Workshop 3, 16th November 2009
Workshop 2, 14th September 2009 - Supporting documentation:
Progress update / overview of the progress made so far
Read the news article which outlines the objectives of the project
Workshop 1, 20th August 2009 - Supporting documentation:
> View the Cost Architecture project site
Following the TLC meeting on 24th June we agreed to establish a governance team to sustain the A-Z project. A community of practice site has been established to kick off initial discussions. There was a meeting of the group on the 21st September, minutes form this meeting are now available. If you would like further information about this group you should get in touch with Graeme McWilliams.
Feedback from the meeting suggests that delegates were interested in taster workshops. Your feedback will be taken into consideration and future proposals will posted on this page.
This page outlines the benefits of Toolkit, it is useful starting point for colleagues who may not attend TLCs and would like an overview of what’s on offer for your subscription fee.
It’s critical to understand your customers and their needs. Information about your customers down to ward level is available to you through Toolkit. Simply click on “X Council data” tab, it the first choice on the horizontal navigation bar. Then, from the drop-down menu select customer profiling
Calculating savings can present challenges. Learn more about Cost Architecture and how to evidence saving on our Costs and Efficiencies page