment, theatre, cinema, and night café licences granted by thelocal authority will be able to apply to the council to transfer those licences into the new regime being introduced by the Licensing Act 2003. Equalities "The LA is responsible for ensuring that equality and diversity is considered at all times both in employment policy and in the provision of services. Every authority should assess, and consult on, the impact of policy in relation to equality and diversity within their community " Countryside local access forum Section 94 of the Countryside and Rights of Way Act 2000 requires all Highway and National Park Authorities to establish a body known as a Local Access Forum. The Forum is used to advise the County Council and others on improving access to the countryside. CRB vetting of contract/supplier staff The CRB has access to personal records held by the Police, the Department of Health, and the Department for Education and Skills ensuring the best possible scrutiny of applicants. Broadband Project to make broadband internet services available countywide at an affordable price to businesses. Library special needs Libraries may provide a range of services to meet the requirements of those with special needs. These may include talking books, Braille resources, large print, home library service , accessible computers etc. Licence - motor salvage operator Any person who carries on a business that involves the recovery of salvageable parts from motor vehicles and the subsequent sale or disposal for scrap of the remainder of the vehicle, or the purchase of 'written off' vehicles for repair or resale, or other related activities needs to register with their local authority. Consultation overview All councils are expected to consult on specific areas of their service delivery. This allows service users and other interested parties to have to opportunities to be involved in planning, prioritising and monitoring of services. It also gives customers an opportunity to see all consultation activity, both cuttent and in the past, and a mechanism for customers to research satisfaction with service delivery, opinions about specific projects and looks at lifestyle profiles which helps us design better local services. Social housing policy The needs, resources, options and priorities for housing in the borough MOT testing A council may provide MOT testing of vehicles where council garages have been accredited to perform tests on vehicles for local citizens and businesses in addition to council vehicles. Community safety The crime and disorder reduction strategy which addresses key priorities in relation to crime and disorder, it also provides information about priorities and initiatives. Reporting tends to be done locally and the partnerships aggregate and anonymise data to support decision making. Community grants Providing financial assistance to the voluntary and community sector. Naming ceremonies A Naming ceremony is a formal and dignified non-religious ceremony to celebrate the birth of a child or to welcome an adopted child or stepchild into a new family. The child or children can be of any age. Naming ceremonies have no legal status. ceremonies can ususally be arranged at a Register Office or other approved venues. Marriage renewal These ceremonies give married couples the opportunities to renew their marriage vows and to celebrate their married years together. Every ceremony will be unique and special people in the couples lives can be invited to take part in the ceremony. Ceremonies are secular and do not contain religious references. They are not restricted to the couples area of residence. The ceremony has no legal status and the couples marriage certificate must be shown before a ceremony can be booked. Civil funerals A civil funeral is a celebration reflecting the wishes of the deceased and their family. It is a personal and dignified tribute created by a professional celebrant who works closely with the family or executor and funeral director. The celebrant will aim to create a highly personal ceremony with the help of family and/or friends - recounting the person's experiences, attributes and qualities using music, poetry, readings and personal anecdotes. The civil funeral may be held anywhere except religious buildings and churches. The ceremony is appropriate for cremation or burial in a non-religious burial ground. Civil partnerships The Civil Partnership Act 2004 comes into force on 5 December 2005. This will enable same-sex couples to obtain legal recognition of their relationship. Couples who form a civil partnership will have a new legal status, that of ‘civil partner’. In order to form a civil partnership you must first give notice. You can give notice of your intention to form a civil partnership from 5 December 2005 and the earliest a civil partnership can be formed is 21 December 2005. A civil partnership can be formed in England and Wales at a register office or an approved premise. Municipal waste strategy The UK is bound by the EC Landfill Directive (99/31/EC) which sets mandatory targets for the reduction of biodegradable municipal waste sent to landfill. To help meet these requirements the government has established national targets for recovery of municipal waste and recycling/composting household waste. All authorities in England have been set Statutory Performance Standards for recycling and composting household waste. Common Assessment Framework The Common Assessment Framework (CAF) for Children and Young People is a key part of the strategy to shift the focus from dealing with the consequences of difficulties in children's lives to preventing things from going wrong in the first place. It is a nationally standardised approach to conducting an assessment of the needs of a child or young person and deciding how those needs should be met. Environmental information regulations The EIR are legally enforceable regulations that govern the public's right to access environmental information held by public authorities including local authorities. Environmental information covered by the regulations includes the state of the air, atmosphere, water, soil, land, landscape, as well as factors affecting the above elements such as substances, energy, noise, radiation or waste, emissions, discharges into the environment Energy efficiency assessment The SAP is the Government's recommended system for energy rating of dwellings. The Standard Assessment Procedure is used for calculating the SAP rating, on a scale from 1 to 120, based on the annual energy costs for space and water heating and also for calculating the Carbon Index, on a scale of 0.0 to 10.0, based on the annual CO2 emissions associated with space and water heating. The SAP rating is used to fulfil requirements of the Building Regulations to notify and display an energy rating in new dwellings.