Here’s the English version of an article written for Norwegian local government people. It describes UK progress towards eGovernment putting particular emphasis on the role of standards and their role in achieving productivity gains by:
- Removing duplication within an organisation
- Rationalising service delivery across local public sector and community organisations (local government, health, fire and rescue, etc)
- Targeting services at vulnerable groups rather than the population in general
If you read Norwegian, you can see the original article alongside others on the same topic
here on the Kommuneforlaget website.