Chapter 3 of the 2008 Community Empowerment White Paper - Communities in control: real people, real power set out the case for improving citizens' access to, and use of, information on local services and performance. CLG is taking this forward through its Timely Information for Citizens project. The aim of the project is to:
January 2010: Download a report on the current status of an evaluation of projects piloting new approaches.
CLG has commissioned two pieces of research to help establish a body of good practice techniques:
You can access the results of this research in the Good Practice Wiki
Following on from the research, we are working with local authorities to augment the body of good practice through piloting a range of innovative approaches to sharing information with citizens, community groups and with third parties.
The aim of pilots is to establish which new and untested approaches to informing citizens are effective and efficient at doing so and are worthy of wider consideration by local authorities. Successful pilots will act as exemplars, and their evaluation results will feed into the good practice guidance and toolkits for use by local authorities.
20 local pilot projects have been funded. Further information on the pilots can be found here: http://www.esd.org.uk/esdtoolkit/Communities/InformingCitizens/ContentView.aspx?ContentType=Content-416
We are working with Improvement and Efficiency West Midlands to share the learning and good practice from the pilots. A number of networking events for pilots have already been held. We also aim to produce sector-led light-touch guidance and good practice case studies on effective communication of local data.
More information about this project can be obtained from:
Local Public Data Unit
Communities and Local Government
0303 444 2261