UK IPSV Board convened by the e-Government Unit 2006-04-03 2005-11-07 2006-04-03 2006-05-23 Terms list of the Integrated Public Service Vocabulary Internal Vocabulary Subset eng Porism Limited, SW9 8BJ info@porism.com http://www.esd.org.uk/standards/ipsv_internalvocabulary/ipsvinternalvocabulary.xml http://www.esd.org.uk/standards/ipsv_internalvocabulary/2.00/ipsvinternalvocabulary.xml Version 2.00 Information management Controlled vocabularies Information management Environmental monitoring Environmental protection Air quality monitoring Environmental monitoring Air pollution Pollution Effluents Pollution Toxic waste spillage Pollution Property (land) Land and premises Effluent treatment Waste management Toxic substances Hazardous substances Poisons Toxic substances Trading standards Standards and specifications Auditing Free speech Civil and human rights Labour market Economics and finance Unemployment and jobseeking Unemployment statistics Labour market Employment statistics Labour market Skill shortages (labour market) Labour market Inward investment Investment Outward investment Investment Rates (local tax for businesses) Business rates Local elections Democracy and elections General elections Democracy and elections Parish councils Councils District councils Councils Town councils Councils County councils Councils Mayors Local government Local government structure Maladministration Public administration Equal opportunities and diversity Compliments and complaints (council) Complaints procedure (local government) Performance management Ombudsmen Whistleblowing Delays (public services) Maladministration Complaints (public services) Maladministration Incompetence (public services) Maladministration Negligence (public services) Maladministration Misinformation (public services) Maladministration Misdirection (public services) Maladministration Ombudsmen Public bodies Compliments and complaints (council) Maladministration Commissions (public bodies) Public bodies Higher education Further and higher education A-levels and courses Studies and qualifications (post-16) S-levels Studies and qualifications (post-16) SVQs and courses Studies and qualifications (post-16) Scottish vocational qualifications (SVQs) SVQs and courses Learning difficulties Learning disabilities Allowances (welfare benefits) Benefits Drug abuse Drugs use and abuse Drug addiction Drugs use and abuse Recreational drug use Drugs use and abuse Addiction (drugs) Drugs use and abuse Addiction (smoking) Smoking Addiction (alcohol) Alcohol use and abuse Asbestos Hazardous substances Hygiene Safety Cleaning and caretaking Cleaning (hygiene) Hygiene Washing (hygiene) Hygiene Disinfection (hygiene) Hygiene Child care Care Childcare Child care Nanny services Child care Access for disabled people Disability Social welfare services Care Employers' responsibilities Employment relations Industrial diseases Health and safety at work Careers and career development Employment, jobs and careers Personal development Work experience Education and skills Training needs Job promotion Careers advice Advice on available career paths, the qualifications and other attributes recommended for particular careers Careers and career development Conflict (industrial relations) Employment relations Conflict (civil emergency) Civil emergencies Television Information and communication technology Media and the press CCTV surveillance Communication channels Holidays from work Leave Occupational pensions Pensions Stakeholder pensions Personal pensions Claiming benefits Benefits Management (public sector) Public administration Human rights Civil and human rights Civil law Law Criminal law Law International law Law Confidentiality (data security) Data security Confidentiality (personal data) Privacy and data protection Capital investment Investment National economy (UK) UK economy Religious discrimination Discrimination between individuals on religious grounds, in the context of selection for education, employment or promotion. Equal opportunities and diversity Job seeking Unemployment and jobseeking Diseases (occupational) Health and safety at work Employment conditions Employment terms and conditions Conduct at work Staff conduct Termination of employment Previously a non-preferred term for 'Dismissal and redundancy', which has been split into two as of Version 2 Human resource management Employment, jobs and careers Staff suspension Dismissal Previously there was just one preferred term 'Dismissal and redundancy', but this has now been split into its separate components, which each have preferred terms Termination of employment Severance pay Capability procedures Leave from work Leave Maternity leave Previously non-preferred; promoted to preferred term in Version 2 Maternity rights Leave Sick leave Previously non-preferred; promoted to preferred term in Version 2 Leave Sickness monitoring Incapacity Absence from work Attendance management Working week Hours of work Unsocial hours of work Hours of work Shiftwork Previously non-preferred; promoted to preferred term in Version 2 Employment terms and conditions Hours of work Retirement terms Retirement Redundancy Prior to Version 2, the broader term was named 'Dismissal and redundancy' Termination of employment Severance pay Downsizing Redeployment Outplacement Physically disabled people Physical disability Mentally disabled people Learning disabilities Public funding Includes any kind of financial support or contract from central, European, regional and local government sources, available to the voluntary sector and community groups, as well as to businesses and individuals; also the funding of public sector projects and initiatives from any source. Public finance Public private partnerships Grants Public funding Government grants Public funding Government loans Public funding Subsidies from government Subsidies Funding (public sector) Public funding Compensation by the government Compensation ICT (information and communication technology) Information and communication technology Information technology Information and communication technology Property security Security of property Working family tax credit Tax credits WFTC (Working family tax credit) Tax credits Disabled persons tax credit Tax credits DPTC (Disabled persons tax credit) Tax credits Degrees and courses Studies and qualifications (post-16) Diplomas and courses Studies and qualifications (post-16) Best value The duty of continuous improvement for local authorities as set by the Local Government Act 1999, concerning efficiency, effectiveness and economy of services to the public Performance management Performance indicators Council performance Performance (public sector bodies) Performance management Illnesses Diseases, disorders, medical and other conditions adverse to the health of humans. For diseases of animals, use 'Animal health'. For diseases of plants, use 'Plant health'. Health Incapacity Sick building syndrome Loans from government Public funding Learning-disabled people Learning disabilities Alcoholism Alcohol use and abuse Finance Economics and finance Finance (public sector) Public finance Finance (personal) Personal finance EMU (European Monetary Union) Euro and EMU FOI (Freedom of Information) Freedom of information Hazards (occupational) Health and safety at work Labelling (hazardous substances) Hazardous substances Share dealing Capital and financial markets Studies and qualifications (post-16) Further and higher education Apprenticeships GNVQs and courses NVQs and courses National vocational qualifications (NVQs) NVQs and courses NVQs and courses Studies and qualifications (post-16) Education and skills Careers and career development Equal opportunities and diversity Libraries Access to public services Public services Accidents (public) Civil emergencies Civil emergencies Includes public emergencies such as widespread forest fires or rail disasters, as well as riots and civil unrest Emergencies National security Flooding Accidents at work Health and safety at work Compensation Health and safety at work Employment, jobs and careers Hazardous substances Safety Working conditions and environment Staff welfare Health Acquisitions (business) Company acquisitions Action teams for jobs Unemployment and jobseeking Unemployment and jobseeking Employment, jobs and careers Labour market Recruitment Administration (business) Business management Business management Applicable to public, private and voluntary organisations Public administration Management skills Managers Administration (public) Public administration Public administration Government, politics and public administration Council procedures Civil Service Care Health, well-being and care Translation Interpreting Benefits Media and the press Information and communication Media relations Publicity Privacy and data protection Interviews Communication channels Affirmative action (equal opportunities) Equal opportunities and diversity Equal opportunities and diversity Applies to the opportunities that individuals meet in selection for education, employment, promotion, and valuing and using the differences in people to their best advantage. Employment, jobs and careers Education and skills Women Maladministration Employment rights Employment tribunals Civil and human rights Aged people Older people Older people People aged 55 years or more People Age discrimination Pensions Land and premises Environment Flooding Environment Energy and fuel Environment Environmental protection Covers degradation issues and human impact on the environment, as well as conservation and protection measures Environment Waste management Environment Pollution Health Health, well-being and care Food safety Health and safety at work Alcohol use and abuse Addiction Addiction Health Emergencies Public order, justice and rights Safety Health, well-being and care Excludes Defence medical services Public order, justice and rights Annual leave Previously non-preferred; promoted to preferred term in Version 2 Leave Working hours, terms and conditions Employment terms and conditions Apprenticeships Workplace training and development Studies and qualifications (post-16) Archives Library and information services Records offices Information Records Libraries Library and information services Education and skills Fire Safety Health and safety at work Smoke Smoke detectors Bank holidays Public holidays Benefits All types of benefit payments except those relating specifically to pensions Health, well-being and care Care Pensions Living standards and income levels Payments Personal finance Social security payments Benefits Welfare benefits Benefits Welfare reform Benefits Pensions Personal finance Older people Employment terms and conditions Benefits Retirement Staff benefits Living standards and income levels Living standards and income levels UK economy Benefits Minimum wage Pay Pensions Income Birthday honours Honours system Honours system Government, politics and public administration Blair, Tony Prime Minister Prime Minister Use for broad profiles of the Prime Minister, or for items about the machinery and activities of the Prime Minister's Office or for more general items relating to the lifestyle and ethics of the Prime Minister. Items that deal with normal duties should be assigned to the appropriate topic-related category Central government Disabled people Disability People Disability discrimination Learning disabilities Sheltered employment Breast cancer screening Preventive medicine Preventive medicine Health Broadcasting (radio) Radio Broadcasting (television) Television BSI standards Standards and specifications Standards and specifications Quality management Budget (UK) Public finance Public expenditure Public finance Economics and finance Procurement Financial management Business intelligence Intelligence (information) Intelligence (information) Previously known as just 'Intelligence', and located directly under 'Information and communication'; qualifier added and term moved to under 'Information' when the latter term was introduced in Version 2. Information National security Data collection Management (business) Business management Competitiveness The ability of businesses to compete in local, national or international markets Performance management Cabinet Central government Central government Government, politics and public administration Cabinet Ministers Ministers Ministers Use for items dealing with activities or views of a Minister that fall outside the scope of his or her ministerial responsibilities, or for a broad profile of the Minister. Items that do deal with normal ministerial responsibilities should be assigned to the appropriate topic-related category. Central government Cancer screening Preventive medicine Capital and financial markets Economics and finance Euro and EMU Investment Financial markets Capital and financial markets Stock exchange Capital and financial markets Stocks and shares Capital and financial markets Economics and finance Euro and EMU Economics and finance Capital and financial markets Currencies and exchange rates Capital gains tax Tax Tax Use this broad category for any tax not specifically listed as a narrower term Economics and finance Business finance Care in the community services Care Children's care services Child care Community care Care Institutional care Care Social care Care Social services Care Censorship Information and communication Information and communication Government, politics and public administration Executive agencies All executive agencies, whether they report to Westminster departments or to devolved administrations Central government Government departments Central government Volunteering Gained an additional broader term of 'Employment, jobs and careers' in Version 2 Employment, jobs and careers Work experience Volunteers Civil and human rights Public order, justice and rights Freedom of information Equal opportunities and diversity Privacy and data protection Religious rights Civil and human rights Rights (civil) Civil and human rights Rights (human) Civil and human rights Disasters (public) Civil emergencies Earthquakes Civil emergencies Emergencies (public) Civil emergencies Famine Civil emergencies Riots Civil emergencies Seismic disasters Civil emergencies Volcanic eruptions Civil emergencies Flooding Emergencies Civil emergencies Emergency planning Land and premises Civil Service Government, politics and public administration Organisations Public administration Clocking in Time recording Coal Fossil fuels Fossil fuels Energy and fuel Information and communication technology Information and communication Information management Data security Internet Prior to Version 2, location was directly under 'Information and communication technology'. Telecommunications Networking e-Learning Websites Telephone services Gained an additional broader term of 'Telecommunications' when the latter term was introduced in Version 2. Telecommunications Fax services Computers Previously located directly under 'Information and communication technology'; moved to under 'Hardware' when the latter term was introduced in Version 2. Hardware Office equipment Conservation (energy) Energy conservation Energy conservation Energy and fuel Energy efficiency Facilities management Political parties Politics Constituencies Democracy and elections Democracy and elections Government, politics and public administration Constitution Government, politics and public administration Devolved government Constitution Devolved administrations Monarchy Constitution National Assembly for Wales Constitution Devolved administrations Northern Ireland Assembly Constitution Devolved administrations Scottish Parliament Constitution Devolved administrations UK Parliament Constitution Contract of employment Employment terms and conditions Copyright Intellectual property Royalties Software licensing Intellectual property Information and communication Copyright law Copyright Corporation tax Tax Corruption Standards in public life Council tax Local taxes Local taxes Tax Rural development Economic development Rural economy Offenders People Law Public order, justice and rights Security Public order, justice and rights Safety Criminals Offenders Crown Monarchy Customs levies Tax Levies (customs) Customs levies Data protection Privacy and data protection Privacy and data protection Measures to protect personal data from unauthorised disclosure or interference, as well as general protection of privacy Information and communication Media and the press Civil and human rights Confidential information Disclosure Publicity Data security Data security Measures to protect data/information from loss, corruption, interference or theft Security Information management Confidential information Records management Information and communication technology Privacy and data protection e-Security Data security Hacking (computers) Data security Information security Data security Leaks (information) Data security Death duties Inheritance tax Devolved administrations Government, politics and public administration Devolved government National Assembly for Wales Northern Ireland Assembly Scottish Parliament Handicapped people Disabled people Paraplegics Disabled people People People and organisations Human resource management Drug regulation Drugs use and abuse Drugs use and abuse The use of drugs for non-medical purposes including drug abuse and addiction Addiction Substance addiction Addiction Smoking Addiction Narcotics use/abuse Drugs use and abuse Duties (excise) Excise duties Excise duties Tax e-Government Public administration Modernising government Public services Economic development Economics and finance Regional Development Agencies Regeneration Social or economic regeneration of districts, areas or communities Economic development Business Improvement Districts Sustainable development Economic development Environmental sustainability Corporate social responsibility Regional Development Agencies Regional policy Economic development Economic indicators (UK) UK economy UK economy Economics and finance Investment Financial management Economics and finance Capital and financial markets Capital management Interest Personal finance Nationalisation and privatisation Economics and finance Personal finance Economics and finance Income tax Benefits Credit Investment Employment, jobs and careers Human resource management Job mobility Employment relations Human resource management Employment, jobs and careers Trade unions Whistleblowing Further and higher education Education and skills Students Elderly people Older people Elections Democracy and elections Electoral reform Democracy and elections Electoral register Electoral registration Electoral roll Electoral registration Proportional representation Democracy and elections Electronic patient data protection Privacy and data protection Employees Business people Human resource management Employment opportunities Unemployment and jobseeking New Deal (employment) Unemployment and jobseeking Industrial disputes Employment relations Industrial relations Employment relations Strikes (labour) Industrial action Trades unions Trade unions Employment zones Unemployment and jobseeking Fuel (general) Energy and fuel Renewable energy Energy and fuel Environmental degradation Environmental protection Pollution Environmental protection Waste management Positive discrimination (equal opportunities) Equal opportunities and diversity Racial discrimination Discrimination between individuals on racial grounds, in the context of selection for education, employment and promotion Equal opportunities and diversity Racial equality Racial discrimination Sexual discrimination Discrimination between individuals on the basis of gender, in the context of selection for education, employment or promotion. Equal opportunities and diversity Equal pay Women People Equal opportunities and diversity Sleaze (dishonest conduct) Standards in public life Standards in public life Public administration European Monetary Union Euro and EMU Single currency (Europe) Euro and EMU Family history archives Archives Fire protection Fire Safety Health, well-being and care Security Health and safety at work Emergencies Flexible working Employment terms and conditions Part-time employment Family friendly policies Homeworking Previously a non-preferred term of 'Teleworking'; promoted in Version 2. Flexible working Teleworking Job sharing Flexible working Part-time employment Employment terms and conditions Flexible working Family friendly policies Teleworking Flexible working Homeworking Flood control Flooding Flood damage Flooding Flood defence Flooding Food safety Safety Health Safety (food) Food safety Fuel (fossil) Fossil fuels Gasoline Fossil fuels LPG (Liquefied Petroleum Gas) Fossil fuels Natural gas Fossil fuels Oil (fuel) Fossil fuels Petrol Fossil fuels Petroleum Fossil fuels Foundation degrees Studies and qualifications (post-16) Freedom of information Previously located directly under 'Information and communication'; moved to under 'Information' when the latter term was introduced in Version 2. Information Civil and human rights Disclosure Open government Freedom of information Funding (by government) Public funding Modern apprenticeships Apprenticeships Genealogy archives Archives Government Ministers Ministers Government Offices for the Regions Regional policy Regional policy Government, politics and public administration Policy making Government spending Public expenditure Politics Government, politics and public administration Councils Local government Organisations Local government structure Bylaws HASAWA Health and safety at work Hazardous substances Safety Health and safety at work Organophosphorus compounds Hazardous substances Pesticides Hazardous substances Public health Health Mental health Health Health hazards (occupational) Health and safety at work Health insurance (private) Private health insurance Private health insurance Insurance Health screening Preventive medicine University degrees Degrees and courses New Year Honours Honours system Hours of work Previously non-preferred; promoted to preferred term in Version 2 Employment terms and conditions Shiftwork Overtime House of Commons UK Parliament House of Lords UK Parliament Hydroelectric power Renewable energy Ill health (work-related) Health and safety at work Income levels Living standards and income levels Income tax Tax Personal finance Industrial injuries Health and safety at work Inflation Prices and inflation Inheritance tax Tax Injuries (work-related) Health and safety at work Patent law Intellectual property Patents Intellectual property Market intelligence Intelligence (information) Military intelligence Intelligence (information) National security Security Civil emergencies Intelligence (information) Interest rates UK economy ISAs Personal finance Local history archives Archives Occupational training Workplace training and development Work-based training Workplace training and development Minimum wage Previously a non-preferred term of Living standards and income levels; promoted to preferred term and moved in Version 2 Pay Living standards and income levels Low pay Pay Employment terms and conditions Payroll administration Protection of earnings Living standards and income levels Remuneration Pay Salaries Pay Wages Pay Local authorities Local government Macroeconomy (UK) UK economy Mass media Media and the press Newspapers Media and the press Press (newspapers) Newspapers Mergers (business) Mergers Royal family Monarchy National insurance Tax Privatisation Nationalisation and privatisation Public private partnerships Partnerships Nationalisation and privatisation Procurement Public funding NDPBs Public bodies Public bodies Excludes the Cabinet, government departments, executive agencies, devolved administrations, regional development agencies and local government authorities Organisations Public administration Non-departmental public bodies Public bodies North/south divide (UK) Regional policy Safety at work Health and safety at work Work-related ill health Health and safety at work Work-related injuries Health and safety at work Professional staff Employees Staffing Employees Workers (voluntary) Volunteers Office environment Working conditions and environment ONE (employment programme) Unemployment and jobseeking Parliament (Scottish) Scottish Parliament Parliament (UK) UK Parliament SERPS (State Earnings Related Pension Scheme) State pensions Savings Personal finance TESSAs Personal finance Personal records Privacy and data protection Personal security Security Personnel security (Armed Forces) Personal security PFI (Private finance initiative) Public private partnerships PPP (Public Private Partnership) Public private partnerships Prices and inflation UK economy Tony Blair Prime Minister Private finance initiative Public private partnerships Public commissions Public bodies Quangos Public bodies Task forces (central government) Public bodies Public holidays Previously non-preferred; promoted to preferred term in Version 2 Leave RDAs (Regional Development Agencies) Regional Development Agencies Socioeconomic regeneration Regeneration Solar energy Renewable energy Security of property Security Resource management VAT Tax Temperature at work Working conditions and environment Value added tax VAT Noise Pollution Working conditions and environment Procurement Previously this term was applied only to the public sector. As of Version 2, it is applicable equally to the public and private sectors. In line with this change of scope, it has moved from its previous location directly under 'Public administration'. Financial management Resource management Public private partnerships Public finance Expenditure Commissions for supplies to government bodies Procurement Contracts for supplies to government bodies Procurement Diversity (equal opportunities) Equal opportunities and diversity Fire safety Fire Fire marshal training Information and learning technology e-Learning ILT (information and learning technology) e-Learning IT (information technology) Information and communication technology European Parliament Constitution Parliament (European) European Parliament Information management Business management Information and communication Knowledge management Information and communication technology Records management Information management Electronic document and records management systems Records Data security Metadata Promoted in Version 2 from non-preferred term in Version 1 Data Information and data standards Controlled vocabularies Child tax credit Tax credits Tax credits Benefits Working tax credit Tax credits Work related benefits Pensioners (older people) Older people Solar power Solar energy Financial management Business management Fundraising Public finance Resource management Management information systems Auditing Personnel management Human resource management Human resources management Human resource management Policy making Includes the processes by which government departments and local authorities formulate, implement and evaluate policies Government, politics and public administration Regional policy Language policy Council policies and plans Personnel policies Financial policies Corporate policy Educational policy Economic policy Policy delivery Policy making Policy formulation Policy making Corporate performance Performance management Public relations Activities undertaken by an organisation to explain its policies and operations to the public, including media briefings, publishing, responding to enquiries, etc. Business management Information and communication Publicity Hospitality services Workplace training and development Learning and development while in work, including training courses, conferences, mentoring, etc. Education and skills Human resource management Skills and competences Office skills and training Business skills Mentoring Skills development in the workplace Workplace training and development Further education Further and higher education Tertiary education Further and higher education Advanced Higher qualifications Studies and qualifications (post-16) Higher National Certificate (HNC) Higher National Certificate courses Higher National Diploma courses Diplomas and courses Qualifications (post-16) Studies and qualifications (post-16) AS-levels and courses Studies and qualifications (post-16) Learning and teaching methods Education and skills Distance learning Learning and teaching methods Teaching methods Learning and teaching methods ICT in learning Previously a preferred term; demoted to non-preferred in Version 2 e-Learning e-Learning The application of information and communication technology to learning, teaching, training and/or skills development Previously non-preferred; promoted to preferred term in Version 2 Learning and teaching methods Information and communication technology Internet Virtual learning e-Learning Computer systems for learning applications e-Learning Adult literacy Literacy World Heritage Sites (natural) Environmental protection Risk management Business management Insurance Business continuity planning Previously a non-preferred term; promoted to preferred term in Version 2 Risk management Business planning Emergency response Contingency planning (businesses) Business continuity planning Disaster recovery planning Business continuity planning Financial risk management Risk management Public services Public administration Subsidies Performance management Public service reform Public services Performance management The process and outcomes of reviewing effectiveness and efficiency in organisations and business units, especially in the delivery of public services. For performance appraisal of individuals, see 'Performance appraisal' Business management Public services Public Service Agreements Maladministration Benchmarking Previously non-preferred; promoted to preferred term in Version 2 Quality management Quality management Performance management Fault reporting Senior citizens Older people Scottish economy UK economy Northern Ireland economy UK economy British-Irish Council Constitution North-South bodies Bodies set up under the Belfast agreement, representing Oireachtas Eireann and the Northern Ireland Assembly, to discuss matters of common interest Northern Ireland Assembly Scottish Executive Devolved administrations Northern Ireland Executive Devolved administrations Stamp duties Tax Local taxation Local taxes Pension credits State pensions Crofting Land and premises International security Security Social work Care A levels A-levels and courses A level courses A-levels and courses AS level courses AS-levels and courses AS levels AS-levels and courses Degrees (university) Degrees and courses Diplomas (college) Diplomas and courses HND courses Higher National Diploma courses Higher National Diploma Higher National Diploma courses Kumon maths tuition Numeracy Kumon maths courses Numeracy Language skills and training Communication skills Translation Foreign language courses Language skills and training Higher National Certificate courses Studies and qualifications (post-16) HNC (Higher National Certificate) Higher National Certificate courses Open University courses Degrees and courses OU courses Open University courses Courses of study (post-16) Studies and qualifications (post-16) Language tuition Language skills and training Students People Further and higher education University students Students College students Students Styles of study Learning and teaching methods Correspondence courses Distance learning Full-time courses Learning and teaching methods Part-time courses Learning and teaching methods Full-time classes Full-time courses Short full-time courses Full-time courses Weekend courses Part-time courses Weekend classes Part-time courses HND (Higher National Diploma) Higher National Diploma courses First degrees and courses Degrees and courses Masters degrees and courses Degrees and courses PhD degrees and courses Degrees and courses First degree courses First degrees and courses First degrees First degrees and courses Masters degree courses Masters degrees and courses Masters degrees Masters degrees and courses PhD courses PhD degrees and courses Doctor of Philosophy courses PhD degrees and courses General National Vocational Qualification courses GNVQs and courses Learning partnerships With participation from local authorities, schools, colleges, careers offices, community and voluntary sectors, their remit is to improve the planning and coherence of local post-16 learning and hence widen participation in learning, increase attainment, raise standards and help meet the skills challenge. Partnerships Careers guidance Careers advice Career counselling Careers advice Careers service Careers advice Careers information Careers and career development Careers centres Careers and career development Language schools Language skills and training Advanced subsidiary levels AS-levels and courses Skills and competences Education and skills Workplace training and development First aid training Learning skills Skills and competences Study skills Learning skills Communication skills Skills and competences Literacy Literacy Skills and competences Communication skills Numeracy Skills and competences ICT skills Skills and competences Office skills and training Computer skills ICT skills IT skills ICT skills Information technology skills ICT skills Information and communication technology skills ICT skills Computer training ICT skills Work-based learning Workplace training and development Professional qualifications Studies and qualifications (post-16) Personal development Workplace training and development Skills and competences Careers and career development Management skills Skills and competences Management training Business skills Business management Office skills and training Skills and competences ICT skills Workplace training and development Business skills Skills and competences Workplace training and development Management skills Business training Business skills Assertiveness training Personal development Learning disabilities Learning skills Disability Disabled people National Grid for Learning e-Learning NGfL (National Grid for Learning) National Grid for Learning Secretarial skills and training Office skills and training Secretarial courses Office skills and training Typing skills and training Office skills and training Shorthand skills and training Office skills and training Shorthand courses Office skills and training Typing courses Office skills and training Education and learning Education and skills Classes (education and training) Education and skills Studying Education and skills Maths (numeracy) Numeracy Sums (numeracy) Numeracy People with special needs Disabled people Job training and development Workplace training and development Training and development at work Workplace training and development Youth training schemes Workplace training and development Youth employment Job training Workplace training and development On the job training Workplace training and development YTS (youth training schemes) Youth training schemes Work experience Workplace training and development Careers and career development Student placements Volunteering Performance licences (copyright) Copyright School holiday schemes Child care Playschemes (school holidays) School holiday schemes School holiday playschemes School holiday schemes Mentoring Learning and teaching methods Workplace training and development Mentors Mentoring NI (National insurance) National insurance Finding work Unemployment and jobseeking Job vacancies Unemployment and jobseeking Job advertisements Vacancies (jobs) Job vacancies Situations vacant Job vacancies Staff vacancies Job vacancies Job opportunities Job vacancies Retirement Termination of employment Pensions National vocational qualification courses NVQs and courses Night school (diploma courses) Diplomas and courses Consultations on education Consultation with those potentially affected by proposed changes in education provision. Public consultation Children's day care services Child care Play programmes (holidays) School holiday schemes Day courses Part-time courses Environmental sustainability Environmental protection Sustainable development Environmental planning (protection of biodiversity) Environmental sustainability Development planning (community regeneration) Regeneration Environmental planning policies (sustainability) Environmental sustainability Council land and property Land and premises Buildings Land and premises Building alterations Buildings Extensions to buildings Extensions to buildings Buildings Building alterations Alterations (buildings) Building alterations Agenda 21 implementation Action at a local or national level to implement the Agenda 21 Treaty signed internationally at the 1992 Earth Summit Environmental sustainability Building maintenance Gained an additional Broader Term of Resource management, when the latter term was introduced in Version 2 Buildings Resource management Facilities management Cleaning and caretaking Air conditioning Maintenance (buildings) Building maintenance Repairs (buildings) Building maintenance Building repairs Building maintenance Building extension Extensions to buildings Conversions (buildings) Building alterations Loft conversions Building alterations Defect repair (buildings) Building maintenance Rubbish, waste and recycling Waste management Landfill tax Tax Land fill tax Landfill tax Atmospheric pollution Air pollution Smoke emissions Air pollution Plumes (smoke) Smoke emissions Smoking chimneys Smoke emissions Smoke Hazardous substances Smoke detectors Fire Bonfire smoke Smoke Chlorofluorocarbons Hazardous substances CFCs Chlorofluorocarbons Odours Air pollution Smells Odours Green energy Renewable energy Solar panels Solar energy Energy efficiency Energy and fuel Energy conservation Efficiency (energy) Energy efficiency Home energy efficiency scheme grants Energy efficiency Grants (home energy efficiency scheme) Energy efficiency Clean air monitoring Environmental monitoring Building preservation (maintenance) Building maintenance Interior decoration Building maintenance Decoration (interior) Interior decoration Painting (interiors) Interior decoration Satellite dishes Previously located directly under 'Information and communication technology'; moved to under 'Telecommunications' when the latter term was introduced in Version 2. Additional broader term of 'Structures and installations' has not changed. Telecommunications Satellite television Development (rural) Rural development Alternative energy (renewable) Renewable energy Heating installation and repairs The link up to Building maintenance was added in Version 2 Building maintenance Working conditions and environment Central heating Heating installation and repairs Travel smartcards Smartcards Accident prevention Safety Preventing accidents Accident prevention Safety precautions Accident prevention Disabled toilets Toilet facilities and installations designed for use by disabled people Accessible buildings Television dish antennas Satellite dishes Antennas (satellite dishes) Satellite dishes Aerials (satellite dishes) Satellite dishes Television aerial dishes Satellite dishes Satellite TV dishes Satellite dishes Rubbish and waste management Waste management Environmental impact assessment Environmental sustainability Home insurance Insurance House insurance Home insurance Home contents insurance Home insurance Property insurance (housing) Home insurance Smoke detectors Safety equipment Smoke Fire Smoke alarms Smoke detectors Carbon monoxide Toxic substances Disability Health, well-being and care Medical assessments Access for disabled Access for disabled people Disabilities Disability Handicaps Disability Disabled access Access for disabled people Learning disabled people Learning disabilities Mentally handicapped people Learning disabilities Mental disorders and illness Mental health Stress Mentally ill people Mental disorders and illness Physical disability Disability Physically handicapped people Physical disability Disability access Access for disabled people Accessibility for disabled people Access for disabled people Accessible buildings Buildings which allow easy access for disabled people Buildings Access for disabled people Wheelchair accessible buildings Accessible buildings Disabled facilities grants Access for disabled people Public funding Grants for disabled access Disabled facilities grants Disabled access grants Disabled facilities grants Facilities grant (disabled people) Disabled facilities grants Drugs and alcohol Addiction Alcohol, drugs and substance use Addiction Substance use Addiction Alcohol abuse Alcohol use and abuse Alcohol misuse Alcohol use and abuse Drug misuse Drugs use and abuse Immunisation Preventive medicine Travel health Immunization Immunisation Vaccination Immunisation Flu jabs Immunisation Jabs (immunisation) Immunisation Jags (immunisation) Immunisation Injections (immunisation) Immunisation Immunisations Immunisation Preventative medicine Preventive medicine Language policy Communication Policy making Gaelic language policy Language policy Irish Gaelic language policy Language policy Minority language policy Language policy Ulster-Scots language policy Language policy Welsh language policy Language policy Legislation Law Nicotine addiction Smoking Cigarette smoking Smoking Cigar smoking Smoking Pipe smoking Smoking Tobacco smoking Smoking Diseases (human) Illnesses Disorders (human illnesses) Illnesses Sickness Illnesses Common illnesses Illnesses Hemiplegics Disabled people Mental illness Mental disorders and illness Psychosis Mental disorders and illness Pregnancy, fertility and childbirth Health Birth Pregnancy, fertility and childbirth Pregnancy Pregnancy, fertility and childbirth Labour (maternal) Birth Creches Child care Nurseries Nurseries Child care Creches Workplace nurseries Nurseries Staff welfare Day nurseries Nurseries Community care services Care Old people Older people Safety equipment Safety Counselling Care Staff welfare Counseling Counselling Property alterations (extension) Extensions to buildings Property alterations (buildings) Building alterations General support care Care Children and family care Child care Travel health Health Immunisation Travellers health Travel health First aid training Health and safety training Skills and competences Lifesaving skills Sickness and disability benefits Benefits Carers premium Sickness and disability benefits Statutory sick pay Sickness and disability benefits Pay SSP (Statutory sick pay) Statutory sick pay Social benefits Benefits Disability benefits Sickness and disability benefits Work related benefits Benefits Work-related benefits Work related benefits Organisations People and organisations Councils Organisational structure Civil Service OAPs Older people Old age pensioners Older people Retired people Older people Social welfare payments Benefits Voluntary care services Care Communication Information and communication Discussion forums Translation Communication Language skills and training Care Interpreting Communication skills Translation Care Interpreting services Interpreting Interpretation Interpreting Interpreters' services Interpreting Interpreters Interpreting Interpreters service Interpreting Translating services Translation Translators' services Translation Mothers Women Holiday playschemes School holiday schemes Play schemes (school holidays) School holiday schemes Mentoring services Mentoring Childbirth Birth Register offices Records offices Race discrimination Racial discrimination Sexual equality Sexual discrimination Discrimination (sexual) Sexual discrimination Discrimination (racial) Racial discrimination Discrimination (religious) Religious discrimination Sex discrimination Sexual discrimination Age discrimination Unfair treatment of people on the basis of their age, especially where it concerns older people. Equal opportunities and diversity Older people Disability discrimination Applies to employees or prospective employees who are treated less favourably because of a mental or physical disability. Equal opportunities and diversity Disabled people Ageism Age discrimination Council buildings Council land and property Buildings Council offices Facilities management Town halls Council buildings City halls Council buildings Council offices (buildings) Council buildings Telephones Telephone services Medical conditions Illnesses Taxation Tax Workplace bullying Employment relations Voluntary sector People and organisations Volunteers People Volunteering Voluntary work Volunteering Retirement advice Retirement Volunteer work Volunteering Work permits Employment regulations Pre-employment checks Harassment (sexual) Sexual discrimination Community services (social welfare) Care Incapacity Inability to work, because of an illness or disability Disability Illnesses Sick leave School placement (work experience) Work experience Public speaking Communication Debating Public speaking Debates World Wide Web Internet Web (World Wide) Internet Surfing the Web Internet Binge drinking Alcohol use and abuse Drinking (alcohol) Alcohol use and abuse Drink problems Alcohol use and abuse Painting and decorating Interior decoration Environmental management systems Environmental protection Eco-management systems Environmental protection Sports grants and development funds Public funding Sports development funds Sports grants and development funds Grants and development funds (sports) Sports grants and development funds Funding (sports) Sports grants and development funds Grants for sports Sports grants and development funds Protective headgear Safety equipment Crash helmets Protective headgear Hard hats Protective headgear Protective helmets Protective headgear Head protection equipment Protective headgear Helmets Protective headgear Travel advice (health) Travel health Historical records Archives Library and information services Information and communication Users Business information services Library and information services Library facilities Libraries Library services Library and information services Multicultural library service Library and information services Sustainability (environmental) Environmental sustainability EA (environmental assessment) Environmental sustainability Sustainability (economic) Sustainable development Business administration Business management HR management Human resource management Human resource management In Version 1 the preferred term for this concept was Personnel management; Human resource management was promoted to preferred term in Version 2 Business management Employees Resource management People Employers Employment, jobs and careers Accountancy Financial management Accounting Accountancy Cost accounting Accountancy Book-keeping Accountancy Records Credit control Accountancy Cash flow Accountancy Budgeting Accountancy Profitability Accountancy Performance indicators Business finance Raising and managing of funds by business organisations Financial management Tax Credit Financing a business Business finance Income (businesses) Income Income and expenditure accounts Accountancy Income control Financial management Expenditure control Cost control Cost control Previously non-preferred; promoted to preferred term in Version 2 Financial management Business rates Local taxes Business charges (local tax) Business rates National non domestic rates Business rates NNDR (National non-domestic rates) Business rates Uniform business rates Business rates Business tax (local) Business rates National non-domestic rates Business rates Rates relief Business rates Exchange trading Financial management Local exchange trading Exchange trading LETS (local exchange trading schemes) Exchange trading Business procurement (public sector purchasing) Procurement Purchasing Previously this term was applied only to the private sector. As of Version 2, it is equally applicable to private and public sectors and it has moved from its previous location directly under 'Financial management'. Procurement Procurement (private sector) Procurement Business procurement (by private sector companies) Procurement Approved suppliers (procurement) Procurement Trade unions Organisations Pressure groups Collective bargaining Employment relations Insurance Financial management Personal finance Risk management Insurance claims Insurance Life insurance Insurance Change management Previously located directly under Business management; moved under Organisational development when this term was introduced in Version 2 Organisational development Configuration management Self employment Employment, jobs and careers Self-employed people Self employment Self employed people Self employment Working for yourself Self employment Self-employment Self employment Quality control Quality assurance Quality assurance Previously a non-preferred term of Quality management; promoted in Version 2, bringing the non-preferred term Quality control with it. Quality management Recruitment Human resource management Unemployment and jobseeking Secondment Temporary employment Job applications Graduate employment Interviews Communication Media and the press Job applications Data collection Interviewing Interviews Job applications Unemployment and jobseeking Interviews Recruitment Applying for a job Job applications Business people People Employers Business people Human resource management Professional people Business people Trustees Business people Personnel (employees) Employees Staff (personnel) Employees Workers (employees) Employees Key workers Persons employed in a frontline role in the public sector, delivering essential public services in an area where there are serious recruitment and retention problems, and who may therefore be eligible for help with affordable housing Employees Key worker living scheme Key workers Human resources (employees) Employees Workforce management Human resource management Workforce (employees) Employees Business relocation Relocation Relocation of businesses Relocation Moving sites (business) Relocation Business awards and grants Public funding Business grants Business awards and grants Grants for businesses Business awards and grants Business support schemes Business awards and grants Support schemes (business) Business awards and grants Business planning Applies to public as well as private sector bodies Business management Business continuity planning Council policies and plans Organisational development Planning (business) Business planning Business plans Business planning Strategic planning Business planning Business security (property) Security of property Business security Security Opportunities for jobs Job vacancies Economic regeneration Regeneration Urban renewal Regeneration Fire certificates Fire Fire regulations Fire Fire precautions Fire Fire prevention Includes training and education in fire prevention Fire Fire escape regulations Fire regulations RIDDOR (reporting of injuries, diseases and dangerous occurrences) Accidents at work Accident reporting at work Accidents at work Jobs and careers Employment, jobs and careers Employment Employment, jobs and careers Occupational health and safety Health and safety at work Employment rights Public order, justice and rights Employment, jobs and careers Equal opportunities and diversity Employment terms and conditions Employment regulations Employees' rights Employment rights Employee rights Employment rights Maternity rights Employment rights Equal pay Previously non-preferred; promoted to preferred term in Version 2 Pay differentials Sexual discrimination Flexitime Flexible working Telecottages Teleworking Home workers Homeworking Conditions of employment Employment terms and conditions Part-time jobs Part-time employment Early retirement Previously non-preferred; promoted to preferred term in Version 2 Retirement Retirement on health grounds Sheltered employment Previously located under Employment terms and conditions; moved in Version 2 Equal opportunities and diversity Disabled people Work experience schemes Work experience Employment schemes Unemployment and jobseeking Jobs (vacancies) Job vacancies Unemployed people People Unemployment and jobseeking Jobseekers Jobseekers People Unemployment and jobseeking Unemployed people Job seekers Jobseekers Job hunting Unemployment and jobseeking Staff openings Job vacancies Employing people Employment, jobs and careers Employment regulations Employment, jobs and careers Employment rights Labour force Labour market Out of work people Unemployed people Jobless people Unemployed people Internet shopping Internet Shopping online Internet shopping Online shopping Internet shopping Electronic mail order Internet shopping Food standards Standards and specifications Food hygiene standards Food standards Consumer safety Safety Auditing Performance management Financial management Trading standards Transaction logs Information tracking Products and systems audit Auditing Health and safety inspections Health and safety at work Health and safety requirements As of Version 2, term has moved from previous position, directly under 'Health and safety at work' Health and safety policies Health and safety training Health and safety at work Health and safety investigations Previously non-preferred; promoted to preferred term in Version 2 Health and safety at work Inspections (health and safety) Health and safety inspections Community grants Public funding Community development grants Community grants Community funding Community grants Grants for community projects Community grants Fire safety enforcement Fire safety Flammable materials Hazardous substances Inflammable materials Flammable materials Dangerous substances Hazardous substances Substances hazardous to health Hazardous substances Chemicals Hazardous substances Devolution (government) Devolved government Regional assemblies Constitution Regional government Devolved government Central government departments Government departments Councils (local government) Councils Unitary authorities Councils Borough councils Councils Local councils Councils Council meetings Councils Council procedures Parish clerks Parish councils Town clerks Town councils Bylaws Legislation Councils Byelaws Bylaws By-laws Bylaws Bye-laws Bylaws Local government byelaws Bylaws Local government bylaws Bylaws Unitary councils Unitary authorities Metropolitan councils Councils Welsh Assembly National Assembly for Wales Welsh Assembly Members National Assembly for Wales AMs (Welsh Assembly Members) Welsh Assembly Members Mayoral elections Democracy and elections Electoral boundaries Constituencies Electoral wards Constituencies Parliamentary boundaries Constituencies Electoral services Democracy and elections Referendums Democracy and elections Electoral registration Democracy and elections Register of electors Electoral registration Registering to vote Electoral registration Enrolment (elections) Electoral registration Voting Democracy and elections Proxy voting Voting Postal voting Voting Proxy votes Proxy voting Polls Democracy and elections Ballots Democracy and elections European funding Public funding EC funding European funding EU funding European funding European Union funding European funding European Community funding European funding European Social Fund European funding European Structural Funds European funding European Regional Development Fund European funding Digital television Television Television licences Television TV licences Television licences TV licensing Television licences Television licensing Television licences Smartcards Information and communication technology Political movements and doctrines Politics Audits Auditing Campaigning Politics Campaigns (political) Campaigning Lobbying Campaigning Fundraising Campaigning Financial management Donations Pressure groups Campaigning Trade unions Standing for election Campaigning Running for office Standing for election Canvassing Campaigning Fund raising Fundraising Charity fundraising Fundraising Campaigning groups Pressure groups Grants for charities Public funding Loans for charities Public funding News conferences Public relations Press briefing meetings News conferences Debates Communication Debating Emergency services Emergencies Emergency planning Firefighting equipment Fire Fire fighting equipment Firefighting equipment Fire extinguishers Firefighting equipment Food hygiene Food safety Hygiene Records offices Records management Archives Local government Records Record offices Records offices Partnerships People and organisations Partnership working Enterprise agencies Partnerships Community planning partnerships Partnerships Local strategic partnerships Community planning partnerships Strategic partnerships (local) Community planning partnerships Planning partnerships (community) Community planning partnerships Local service partnerships Partnerships Service partnerships (local) Local service partnerships County record offices Records offices Civil defence Emergency services Political campaigns Campaigning Electoral registers Electoral registration Emergency planning (business contingencies) Business continuity planning Emergency planning Civil emergencies Emergency services Flooding Council tax enquiries Council tax Poll tax Council tax Community charge (local tax) Council tax Equal opps Equal opportunities and diversity Jurisprudence Law CCTV surveillance Security Television Security equipment Closed circuit television surveillance CCTV surveillance Security cameras CCTV surveillance Street cameras (CCTV) CCTV surveillance Closed circuit camera surveillance CCTV surveillance Floods Flooding Lifesaving skills Health and safety training First aid training Life saving skills Lifesaving skills Civil protection Emergency planning Discrimination (disability) Disability discrimination Gender discrimination Sexual discrimination Performing rights Copyright Discrimination or harassment Equal opportunities and diversity Civil liberties Civil and human rights Civil rights law Civil and human rights Unfair dismissal Dismissal Constructive dismissal Dismissal Employment tribunals Dismissal Equal opportunities and diversity Industrial tribunals Employment tribunals Tribunals (employment) Employment tribunals Legal services Law Compensation Recompense for loss, injury or damage Payments Accidents at work Liabilities Ombudsman Ombudsmen Noise pollution Noise 999 services Emergency services Noise nuisance Noise Software Information and communication technology Programs Software Computer programs Software Email Previously located directly under 'Information and communication technology'; moved to under 'Computer applications' and 'Telecommunications' when the latter terms were introduced in Version 2. Telecommunications Computer applications Communication channels E-mail Email Electronic mail Email Planning (emergency service coordination) Emergency planning Civil resilience planning Emergency planning Councillors Councils Contacting council officials Borough councillors Borough councils Councillors County councillors Councillors County councils District councillors Councillors District councils Parish councillors Parish councils Councillors Town councillors Councillors Town councils Electors (registration) Electoral registration Local government Government, politics and public administration Records offices Council vacancies Job vacancies Local authority vacancies Council vacancies Overview and scrutiny committees Councils Local government structure Scrutiny committees (local government) Overview and scrutiny committees Council cabinets Councils Local government structure Cabinets (local government) Council cabinets Cabinet councils Council cabinets Local government committees Committees Local government Local government structure Council procedures Committees (local government) Local government committees Forward plans Business planning Local government structure Local government Councils Council cabinets Local government committees Overview and scrutiny committees Mayors Political structure (local government) Local government structure Decision making structure (local government) Local government structure Structure of local government Local government structure Decision making Business management Performance indicators Previously located directly under Performance management; moved under Performance measurement in Version 2 Performance measurement Best value Profitability Performance targets Best value performance plan An annual report produced by local authorities detailing current performance levels, actions of the councils, and future performance standards expected Best value BVPIs (Best Value Performance Indicators) Performance indicators Comprehensive performance assessment Performance management Continuous performance assessment (local authorities) Comprehensive performance assessment Best value performance indicators Performance indicators Public consultation Gained a new broader term of 'Consultation' when this term was added in Version 2 Public relations Consultation Public administration Council contacts and feedback Public consultation exercises Public consultation Citizen's panels Public consultation Council contacts and feedback Consultation (public) Public consultation Council performance Performance management Local government Best value Local authority performance Council performance Council offices Local government Council buildings Contacting council officials Civic offices (workplaces) Council offices Council departments Council offices Codes of conduct Standards in public life Council contacts and feedback Local government Citizen's panels Public consultation Feedback Contacting council officials Council contacts and feedback Councillors Council offices Emergency contacts (council) Council contacts and feedback Compliments and complaints (council) Council contacts and feedback Maladministration Ombudsmen Complaints procedure (local government) Complaints (local authorities) Compliments and complaints (council) Emergency council phone numbers Emergency contacts (council) Project management Business management Teamwork Contract management Projects and programmes Project management Programme management Outsourcing Current projects Projects and programmes Initiatives (projects and programmes) Projects and programmes Council initiatives (projects and programmes) Projects and programmes Outsourcing Procurement Projects and programmes Service Level Agreements Outsourced projects Outsourcing Contracted out services Outsourcing Functioning and process of meetings (council) Council meetings Functioning of committees (local government) Local government committees Complaints procedure (local government) Excludes grievances of employees, for which 'Staff grievances' should be used. Council contacts and feedback Compliments and complaints (council) Council procedures Maladministration Grievance procedure (local government customers) Complaints procedure (local government) Appointments procedure Recruitment Council procedures Council policies and plans Local government Business planning Policy making Corporate policy Council procedures Local government Council meetings Complaints procedure (local government) Appointments procedure Public administration Local government committees Council plans Council policies and plans Feedback (local government) Council contacts and feedback Public service charters Public services Charters (public services) Public service charters Local government charters Public service charters Central government charters Public service charters Citizens' charter Public service charters Citizens Charter Public service charters Word processing skills ICT skills Word processing Database skills ICT skills Database applications Desktop publishing skills ICT skills Spreadsheeting skills ICT skills Spreadsheet applications Desk top publishing skills Desktop publishing skills Spreadsheet skills Spreadsheeting skills Food safety training Food safety Food hygiene training Food safety training Food hygiene certification Food safety training Food safety training certificates Food safety training Hygiene and safety certification (food) Food safety training Hygiene and safety training (food) Food safety training Stress Mental health Mental disorders and illness Security equipment Security CCTV surveillance Key safes Security equipment Locks (security) Security equipment Keys (security) Security equipment Safes Security equipment Door chains Security equipment Bullying at work Workplace bullying Cable television Television Digital terrestrial television Digital television Terrestrial digital television Digital terrestrial television Free to air television Digital terrestrial television Freeview television Digital terrestrial television Satellite television Television Satellite dishes Satellite TV Satellite television Cable TV Cable television Digital TV Digital television Journalism Applies to audiovisual and/or printed media Media and the press Reporting (media and the press) Journalism Radio Information and communication technology Media and the press Communication channels Digital radio Radio Radio stations Radio Community radio Radio stations Hospital radio Radio stations Local radio Community radio Council tax banding Council tax Valuation Council tax bands Council tax banding Valuation bands (council tax) Council tax banding Well-being Health, well-being and care Education provision (schools) Consultations on education School provision consultations Consultations on education Natural resources Environment People and organisations Income (personal) Personal finance Local e-government e-Government Information services Library and information services Smart cards Smartcards Travel smart cards Travel smartcards Examinations (post-16 education) Studies and qualifications (post-16) Council, government and democracy Government, politics and public administration Westminster Parliament UK Parliament Civic offices (buildings) Council buildings Electoral system Democracy and elections Health and social care Health, well-being and care Rural economy UK economy Rural development Retail price index Prices and inflation RPI (retail price index) Prices and inflation Policing and public safety Public order, justice and rights Tsunami devastation Civil emergencies Public private partnership Public private partnerships Training courses Workplace training and development Courses (workplace training) Training courses Training administration Workplace training and development Training needs Workplace training and development Careers and career development Management training Workplace training and development Management skills Training needs analysis Training needs Needs for training Training needs Retraining at work Workplace training and development Workplace learning Workplace training and development Continuing professional development at work Workplace training and development CPD (workplace learning) Workplace training and development Training methods Learning and teaching methods Vocational training at work Workplace training and development Management games Management training Student placements Workplace training and development Work experience Student internships Student placements Internships (students) Student placements Placements (students) Student placements Training materials Training courses Course materials Training materials Handouts (training courses) Training materials Administration of training Training administration Training arrangements Training administration Training presentations Training materials In service training Workplace training and development Induction training Workplace training and development Initial training (induction) Induction training Internal courses Training courses Induction courses Induction training Terms of employment Employment terms and conditions Performance appraisal Human resource management Staff recognition awards Appraisal (personnel) Performance appraisal Pay reviews Pay Pay progression Pay Performance related pay Pay Severance pay Pay Dismissal Redundancy Sick pay Statutory sick pay Maternity pay Pay Statutory maternity pay Maternity pay SMP (statutory maternity pay) Maternity pay Pay scales Pay progression Staff recognition awards Pay Performance appraisal Merit awards (pay) Staff recognition awards Distinction awards (pay) Staff recognition awards Awards for merit or distinction (pay) Staff recognition awards Redundancy payments Severance pay Staff dismissal Dismissal Firing staff Dismissal Sacking staff Dismissal Getting the sack Dismissal Pay differentials Pay Earnings Pay Local pay allowances Pay differentials Pay weighting Pay differentials London weighting Pay differentials Pay rates Pay progression Rates of pay Pay progression Pay ladders Pay progression Wage differentials Pay differentials Regional pay differentials Pay differentials Exit interviews Termination of employment Interviews Leaving interviews Exit interviews Resignation Termination of employment Staff resignation Resignation Superannuation Occupational pensions Non-contributory pensions Pensions Pension contributions (occupational schemes) Occupational pensions Index-linked pensions Pensions Private pensions Personal pensions Paternity leave Paternity rights Leave Holidays (public) Public holidays Career development Careers and career development Career breaks Careers and career development Parental leave (for women) Maternity leave Parental leave (for men) Paternity leave Special leave Leave Compassionate leave Special leave Family sickness leave Special leave Bereavement leave Special leave Attendance management Applies to job attendance and not to attendance by schoolchildren Human resource management Absence management Attendance management Absence reporting (workplace) Attendance management Sickness monitoring Attendance management Sick leave Time recording Attendance management Staff time recording Time recording Timesheets Time recording Staff time allocation Time recording Time off for dependants Special leave Staff rights Employment rights Job-share Job sharing Overtime Employment terms and conditions Hours of work Job advertisements Recruitment Unemployment and jobseeking Job vacancies Job descriptions Internal trawl Recruitment Advertisements (jobs) Job advertisements Job ads Job advertisements Advertising vacancies Job advertisements Job descriptions Job analysis Job advertisements Job promotion Human resource management Careers and career development Staff promotion Job promotion Promotion at work Job promotion Promotion (public relations) Public relations Career progression Careers and career development Probation period Employment terms and conditions Paternity rights Employment rights TUPE regulations Employment rights Employment regulations Transfer of Undertakings (Protection of Employment) Regulations TUPE regulations Long term unemployment Unemployment and jobseeking Working conditions and environment Employment terms and conditions Noise Heating installation and repairs Health and safety at work Employment terms and conditions Term added in Version 2. Previously the preferred term for the same concept was 'Working hours, terms and conditions'. Human resource management Employment, jobs and careers Pensions Working time regulations Employment rights Shift work Shiftwork Night work Hours of work Forty hour week Hours of work Weekend work Hours of work Working day Hours of work Person specifications (employment) Job descriptions Glass ceilings Sexual discrimination Employment contracts Employment terms and conditions Disciplinary procedures Human resource management Staff discipline Disciplinary procedures Discipline (personnel records) Disciplinary procedures Disciplinary matters (employment) Disciplinary procedures Staff suspension Disciplinary procedures Termination of employment Pre-employment checks Recruitment Work permits Medical assessments Suspension from work Staff suspension Sickness absence from work Sick leave Job mobility Human resource management Employment, jobs and careers Mobility (employment) Job mobility Job transfers Job mobility Relocation Secondment Job mobility Recruitment Transfer of job Job transfers Temporary employment Employment, jobs and careers Recruitment Temping Temporary employment Seasonal employment Temporary employment Casual employment Temporary employment Holiday work Temporary employment Holiday jobs Temporary employment Vacation jobs Temporary employment CRB clearance Pre-employment checks Criminal Records Bureau clearance Pre-employment checks Flexi leave Flexible working Pay allowances Staff allowances Allowances (pay) Staff allowances Offer of employment Appointments procedure Job analysis Human resource management Job evaluation Job analysis Job profiling Job analysis Profiling (jobs) Job analysis Staff grievances Employment relations Grievance procedures (employees) Staff grievances Office accommodation Working conditions and environment Staff induction Induction training Relocation allowances Staff allowances Relocation Relocation assistance Relocation allowances Evaluation (performance appraisal) Performance appraisal Evaluation (jobs) Job analysis Sickness returns Sickness monitoring Capability procedures Procedures to assess and deal with incompetence at work Performance appraisal Dismissal Incompetence procedures Capability procedures Staff welfare Human resource management Counselling Health and safety at work Workplace nurseries Work-life balance Medical assessments Welfare (employees) Staff welfare Counselling (careers) Careers advice Retirement on health grounds Retirement Early retirement Ill health retirement Retirement on health grounds Employee relations Employment relations Staff benefits Employment terms and conditions Pensions Employee benefits Staff benefits Benefits (employees) Staff benefits Staff conduct Employment terms and conditions Codes of conduct (staff) Staff conduct Expenses claims Expenditure Job interviews Staff allowances Currencies and exchange rates Travel expenses claims Expenses claims Travel allowances (employees) Expenses claims Subsistence allowances (employees) Expenses claims Claiming expenses (at work) Expenses claims Travelling allowances (employees) Expenses claims Staff catering services Working conditions and environment Hospitality services Staff canteens Staff catering services Staff coffee bars Staff catering services Staff restaurants Staff catering services Vending machines at work Staff catering services Canteens (staff) Staff catering services Restaurants (staff) Staff catering services Coffee bars (staff) Staff catering services Office canteens Staff catering services Office restaurants Staff catering services Office catering facilities Staff catering services Office kitchens Staff catering services Catering services (staff) Staff catering services Staff health and safety Health and safety at work Staff accommodation Working conditions and environment Accommodation (staff) Staff accommodation Staff bedrooms Staff accommodation Staff rest rooms Staff accommodation Staff overnight stay facilities Staff accommodation Live-in accommodation Staff accommodation Staff facilities (catering) Staff catering services Staff facilities (accommodation) Staff accommodation Training of trainers Workplace training and development Personnel policies Human resource management Policy making Family friendly policies Personnel policies Flexible working Part-time employment Leave Human resource policies Personnel policies Leave Previously non-preferred; promoted to preferred term in Version 2 Employment terms and conditions Family friendly policies Pension schemes Pensions Pensioner services Pensions Personal training records Personal development Individual training records Personal training records Training records (individuals) Personal training records Human resource development Workplace training and development Human resources development Workplace training and development Train the trainer Training of trainers Fire safety inspections Fire safety Health and safety inspections Safety inspections (fire) Fire safety inspections Accidents and incidents Accidents at work Incidents (accidents at work) Accidents at work Health and safety monitoring Health and safety at work Monitoring (health and safety) Health and safety monitoring Incident monitoring (health and safety) Health and safety monitoring Health and safety inquiries Health and safety investigations Inquiries (health and safety) Health and safety investigations Investigations (health and safety) Health and safety investigations Emergency agencies Emergency services Health and safety policies Health and safety at work Safety policies Health and safety policies Safety policy Health and safety policies Health and safety risk assessment Health and safety at work Risk assessment Medical assessments Risk assessments (health and safety) Health and safety risk assessment Medical assessments Preventive medicine Disability Health and safety risk assessment Pre-employment checks Staff welfare Assessments (medical) Medical assessments Check-ups (medical assessment) Medical assessments Fire certification Fire certificates Emergency training Emergency planning Training exercises (emergency services) Emergency training Emergency response Emergencies Business continuity planning Response to emergencies Emergency response Emergency call-outs (response) Emergency response Emergency warnings Emergencies Warnings (emergencies) Emergency warnings Warning systems (emergencies) Emergency warnings Hazard monitoring Health and safety monitoring Office equipment Working conditions and environment Computer peripherals Computers Office furniture Office equipment Furniture in the office Office equipment Dangerous materials Hazardous substances Contract management Procurement Project management Contracts Product evaluation Procurement Testing Product testing (procurement) Product evaluation Evaluation (pre-purchase) Product evaluation Purchase orders Procurement Orders (procurement) Purchase orders Tendering Procurement Bidding (procurement contracts) Tendering Capital management Financial management Investment Capital expenditure Payroll administration Financial management Pay Payroll management Payroll administration Financial audit Accountancy Auditing Audit (financial) Financial audit Reconciliation (accounts) Accountancy Debt management Activities involved in managing the debts owed to the business or public sector body Financial management Liabilities Budget planning Budgeting Budget setting Budgeting Budget control Monitoring and reporting of budgets against plan Budgeting Management control Budgetary control Budget control Productivity Performance indicators Funding applications Public funding Applications for funding Funding applications Funding bids Funding applications Bids for funding Funding applications Bidding (funding applications) Funding applications Financial planning Financial management Planning (financial) Financial planning Financial analysis Financial planning Financial forecasting Financial planning Costs Cost accounting Cost analysis Cost accounting Cost benefit analysis Cost accounting Cost estimates Cost accounting Costing Depreciation Cost accounting Amortisation Cost accounting Costing Cost accounting Cost estimates Valuation Cost accounting Council tax banding Financial assets Cost accounting Liabilities Cost accounting Compensation Debt management Estimation of costs Cost estimates Estimates (costs) Cost estimates Assets (financial) Financial assets Economies Cost control Taxes Tax Estate duties Inheritance tax Capital transfer tax Inheritance tax Financial liabilities Liabilities Income Financial management Living standards and income levels Donations Expenditure Financial management Procurement Capital expenditure Expenditure Capital management Subcontracting Procurement Contracts Public expenditure In Version 1 the preferred term for this concept was 'Government spending'; the latter is now a non-preferred term. Expenditure Public finance Budget (UK) Capital spending Capital expenditure Payments Expenditure Benefits Lottery funding Public funding Spending reviews Reviews which set limits for the expenditure of government departments and, through Public Service Agreements, define the key improvements that the public can expect from these resources. Public expenditure Public Service Agreements Comprehensive Spending Review Spending reviews Internal recharging Cost accounting Recharging (internal costs) Internal recharging Donations Expenditure Fundraising Income Refunds Payments Borrowing Financial management