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Welcome to Toolkit - Scotland

 

Regional esd-toolkit liaison and support

Your regional liaison manager (RLM) in Scotland is: Carolyne Mitchell (South Lanarkshire Council) - Carolyne.Mitchell@southlanarkshire.gsx.gov.uk

Activity Based Costing

Workshop 3,

Workshop 2, - Supporting documentation:

 

Read the news article which outlines the objectives of the project

Workshop 1, -  Supporting documentation:

> View the Cost Architecture project site

Community of practice

Following the TLC meeting on 24th June we agreed to establish a governance team to sustain the A-Z project. A community of practice site has been established to kick off initial discussions. There was a meeting of the group on the 21st September, minutes form this meeting are now available. If you would like further information about this group you should get in touch with Graeme McWilliams.

Feedback from the meeting suggests that delegates were interested in taster workshops. Your feedback will be taken into consideration and future proposals will posted on this page.

 

A-Z Outputs

Benefits of Toolkit

Customer profiling

  • It’s critical to understand your customers and their needs. Information about your customers down to ward level is available to you through Toolkit. Simply click on “X Council data” tab, it the first choice  on the horizontal navigation bar. Then, from the drop-down menu select customer profiling

Cost to serve

  • Calculating savings can present challenges. Learn more about Cost Architecture and how to evidence saving on our Costs and Efficiencies page