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Rationalising standards, better services, compliant and efficient records keeping
The discussion and conclusions of the Information Management Working Group Meeting of Thursday 14th March 2013 are now online with links to presentations and web pages.
See the meeting notes which cover our discussions on:
- the role of different lists that group services in the Local Government Service List
- techniques for responding to service requests via social media
- ways of helping one another identify top tasks
- how we measures of service effectiveness fit into the Local Government Business Model
- what the Records Retention Project will achieve
Posted by mike.thacker@esd.org.uk on 18/03/2013
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Making Transparency work for you - London, Bristol, Leeds events March 2013
The understanding, take-up and growth of the "transparency agenda" in local government is beginning to gain momentum. An obvious beneficial outcome is improved support for our accountability and as an aid to better engagement with our custromers - the general public at large.
If implemented correctly, an approach to transparency should also foster general service improvement, efficiencies & drive social and economic growth.
However, technical, political and aspirational advances are moving fast and, as a sector, we need to work together to develop an approach towards better data sharing underpinned by a consistent strategy and a common standards framework.
A series of three events was held by the Local Government Association under the auspices of the esd-toolkit programme to provide a forum for local government information managers to take stock, understand the current state of play and consider the emerging strategies to support data linking and the publication of re-usable data. Presentations used and subject areas discussed are available for download.
Posted by esd-toolkit@local.gov.uk on 06/03/2013
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